13 Surprising Things Dunkin' Donuts Employees Want You To Know

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By Lauren Naru

Taste of Home's Editorial Process

Updated on Apr. 29, 2024

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For best results, read with a fresh Boston Kreme Donut and coffee!

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They Sell a LOT of Coffee

On an average day, Dunkin’ Donuts sells about 60 cups of freshly brewed coffee each second. That works out to roughly 2 billion cups of hot and iced coffee sold around the world every year!

A cup of coffee has about 100mg of caffeine. Here are some other surprising sources of caffeine to perk you up!

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You Can Get Free Donuts

At the bottom of every Dunkin’ Donuts receipt, there’s a link to a short survey. Take a few minutes to fill that out—and you can get a free donut (or whatever product your local Dunkin’ offers). Bonus: The local store gets to hear what they’re doing right!

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The Coffee is Seriously Fresh

The hot Original Blend coffee is freshly ground, freshly brewed and freshly served. If not used within 18 minutes, Dunkin’ Donuts coffee is discarded and a new carafe is freshly brewed.

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Dunkin’ Sells Billions of Donuts

Dunkin’ Donuts sells something like 2.9 billion donuts every year. (That includes the super-snackable Munchkins donut holes.)

You probably won’t be able to make more doughnuts than Dunkin’, but here’s our guide on How to Make Doughnuts at Home.

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There Are 70+ Types of Donuts

Over the years, Dunkin’ Donuts has created hundreds of donut flavors. You’ll see more than 70 donuts on the menu today. The franchisees each sell a unique mix of donuts tailored to regional taste buds. Some local picks are the Sour Cream Donut in Chicago and the Peanut Stick in upstate New York.

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The Original Dunkin’ is Still Open

The Dunkin’ story began in 1948 with a small donut shop in Quincy, Massachusetts called “Open Kettle.” Founder William Rosenberg served donuts for five cents and cups of coffee for ten cents. (What a deal!) Rosenberg renamed his popular restaurant “Dunkin’ Donuts” in 1950.

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There’s a Not-So-Secret Drink Menu

You can always order a custom French Vanilla or Pumpkin Spice Latte. But Dunkin’ Donuts also has a secret menu with funky options like the Cosmic Coolattas!

Mocha fans—did you try the Dunkin’ Donuts Mocha Oreo? We gave them a 10/10.

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America Really Does “Run on Dunkin'”

In 2017, Dunkin’ Donuts teamed up with Saucony, another popular Boston-based company, for a unique sneaker collaboration. The special running shoes featured an iconic strawberry-frosted doughnut and rainbow sprinkles. Fans were so excited that the shoe sold out in three days!

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There’s an Exclusive “Black Card”

The Dunkin’ Donuts Black Card has been around for several years, gifted to select loyal fans and celebs. It’s personalized, comes pre-loaded with $10 (or so we’ve heard) and it looks super cool. It’s a mystery how exactly someone is selected to receive one, but who knows, maybe you’re next…

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You Can Skip the Line

With Dunkin’ Donuts’ On-the-Go Mobile Ordering (only available to DD Perks members) you can place an order up to 24 hours in advance. To pick up your morning coffee and Sausage Egg & Cheese, head straight to the counter, grab your breakfast and skip the wait!

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There’s a Dunkin’ University

But it’s not open to everyone who loves doughnuts. Dunkin’ Brands University is the training center where the brand’s managers from around the world train to run a Dunkin’ Donuts. No wonder things go so smoothly in each restaurant!

(See all the unusual menu items sold at Dunkin’ Donuts.)

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The Coffee is Perfect Every Time

Dunkin’ employees use a special machine to add sugar and cream so your drink tastes just right every time. The machines have five “quantity” buttons: X, S, M, L and XL, representing 1, 2, 3, 4 and 5, respectively. So when you ask for 2 sugars, they use the S button.

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Iced Coffee is Double Brewed

There’s a secret behind Dunkin’s delicious iced coffee. They use a double brewing process—in other words, it’s made with twice the amount of coffee so your beverage is never watered down! It’s what gives you that consistent flavor and freshness.