10 Best Stock Associate Job Descriptions - 100Hires

Job summary 1

As a Stock Associate, you will be responsible for exceeding our customers’ evolving expectations by providing “best in class” customer service and a pleasant and fulfilling shopping experience. The Stock Associate performs a wide range of tasks in the Receiving Department including checking in shipments, processing damages, and completing daily stock replenishment. In this role, you will interact with customers throughout the day and you will be expected to move through multiple tasks while meeting productivity standards and sales goals.

Duties & Responsibilities 1

• Engage customers in a courteous, helpful, and respectful manner, promptly and politely respond to customer inquiries and customer requests for support
• Receive and unload store merchandise from third-party vendors
• Verify product type, quality, and quantity against invoices to ensure accurate receipt of product
• Process merchandise by scanning items to verify the receipt
• Inspect shipments for damages or defects and records discrepancies or damages
• Perform daily replenishment duties by pulling products from top stock windows and/or stockroom
• Process freight by verifying units received and unpacking and processing merchandise
• • Transport merchandise from the stockroom onto the sales floor according to store merchandise plans and organize/rearrange merchandise as needed to execute stocking plans and presentation standards
  • Process customer transactions through the register when required
  • Perform additional duties as required including, but not limited to, stocking, freight processing, price changes, and cart retrieval

Requirements & Skills 1

• High School diploma or equivalent
• • 0-1 year of retail experience desired
  • Effective communication and customer service skills
  • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

Job summary 2

The Stock Associate performs a wide variety of tasks both on and off the sales floor. In this role, you will be expected to work independently and accurately while meeting productivity goals and maintaining a safe work environment.

Duties & Responsibilities 2

• Receives and unloads store merchandise from third-party vendors
• Verifies product type, quality, and quantity against invoices to ensure accurate receipt of product
• Processes merchandise by scanning items to verify receipt
• Inspects shipments for damages or defects and records discrepancies or damages
• Performs daily replenishment duties by pulling products from top stock windows and/or stockroom
• Processes freight by verifying units received and unpacking and processing merchandise
• • Transports merchandise from the stockroom onto the sales floor according to store merchandise plans and organizes/rearranges merchandise as needed to execute stocking plans and presentation standards
  • Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval, break room, and restroom housekeeping
  • Demonstrates commitment to the organization by maintaining regular, on-site attendance, is reliable, and follows through with responsibilities

Requirements & Skills 2

• High School diploma or equivalent
• 0-1 years of retail experience desired

Job summary 3

The Stock Associate increases customer loyalty, enhances the in-store experience, and creates a positive shopping environment for customers. Responsible for meeting both the in-store and online customer’s needs.

Duties & Responsibilities 3

• Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner, and adheres to the “Yes we Can” policy efficiently resolving customer’s questions and requests
• Able to learn and adapt to current technology to assist customer needs
• Responsibilities include truck unloading, sign and price changes, replenishment, and fulfillment processing to in-store and online customers
• • Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders
  • Adheres to all safety rules and regulations
  • Flexible and willing to cross-train and work in other areas of the store, as needed

Requirements & Skills 3

• Ability to lift 50 pounds on an occasional to frequent basis
• Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking, and/or reaching frequently
• Effective verbal and written communication skills
• Basic math and reading skills, legible handwriting, and attention to detail
• • Ability to work as part of a team and interact effectively with others
  • Prior retail experience
  • Comfortable with the use of technology consistently while performing the required tasks

Job summary 4

The Stock Associate is responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

Duties & Responsibilities 4

• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to the customer according to established operating procedures
• Promotes credit and loyalty programs during customer interactions
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts ongoing recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintenance of a risk-free environment
  • Performs other duties as assigned

Requirements & Skills 4

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Able to respond appropriately to changes in direction or unexpected situations
• Possesses strong communication skills
• • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors to accomplish tasks
  • Retail customer experience preferred

Job summary 5

Stock Associates are responsible for replenishing, rotating, and displaying merchandise as assigned and ensuring that correct signage is.

Duties & Responsibilities 5

• General housekeeping duties
• Keeping shelves and floors free of cardboard and trash

Requirements & Skills 5

• Strong organizational skills
• Previous grocery experience preferred
• Lifting and bending
• • Working the overnight shift
  • Pallet jack operation
  • Must be at least 18 years of age

Job summary 6

The Stock Associate drives store revenue through proper shipment processing and merchandise control. Assists Leadership Team in organizing and maintaining the stock room, including back stock of merchandise, shipment, and supplies. Supports store team in providing exceptional client service by helping where needed and keeping the selling floor, stock room, and desk replenished, organized, neat, and clean.

Duties & Responsibilities 6

• Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
• Ensure the new product is on the floor and available to clients within 24 hours of receipt
• Processes merchandise into and out of the stock room without error
• Protects company assets by following all Loss Prevention standards in the processing of shipment, transfer of product, and maintenance of the back room organization
• Completes price changes within Standard Operating Procedures (SOPs) time frame
• Portrays a gracious, friendly, energetic, and engaging manner and is at all times respectful and professional
• Takes ownership, solicits, and incorporates feedback for professional growth and development
• Consistently receives positive, unsolicited client feedback
• • Communicates effectively with store management, the store team, and external clients in person, and over the phone
  • Embraces our values and behaviors and inspires the team by leading by example through his/her words and actions
  • Supports an environment of learning and trust by acting as a positive role model

Requirements & Skills 6

• Ability to function as a role model, ensuring that the client remains the top priority
• Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
• Demonstration of verbal communication skills to Store Manager, Co-Manager Sales Leads, store associates, and clients
• Ability to maintain the organization of the stockroom to include back stock of merchandise, supplies, and shipping materials according to Standard Operating Procedures
• Ability to handle cash and provide change without error
• Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts. May include hours before and after store/center business hours
• • Ability to lift and carry up to 20 pounds, able to climb ladders, and maneuver effectively around the sales floor and stock room
  • High School Diploma or GED
  • Minimum one-year stock associate or relevant experience in the service industry with proven results

Job summary 7

We are currently seeking talented individuals to fill Stock Associate positions!

Duties & Responsibilities 7

• Loads and unloads cartons/merchandise to and from delivery vehicles, conveyor systems, etc.
• Lifts, carries, pushes, and pulls packages on a continuous and repetitive basis
• Processing must be completed promptly to maintain established department and location standards
• Adheres to company policies and procedures; follows department training guidelines, best practices, and operating procedures
• • Keeps work area neat and clean
  • Works well with fellow Associates, Supervisors, and Managers
  • Follows all Location Safety and Security Guidelines

Requirements & Skills 7

• No education required. Entry-level position; no experience required
• Good written and verbal communication skills
• • Ability to read, write and understand verbal instructions
  • Basic math functions such as addition, subtraction, multiplication, and division
  • Must be able to work independently or within a team environment

Job summary 8

The Stock Associate greets and responds to all customers in a courteous and friendly manner. Ensures proper merchandise presentation. Operates cash register by policies and procedures. Maintains a clean work area at all times.

Duties & Responsibilities 8

• Maintains good quality customer service at all times
• Ensures proper merchandise presentation is maintained by company standards
• • Execution of Cashier responsibilities within company policies and procedures
  • Responsible for controlling shortage through personal awareness and compliance with company standards and theft deterrents
  • Additional tasks and responsibilities as assigned by store management

Requirements & Skills 8

• Ability to interact with customers and co-workers in a friendly, cooperative, and pleasant manner
• • Good communication skills
  • Able to meet normal store demands which include standing, lifting, loading and unloading trucks, and unpacking merchandise
  • Ability to work variety of shifts

Job summary 9

We are currently looking for an experienced Stock Associate.

Duties & Responsibilities 9

• May unload truck, receives incoming merchandise and verifies & reports discrepancies.
• Greet and assist customers with finding items when asked in a courteous and friendly manner.
• Maintain productivity levels at or above company standards.
• Must be able to work with little to no supervision at times.
• Observe and follow all company policies and established procedures.
• Treat all co-workers with fairness, dignity, and respect.
• Maintain good communications with the management team and all other associates.
• Maintain a high standard of quality workmanship in the performance of all specific duties and responsibilities assigned.
• Comply with the company’s appearance policy.
• Maintain the quality of the department’s appearance and presentation.
• Maintain a clean and organized work area, both in the storage and sales floor area.
• Perform all assigned cleaning functions by company standard practices.
• Assist in training and other special projects as assigned by management.
• Process merchandise properly, paying special attention to code dates and rotation of products according to prescribed standards.
• Observe proper temperature control of all display cases, storage areas, and products.
• • Support company safety standards. Communicate any needed equipment repairs or maintenance work needed.
  • Perform all other duties as assigned.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Requirements & Skills 9

• Effective communication, customer service, and selling skills.
• Must have effective interpersonal skills and a desire to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements.
• Ability and availability to work overnight or early morning shifts.
• Lift to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
• Meet established volume/activity standards.
• Stand or walk 100% of the time.
• Frequent reaching, grasping, and lifting individual stock items below waist level or above shoulder level.
• Frequent bending, kneeling, and squatting.
• • Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Ability to use computers, calculators, and communication systems required to perform the job functions.

Job summary 10

We are seeking a Stock Associate to join our team.

Duties & Responsibilities 10

• Loading and unloading of trailers.
• Loading in customer vehicles.
• Assisting with inventory control and processes.
• Keeping the warehouse and showroom organized.
• • Attention to detail and ability to prioritize in a fast-paced environment.
  • Possess excellent listening skills and the ability to work independently and with a team.
  • Perform additional functions that may be assigned at the discretion of management.

Requirements & Skills 10

• Must have solid computer skills.
• • Must be responsible, dependable, and able to perform general backroom duties.
  • High School Diploma or equivalent.
  • Must be available to work days, nights, weekends, and some holidays.