6 Ways To Fix Fitbit Versa Won't Turn On After Shutdown

Fitbit Versa is one of the popular health trackers in today’s generation used worldwide by lots of users. But recently, users are reporting for Fitbit Versa not turning on problem. The problem is common and can be solved simply by restarting the device, charging your Fitbit Versa, cleaning the ports, etc. However, read this blog completely for more workable solutions to escape the problem.

But before troubleshooting the problem, you must know the reasons triggering such an issue in order to resolve it from the root with the most effective solution.

What Causes Fitbit Not Turning On Issue?

Well, there can be several reasons behind this issue. So, we have listed some of them below.

• Charger Problem: In case the Fitbit charger you are using is damaged or faulty, you may face such a problem as soon as you connect it to the charger.
• Drained Fitbit Battery: Another primary reason causing this problem to arise on the Fitbit Versa is its drained battery. So, in case you are using a too old battery, it might face charging issues or drain out frequently which can further end up causing the Fitbit Versa screen won’t turn on
• Software Problem: In most cases, software issues can also trigger such an issue on Fitbit Versa. So, if you are using the older Fitbit OS version, you are going to have trouble with this issue.
• Hardware Problem: In case you dropped your device on water, it may get damaged which may further cause Fitbit Versa won’t turn on after getting wet problem.

How To Fix Fitbit Won’t Turn On Problem?

So, in order to fix the Fitbit Versa won’t turn on issue, follow the below solutions as instructed.

Quick Navigation to The Solutions:

• Restart Your Device
• Charge Your Fitbit Versa
• Verify The Charger Is Working
• Clean The Port
• Factory Reset The Device
• Contact Fitbits’s Customer Support

Method 1: Restart The Device

At most times, simply giving a restart to your device can solve the problem. So, we suggest you restart your device. For this, you just need to follow the simple instructions below:

• Press and hold the back and bottom buttons for 10 seconds until the Fitbit logo appears on the screen.
• Try this for few times until the logo is seen on the screen of the device.

But, if this solution won’t help you out fixing Fitbit versa won’t turn on after shutdown issue, proceed further to the next solutions.

Method 2: Charge Your Fitbit Versa

When your Fitbit Versa won’t turn on, it may be due to a battery-draining issue. Well, the battery is of Lithium-polymer that runs for up to 4 days without charging.

But, in case the battery you are using is old and doesn’t have that much juice to run the gadget. So, in such a case, you need to replace the battery and make your device works smoothly.

And if you are using the new battery, simply charging your device can help you escape the issue.

Method 3: Verify The Charger Is Working

When your device does not turn on even after charging it for a long duration, it may be because there is a problem with your charger.

Therefore, you need to check your charger for any issues. In case, your charger’s cable is damaged or the adapter is not working, you should change the accessories to resolve the problem.

Method 4: Clean The Port

It happens that sometimes a lot of dust or dirt then charging may be a big issue. This makes the device inaccessible because it continuously keeps turning on and off.

Therefore, it’s better to clean the charging port once and check if the problem disappears. Make use of a cotton swab or some compressed air to clean that particular area.

The charging port is a big issue sometimes that makes the device impossible to use. So it’s better to clean the metal contacts once.

Method 5: Factory Reset The Device

When nothing works for you then at this point to fix Fitbit Versa will not turn on then you should do a factory reset of the gadget. This will delete the entire data stored on it. So, if your data is synced to the Fitbit account then it’s safe otherwise after a factory reset, everything will be lost.

Here are the steps to do a factory reset:

• On the watch, hold three buttons for at least twelve seconds. This shows 2-buttons hardware reboot after eight seconds
• Now when you see the Fitbit logo and it disappears, leave the bottom-right button and then continue to hold the left button with the top-right buttons unless it vibrates. This shows that the factory reset was started.
• The entire process may take a few seconds and after that. Fitbit logo occurs, it boots, and displays go to com/setup.
• If by chance you fail to leave the bottom right button on time or if you don’t follow the process then the Fitbit logo reappears instantly and boots the gadget without a factory reset.

Method 6: Contact Fitbit’s Customer Support

If none of the above solutions helped you fix the problem, it may be due to hardware issues that will not resolve from your end. In this situation, you have to take help from Fitbit’s Customer Support Team.

You can also contact customer care by visiting the Fitbit app > go to troubleshooting options and choose Online Chat.

FAQ (Frequently Asked Questions):

Why my Fitbit Versa won’t turn on after swimming?

It may happen that your Fitbit Versa stops working after swimming. But the device comes with a water resistance of 50 meters. When the watch gets wet, it is recommended to dry it because the gadget should be always dry and clean. Remember you don’t wear it in a hot tub. And if it still won’t turn on after swimming then you can take it for replacement as per the guarantee period.

How do I force restart my Versa Fitbit?

To force restart your Fitbit Versa, simply press and hold Back with a bottom right button for some seconds. After you see the Fitbit logo, leave the buttons. Now, wait unless you feel the vibration of it. This shows that reboot is successfully done.

Why am I not getting my texts on my Fitbit versa?

If you are not getting texts on Fitbit Versa then ensure ‘Show Notification on the lock screen and play notification sounds’ and ‘Show and sound reminders when my phone is locked’ is turned on. You can check these by going to System > Notifications & actions. Also, make sure you give access to Fitbit notification which is under Privacy > Notifications.

How do I fix my Fitbit Versa black screen?

When the screen becomes black, then don’t worry, try to restart the device once and this can solve your problem.

• Press and hold back and bottom buttons unless Fitbit Logo appears on the screen
• Then go off the buttons

Conclusion

Well, Fitbit Versa is a popular fitness watch used by plenty of users but unlike other gadgets, it also suffers from several errors or issues. So in this blog, we have mentioned all the possible working solutions to fix Fitbit versa screen won’t turn on the issue with ease.

I hope, the blog served its purpose well and helped you escape the problem. In case of any queries and doubts related to this article and topic, do feel free to contact us on our Twitter or Facebook page.

James Leak

James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.