5 Ways To Get An Illinois I Pass - WikiHow

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Terms of Use wikiHow is where trusted research and expert knowledge come together. Learn why people trust wikiHow 5 Ways to Get an Illinois I-Pass and Where to Buy It PDF download Download Article The most convenient ways to buy an I-PASS transponder Co-authored by Ali Garbacz, B.A.

Last Updated: January 7, 2025 Fact Checked

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  • Online
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  • Over the Phone
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  • Jewel-Osco & Road Ranger
    • |
  • By Mail
    • |
  • Customer Service Center
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  • Q&A
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This article was co-authored by wikiHow staff writer, Ali Garbacz, B.A.. Ali earned her B.A. in Linguistics and Asian Languages and Cultures with a focus on East Asia from the University of Wisconsin-Madison in 2022. She has published articles centering around culture and history for non-profits and has also done news writing for an online news site. Ali now writes as an editor at wikiHow with the hopes of becoming a part in helping to achieve wikiHow’s goal of teaching everyone to do anything. She enjoys the process of researching and learning new things to share with readers and creating content that is both informative and fun. There are 12 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 740,697 times. Learn more...

An Illinois I-PASS makes paying tolls quick and easy. No need to spend precious minutes counting coins when you could be on the road heading to your destination. What makes this even better is that there are so many ways to apply for an I-PASS, whether that be online, over the phone, or in person. Keep reading as we take you through all of the different ways you can get your I-PASS transponder and where specifically you can go to buy one. Soon you’ll be cruising along the Illinois toll roads without a single toll-related worry.

Things You Should Know

  • Sign up for an account at www.illinoistollway.com and fill out an online application to order your I-PASS.
  • Call (800)-824-7277 to order an I-PASS transponder over the phone.
  • Visit your local Jewel-Osco or select Road Ranger locations to pick up an I-PASS in person.
  • Go to an I-PASS Customer Service Center (mostly located in Oases rest stops) to speak to a representative and fill out an I-PASS application.

Steps

Method 1 Method 1 of 5:

Online

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  1. Step 1 Go to the Illinois Tollway website and create an account. 1 Go to the Illinois Tollway website and create an account. Go to illinoistollway.com and click the “Get I-PASS” option to get to the I-PASS information page. Select “Open I-PASS Account” to create an account. Fill in the necessary information, including your name, email address, and a password and security question.[1]
    • After you’ve entered your information, verify your email address by clicking on the link they send to your email.
  2. Step 2 Enter the number of transponders you need. 2 Enter the number of transponders you need. In addition to this, specify whether or not this is a personal or business account you’re setting up. Keep in mind that you have the option to register multiple vehicles to a single I-PASS account. So if you don’t want to order multiple I-PASSes, you have the option to just buy 1 and move it between vehicles.[2] Advertisement
  3. Step 3 Fill out your personal information. 3 Fill out your personal information. This includes your name, address, city, state, zip code, phone number, and driver's license number. Double-check all of this information to make sure it’s entered correctly before submitting.[3]
    • The address you provide is where your I-PASS will be shipped.
  4. Step 4 Enter a record for each vehicle that you will use your transponder(s) with. 4 Enter a record for each vehicle that you will use your transponder(s) with. For every vehicle that you’ll be using the I-PASS with, enter the vehicle’s registration information, license plate number, and license plate type. Multiple vehicles, including motorcycles, can be registered under a single account and can use the same transponder.[4]
    • You’re also able to use your I-PASS on a rental vehicle. Add the plates of the rental car to your I-PASS account as well as the start and end dates of your rental.[5]
    • If you use a transponder on an unregistered vehicle, you will be fined.
  5. Step 5 Pay for your I-PASS and load it with money for tolls. 5 Pay for your I-PASS and load it with money for tolls. There is a $10 refundable deposit and a minimum of $40 for tolls if you choose automatic replenishment. For manual replenishment, it’s a $20 refundable deposit and $40 for tolls. Enter a valid debit or credit card onto the site to make these payments. Allow up to 3 weeks for processing and delivery to the address you provided.[6]
    • You have the option to have your funds automatically reloaded with the automatic balance replenishment feature. Your transponder will automatically withdraw money from the debit or credit card you’ve entered when it falls below $10.
    • Replenishment amounts range from $40 to $1,000.
    6. Advertisement
Method 2 Method 2 of 5:

Over the Phone

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  1. Step 1 Call 800-UC-IPASS (800-824-7277). 1 Call 800-UC-IPASS (800-824-7277). You’ll be led through a series of automated prompts and will be asked which service you’re in need of. This number is available 24 hours a day, 7 days a week.[7]
    • Services that can be used over the phone include getting an account application, opening a new account, getting an I-PASS, and activating your transponder.[8]
    • If you have a question and want to talk to customer service, they’re available from 7 a.m. to 5 p.m. on weekdays.
  2. Step 2 Enter your personal information. 2 Enter your personal information. Follow the prompts and provide the information needed to set up your account. This includes things such as your name, address, phone number, and driver’s license number. The address you enter is where they’ll ship your transponder, so confirm that what you’ve entered is correct before moving on.[9]
  3. Step 3 Select your payment preferences. 3 Select your payment preferences. Either enter your card information or choose to send a check to pay for your I-PASS. If you want to pay by cash, visit one of the Customer Service Centers. If you want the automatic replenishment option for your I-PASS, it will cost $50 ($10 refundable deposit + $40 toll balance). Manual replenishment will be $60 ($20 refundable deposit + $40 toll balance).[10]
    • If sending a check, address it to Illinois Tollway and send it toI-PASS2700 Ogden Avenue Downers Grove, IL 60515
    • Automatic replenishment means that your I-PASS balance is automatically refilled once it gets below $10. Your I-PASS draws money from the card you linked to your account.
    • Mantual replenishment means you are responsible for refilling your I-PASS balance when it gets low either online, over the phone, or in person at a Customer Service Center.
  4. Step 4 Allow for up to 3 weeks for your I-PASS to arrive. 4 Allow for up to 3 weeks for your I-PASS to arrive. Depending on how fast you get your payment in and where you live, it can take up to 3 weeks for your transponder to get to your door. If you have any questions or concerns while you wait, don’t hesitate to call customer service using the same number.
    5. Advertisement
Method 3 Method 3 of 5:

Jewel-Osco & Road Ranger

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  1. Step 1 Visit your nearest Jewel-Osco to get an I-PASS. 1 Visit your nearest Jewel-Osco to get an I-PASS. Pick up an I-PASS transponder on your next visit to the grocery store. Nearly 200 Jewel-Osco locations in Illinois provide I-PASS and I-PASS gift cards. Some of these locations include:[11]
    • 140 W. Lake Street, Addison
    • 1127 S. York Street, Bensenville
    • 750 W. Army Trail Road, Carol Stream
    • 819 S. Elmhurst Road, Des Plaines
    • 20 Biesterfield Road, Elk Grove Village
    • Jewel-Osco applies a $2.90 service charge per transponder.
  2. Step 2 Go to a local Road Ranger location to make your purchase. 2 Go to a local Road Ranger location to make your purchase. Pick up a transponder for both passenger vehicles and semi-tractor trailers. These locations also offer gift cards that can be used to reload I-PASS funds, as well as replacement transponders. There are currently 6 Road Ranger locations that sell I-PASS transponders. These are:[12]
    • 19 N. 681 U.S. Highway 20, Hampshire
    • 7500 E. Riverside Blvd., Loves Park
    • 6070 Gardner St., South Beloit
    • 4980 S. Main St., Rockford
    • 890 E. Hwy 38, Rochelle
    • 902 N. Elida St., Winnebago
  3. Step 3 Activate your transponder. 3 Activate your transponder. Activation is required for transponders bought at a Jewel-Osco or Road Ranger location. Activate our transponder either online at www.illinoistollway.com or by calling (800)-926-6500. Enter the serial number on your I-PASS as well as the activation code. Both of these are on the activation sticker on your transponder.[13]
    • Once activated, transponders are ready for use within 24 hours in Illinois and within 48 hours in other states that accept I-PASS.
    4. Advertisement
Method 4 Method 4 of 5:

By Mail

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  1. Step 1 Complete the I-PASS application. 1 Complete the I-PASS application. Print out this form and fill it out completely with all of the necessary information. Fill out your personal information as well as the information of the vehicles you’ll be registering to add to your I-PASS.[14]
    • Double-check to make sure all of your information is filled out correctly.
    • The address you enter is where your transponder will be sent, so make sure that this is accurate.
    • Download the application en Español here.
  2. Step 2 Enter your card information or write a check. 2 Enter your card information or write a check. If you plan on mailing in your application, you have the option to pay the fee for your I-PASS and initial balance either by debit/credit card or check. If you choose to pay by card, write your card information in the designated area. If you’d rather send in a check, address it to Illinois Tollway.[15]
    • It’s $50 to open an automatic replenishment account ($10 refundable deposit + $40 prepaid tolls). This type of account automatically fills up your balance with the amount you set when your funds get low.
    • Manual replenishment of accounts requires a $60 payment ($20 refundable deposit + $40 prepaid tolls). This means you’re responsible for filling up your funds on your I-PASS when they get low.
    • If you prefer to pay in cash, visit a Customer Service Center to make your payment.
  3. Step 3 Send your application and payment in by mail. 3 Send your application and payment in by mail. Place your application and check (if you chose to pay that way) in an envelope and mail it to the address below. Allow up to 3 weeks for your transponder to arrive.[16]
    • I-PASS2700 Ogden Avenue Downers Grove, IL 60515
    4. Advertisement
Method 5 Method 5 of 5:

Customer Service Center

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  1. Step 1 Find an I-PASS Customer Service Center near you. 1 Find an I-PASS Customer Service Center near you. There are many Customer Service Centers around Illinois. Most of them are located within Oases rest stops, which are located along major highways and tollways throughout the state. Hours may vary depending on your location, so check the locations and hours below.[17]
    • Weekdays 7 AM to 6 PM
      • The Tollway's Central Administration Building: 2700 Ogden Avenue in Downers Grove, IL
      • Chicago Southland Lincoln Oasis: Tri-State Tollway (I-294/I-80), Milepost 1
      • Lake Forest Oasis: Tri-State Tollway (I-94), Milepost 18
      • Belvidere Oasis: Jane Addams Memorial Tollway (I-90), Milepost 24
      • Des Plaines Oasis: Jane Addams Memorial Tollway (I-90), Milepost 74.5
      • O'Hare Oasis: Tri-State Tollway (I-294), Milepost 38
    • Mondays Only, 10 AM to 3 PM
      • Hinsdale Oasis: Tri-State Tollway (I-294), Milepost 25
    • Fridays Only, 10 AM to 2 PM
      • DeKalb Oasis: Reagan Memorial Tollway (I-88), Milepost 93
  2. Step 2 Ask for an I-PASS application and fill out your information. 2 Ask for an I-PASS application and fill out your information. Fill out your personal information (name, address, email, phone number, company information, etc.) and the information of the vehicles you’re registering under your I-PASS. Make sure all of this information is correct and legible once you’re done. The address you write will be where your transponder is mailed.[18]
    • I-PASS Customer Service Centers offer the full range of services that may not be available online or by phone. This includes things like signing up for I-PASS Assist, replacing a transponder, and getting mounting strips.
    • Find the full list of services here.
  3. Step 3 Pay by card, check, or cash for I-PASS fees and the account balance. 3 Pay by card, check, or cash for I-PASS fees and the account balance. Customer Service Centers take all forms of payment, including cash. It’s a $50 charge when you sign up for automatic balance replenishment ($10 refundable deposit + $40 minimum balance) and $60 for manual balance replenishment ($20 refundable deposit + $40 minimum balance).[19]
    • If you’re paying by check, address it to Illinois Tollway.
    4. Advertisement

Community Q&A

Search Add New Question
  • Question How do I buy an I Pass quickly? Community Answer Community Answer Go to a Jewel Osco, or an I Pass customer service counter at some selected Oases. Do not order online, as you'll have to wait for a full month for it to arrive. Thanks! We're glad this was helpful. Thank you for your feedback. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow Yes No Not Helpful 12 Helpful 65
  • Question Can I buy an I pass and use it on a rental car? Community Answer Community Answer Yes. Add the rental car to your account before your trip. Remove it after the tolls appear on your account. Thanks! We're glad this was helpful. Thank you for your feedback. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow Yes No Not Helpful 11 Helpful 43
  • Question Is an EZ pass the same as an Ipass? Community Answer Community Answer They are similar. You can pay for tolls with your I-Pass wherever the E-ZPass is accepted. You can't pay for other E-ZPass charges, like parking, with your I-Pass. Thanks! We're glad this was helpful. Thank you for your feedback. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow Yes No Not Helpful 6 Helpful 27
See more answers Ask a Question 200 characters left Include your email address to get a message when this question is answered. Submit Advertisement

Tips

  • Sign up on the Illinois Tollways website to manage your I-PASS account online. This is an easy way to check your balance and transactions as well as update credit card information or add a vehicle to your account. Thanks Helpful 1 Not Helpful 0
  • If you are visiting from the Northeast and have an EZ-Pass, you don't need to get an I-PASS. The EZ-PASS works on Illinois toll roads. Thanks Helpful 1 Not Helpful 0
  • You don't have to be an Illinois resident to get an Illinois I-PASS. Thanks Helpful 1 Not Helpful 0
Submit a Tip All tip submissions are carefully reviewed before being published Name Please provide your name and last initial Submit Thanks for submitting a tip for review! Advertisement

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References

  1. ↑ https://getipass.com/
  2. ↑ https://www.illinoistollway.com/documents/20184/86147/I-PASS+FAQs_0917.pdf/bba788df-a923-4597-98d3-8621fbe2bdf8?version=1.0
  3. ↑ https://www.illinoistollway.com/about-ipass
  4. ↑ https://agency.illinoistollway.com/documents/20184/1172846/IPASS-Owners_OnePager-FINAL_1021.pdf/
  5. ↑ https://www.illinoistollway.com/about-ipass
  6. ↑ https://agency.illinoistollway.com/documents/20184/86147/IPASS_AGREEMENT.pdf/
  7. ↑ https://www.illinoistollway.com/contact-us
  8. ↑ https://www.illinoistollway.com/documents/20184/86147/Customer+Service+Provided_0816.pdf/f61d7fa7-1a45-48af-bd10-888d1b607ebb
  9. ↑ https://www.illinoistollway.com/documents/20184/86147/I-PASS+FAQs_0917.pdf/bba788df-a923-4597-98d3-8621fbe2bdf8?version=1.0
More References (10)
  1. ↑ https://agency.illinoistollway.com/documents/20184/86150/2012_MoveIllinois_IPASS_FactSheet.pdf/
  2. ↑ https://www.illinoistollway.com/documents/20184/99512/IllinoisRoute390Tollway_WhereToGetAnIPASSPoster_Toolkit_12x18.pdf
  3. ↑ https://www.roadrangerusa.com/locations-amenities/amenities/ipass
  4. ↑ https://www.illinoistollway.com/documents/20184/86150/I-PASS+Owners+Manual.pdf
  5. ↑ https://agency.illinoistollway.com/documents/20184/86186/IPASSAPPLICATION_WEB_122014.pdf/
  6. ↑ https://agency.illinoistollway.com/documents/20184/86186/IPASSAPPLICATION_WEB_122014.pdf/
  7. ↑ https://agency.illinoistollway.com/documents/20184/86186/IPASSAPPLICATION_WEB_122014.pdf/
  8. ↑ https://www.illinoistollway.com/about-ipass
  9. ↑ https://agency.illinoistollway.com/documents/20184/86186/IPASSAPPLICATION_WEB_122014.pdf/
  10. ↑ https://agency.illinoistollway.com/documents/20184/86150/2012_MoveIllinois_IPASS_FactSheet.pdf/

About This Article

Ali Garbacz, B.A. Co-authored by: Ali Garbacz, B.A. wikiHow Staff Writer This article was co-authored by wikiHow staff writer, Ali Garbacz, B.A.. Ali earned her B.A. in Linguistics and Asian Languages and Cultures with a focus on East Asia from the University of Wisconsin-Madison in 2022. She has published articles centering around culture and history for non-profits and has also done news writing for an online news site. Ali now writes as an editor at wikiHow with the hopes of becoming a part in helping to achieve wikiHow’s goal of teaching everyone to do anything. She enjoys the process of researching and learning new things to share with readers and creating content that is both informative and fun. This article has been viewed 740,697 times. 22 votes - 65% Co-authors: 23 Updated: January 7, 2025 Views: 740,697 Categories: United States Travel | Toll Roads Article SummaryX

To get an Illinois I-PASS, go to the Illinois Tollway website to put in an order. You’ll need to provide your email address, name, address, and driver’s license number. Additionally, you’ll need to enter a record for each vehicle that you’ll use your I-PASS with, and fill your I-PASS account with money by connecting it to a debit card. After filling out all your information, you should receive your new I-PASS in a couple weeks. To learn how to order an I-PASS over the phone, and some retail outlets you can get an I-PASS from, keep reading! Did this summary help you?YesNo

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Yes No Advertisement Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. Ali Garbacz, B.A. Co-authored by: Ali Garbacz, B.A. wikiHow Staff Writer 22 votes - 65% Click a star to vote Co-authors: 23 Updated: January 7, 2025 Views: 740,697

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