7-Eleven | .au

Review your last buy on ProductReview.com.au27-Eleven Verified21.4

364 reviews

Positive vs Negative12%88%Read moreCompareWrite a review

• 
• 
• 
• 
• 
• 
• 
• See all

Value for Money1.8

Compare best Supermarkets

Harris Farm Markets 4.0YourGrocer 4.6JWN Shop 5.0Snack Affair 4.5France at Home 4.6See more364 reviewsAll filtersOverviewAll filtersSearchOverviewfollow ups 1  David 2mo · 7eleven yagoona. The male working today was very rude & disrespectful.....2  mani 4mo · Coffee quality went down alot. More like a hot milk now .1  Bill D. 5mo · went there filled up with water fuel is crap run by some indians stay away5  Riley 6mo · bhargavi and ramesh have quality customer service at 333 george street and happy energy each morning for our coffee runs1  Dane S. 10mo · I'm sorry to have to say this but 711 need a deodorant policy for the staff1  Andrew 1y · Not trustworthy – Mosman 7/11 is not trustworthy and you should not shop there. They would not return a deposit on pool chlorine containerMore short reviews helmut k. QLD 1dVoteMore

Best 711 servo in QLD if not Australia at 579 Ashmore Nerang Rds Molendinar- always has a good vibe when you enter the store - the music is always pumping, food smell creates temptation, the smell of fresh coffee heavily scents the air & the staff are always friendly & always smiling. Have been living in many states being ex-military & para military and only visit 711 servos but this one tops the list - visit it - you won’t be disappointed

Ask the reviewerWhat's the best music?How often do you visit?What makes the food tempting?New Jay G. 3 posts 4dVoteMore

Stopped at 7-11 Campbelltown on Blaxland Road to get petrol, had to use the toilet, absolutely bloody disgusting, no hand soap or paper towels, sink was putrid, hadn’t been cleaned in some time. Toilet so bad I didn’t sit on it. When I came out I told the attendant to please get someone to the toilets they disgusting.

Ask the reviewerDid you buy anything?Was the store busy?What time was this?New Vicki M QLD 4 posts 2wVoteMore

Topped car with fuel at 7/11 Maryborough QLD 27/6/26. Gave my husband my Visa card to pay while I stayed in my car. He gave me back my card after paying & he walked to next door Bunnings while I parked in Station Square shopping car park & went into Coles. Checking all my dockets (7/11, Coles, Reject Shop & Dan Murphy's) against my internet… Read more

banking & notice 7/11 had my fuel plus $6 for large shake on my receipt. I only ever buy fuel at 7/11 & certainly we didn't buy or receive large shake. Rang store & left voice mail asking them to check their instore CCTV at the time of fuel purchase & asked them to return my call. Over 24 hours & no call. Yesterday I also sent an email to 7/11 with all the details from my receipt & asked for a refund. Their response was Sorry & here's a digital gift card. I have no intention of returning to 7/11 for more fuel & as I paid by Visa I expect a refund to my Visa card - not a useless digital ecard. I have a case number so next time I go shopping at Maryborough, I'll go instore & request $6 refund to be put through on my Visa card. As per TJC NSW review RE being charged for items not received, YES Check Your Receipt before you exit the store. Still wondering how/why the $6 large shake was added to my bill. Should mention that I live 40kms from Maryborough, thus why I haven't driven back there yet to ask for my refund

Reviews with attachments

• 
• 

Peter K NSW 7 posts 4moVote (1)More

7-Eleven has caught the shrinkflation disease. In September their muffins have shrunk from 150g down to 130g, remains same price. What will it be next, Pies, sausage rolls, perhaps their decent sized Lamingtons from 115g to 90g. I'll keep posting my reviews. Show details

• 

Mahendra karan NSW 3 posts 9moVoteMore

7 eleven hassall grove, nsw is the dearest. Can I get a explanation or the owners are just greedy Show details

• 

TJC NSW 6 posts 10mo  VerifiedVote (1)More

Bought fuel at Bungarribee yesterday and added Zymil milk and 1 snickers bar. When I got home I realised the dodgy assistant had added a Kit Kat Chunky at $3.50 to my purchase which I didn't get. Probably they grab one and eat it on their shift. How many people do they do it to that don't notice when still there. Tried ringing they don't answer,… Read more

sent email they don't answer. Never buying anything there again and people check yr docket before leaving the store.

• 

Milando C. 1yVoteMore

Review for 7/11 Glenroy – Poor Customer Service – Date of visit: Monday evening, 7th October I’ve been a regular customer at this 7/11, but my recent experience was extremely disappointing. I visited at 11:02 pm, expecting the advertised 24-hour service, but was rudely shouted at by the employee on duty, saying, "We’re closed," while counting stock. No explanation was provided, and I was ignored… Read more

completely. Despite the lights being on, I was refused service when I needed to buy Panadol and groceries. This was highly inconvenient, and I had to drive to the nearest Shell station to get my essentials. Such poor customer service is unacceptable, and I won’t be returning to this location!

• 

Linz S. NSW 1yVote (2)More

Bad food – Terrible pies dried out and crushed and burnt worst pies anywhere in area Show details

 Load more reviews with attachmentsPreviousJWN Shop5.0 Snack Affair4.5 France at Home4.6 Fresh & Save Food Warehouse3.6 HOMIE Asian Supermarket & Grocery5.0 NextCompare best Supermarkets

Latest follow-ups

• 

Hypnoband NSW 32 posts 5moVoteMore

This is the third time I have been scammed at 711 Kellyville. First time i was given change of $20 when I gave $50. Last twice, including just now. They dont scan the discount Petrol app so we dont get the cheaper petrol.

 Follow-up 4mo · The first time I was short changed $10 and i called from home, when I reslsed it. After arguing, they gave my $10. Second time I paid attention and noticed the short changing immediately.

Danny O VIC 6moVoteMore

Avoid the Flinders Lane store. Indian little [Content Removed] tried to steal my change from a twenty and looked at me as I was a thief when I asked politely for my change. I gave him a fresh twenty from an ATM for crying out. He had to nerve to… Read more

play victim when I started to angry after asking for the 6th time. I had every right to raise my voice a bit when he made no move to correct his oversight. No doubt he was waiting for me to walk off and forget so he could pocket the cash meh WORST customer service I have had in years 1/10 will boycott this store and urge every one else to do the same

 Follow-up 4mo · 2 customers behind me but they said nothing Customer service officer refused to apologise and kept playing the victim card

Positive reviews

Barry J NSW 2 posts 4moVoteMore

I stop at 711 most weeks for fuel or a coffee. The Fuel Lock on the app is great, saves a few bucks when prices go up. Coffee is okay and the staff are fine. Some stores could be cleaner but it’s alright. Handy servo overall, I use it pretty often.

Andrew NSW 3 posts 1yVoteMore

I often buy the Chai Latte powder which is made by Nestle and I can definitely taste the cinnamon more than the sweetness, to be honest it is better than many cafe ones and much better value. It is the same with their Hot Chocolate as it has a balance of chocolatey flavour.

Find out how 7-Eleven compares to other Supermarkets

Know better, choose better.

Compare all adrian 2 posts 1yVoteMore

Potts point king's cross wants 7'11 back – 7'11 need to open a store in Potts point or king's Cross..... That's what true competition is all about .. we need $2 coffees.. plenty of spaces available management and share holders need to consider reopening in this above mentioned area . Locals need you tradies need you and a new 7'11 in Potts point would be Verry apricoated.. Show details ·  1

 Load more positive reviews

Negative reviews

Jenny 2 posts 2wVoteMore

We recently had to get a mobile scooter mechanic to come to fix the scooter as it would not start suddenly. The mechanic informed us that there was fuel in the tank that was half benzene and it caused the spark plugs to blacken and block the intake. He showed us a container where he had drained the fuel and there was a clear separation of a… Read more

heavier liquid on the bottom and lighter on the top. Pparently the mixed fuel clogs scooters because the parts are smaller. We had been filling up only at the 7-eleven petrol station near our home. The repair cost us $350. We thought 7-eleven was a reputable brand and had never expected that the fuel would be mixed. We will never use 7-eleven again after this experience.

annaliza NSW 44 posts 2moVoteMore

The fuel is normally at a reasonable price . The staff behind the counter should be back in New Dehli or where ever they came from . Terrible , rude customer service . They hate Australians. Stay away from the place. There should be a federal inquiry into why only Indians ever only work at 7/11 .

Andrew 3 posts 3moVoteMore

The Chai Latte and Hot Chockee made by Nestle are the best for fuel station ones. With the Chai Latte you definitley taste the cinnamon and not too much sweetness. I wish with some 7-Eleven stores the coffee machine stations would be kept a lot cleaner.

 Load more negative reviewsPreviousHarris Farm Markets4.0 YourGrocer4.6 JWN Shop5.0 Snack Affair4.5 France at Home4.6 NextCompare best Supermarkets

Recent reviews

Shinto 2 posts 4moVoteMore

Extremely rude and racist ladies at the counter of 7 eleven Nowra (104 Worrigee St),12th October,2025, 10 45am. I changed my mind at the counter of not taking the bottles of water I took to the counter.I was asked to put it back to where I took it, it was not even a request or even a please.I took near to where I took it anyway and the other lady… Read more

who looked like the boss or owner called me back and asked loudly to put it back exactly at the same place. 11 years in this country and this is the first time I have experienced something like this.I was deeply hurt and felt insulted.

Mohammad NSW 3 posts 4moVoteMore

The diesel fuel was contaminated with water at 7-Eleven North Parramatta. Occurred on Sunday, 3/08/2025. The repair costs were $1,930. The mechanics had to take out the fuel tank, empty all the diesel, clean the tank, they replaced the fuel filter, and cleaned the system. My car would not accelerate, which was dangerous for me and my family.… Read more

Proclaim is their insurer, and they have declined compensation for the damages caused. I have supplied them with the mechanic's report, and I have the fuel sample showing that 15-20% of the sample collected is water. I will never attend another 7-Eleven store and I will tell everyone I know about my experience. If anyone else has had the same experience please contact me via email [email protected]. Thank you.

Geet 4 posts 5moVoteMore

Milk is not real milk. Forgot milk bottle in car for 2 days in hot summer. When got it out of car it's still good, no curdle no bad smell. It's not possible if it's real milk. It's shame that they selling some crap full of preservatives........

Charlie 6moVoteMore

So I came into the closest 7-Eleven store near me and I asked if I could get like money switched over from coins to notes and this guy came back with a rude comment saying we’re not your bank can go to somewhere else arm but I’ve also done this before at the same 711 and no one‘s came at me with the rude comments and his name was Marvin Not good customer service Show details

Ty J. VIC 9 posts 6moVoteMore

St kilda west has got to be one of the worst 7/11's in melbourne, not only is it crack head and nutter haven, but the staff, after andrew, the place is bad, they ether on there phone non stop, talking indian, so it not customers or business, they never say hello or thanks or hardly any thing, being on the phone is one thing, but when ya not, and this is more than one doing it, this place needs help on the inside and out...

Find out how 7-Eleven compares to other Supermarkets

Know better, choose better.

Compare all Joe V. VIC 6moVoteMore

7/11 at 581 Springvale road was the rudest employee around she yelled and when said I'm going to complain she then said she owns the store and doesn't care? If ever served by this rude individual beware! Pic attached Show details

John 9 posts 7moVoteMore

DISHONEST with rewards program. The know of the issue where if you have 2 rewards and use 1 that’s about to expire that you will also lose the other reward. It should be 1st expire gets used 1st but it takes both. I’ve bought to their attention and it keeps happening, it’s theft and they don’t care. It may not be much but if it happens to only 1000 people a month then that’s $36,000 of “free” rewards they cheat people of

chipper 21 posts 7moVoteMore

Poor customer service at the Brandon park seven eleven. Rude and not very good customer service skills. One of the worst seven eleven store ive ever encountered over the past years. Show details

Craig G. VIC 7moVoteMore

Buy a pie and a drink $6.50. but a pie and a drink today 990. Asked why because they have a special advertised. Oh they changed the drinks so you can't get lemonade anymore. F em and their specials ended up spending 21 instead of 13. Petrol is too expensive and they are so shifty re specials now. Go to a local bakery and let's get rid of these price gougers in this times of financial difficulties.

Lola R. QLD 8moVoteMore

Most 7 Eleven stores won’t allow you to use their toilets. We stop there to get fuel, food, drinks and snacks regularly, but toilets are not part of their service which is absolutely appalling to me. It’s a human right and should be available to all who go there. They just don’t want to clean their toilets! Lazyiness on their part! I have a bowel… Read more

issue from a MVA and sometimes have to go urgently and unexpectedly, and for them to say “no” makes my blood boil! Shame on you staff and owners!

PreviousYourGrocer4.6 JWN Shop5.0 Snack Affair4.5 France at Home4.6 Fresh & Save Food Warehouse3.6 NextCompare best Supermarkets PBR-Streetgang QLD 9 posts 8moVoteMore

It was really cold this morning (0c) so I decided to get a hot chocolate at the 711, but they had other ideas. It seems the milkybar people had paid them, or given them a kickback, to ignore their customers wants and only stock milkybar flavoured hot chocolate instead. Damn you 711

Dave NSW 7 posts 8moVoteMore

When you pull into a petrol station regardless of what time it is, when you lift the petrol bowser you expect to have it tuen on straight away, not at 80% of 7/11s ive been to. One guy at milperra was in the toilet for over 15 minutes one night with the pump buzzer going off but still he didn't move. Another occasion ive gone to put fuel and had… Read more

to wait for the Indian staffer to finish stacking shelves before she switched the pump on. Indians at every servo is also starting to become a joke.

Jack Chaboisseau 9 posts 8moVoteMore

Beware of the trick 7- 11 is using with the lock price available. I locked the price today at 1.729 for premium 98. When I got there the price is 2.309 a big saving !… ( you think) But the trick is you are allowed only a 25 cents per litre so in fact you are paying 2.059 and if you look elsewhere you can buy your petroleum cheaper without the so called « Lock Price «

MoreJack Chaboisseau 8mo  

Is there a problem to submit this review ?

 Load moreNewestSee top rated Supermarkets

Extra Information

Compare best Supermarkets

Harris Farm Markets 4.0YourGrocer 4.6JWN Shop 5.0Snack Affair 4.5France at Home 4.6See more

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.