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Activechat.ai

Conversational AI Software by Activechat

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About

Natural language training tool for chatbots and virtual assistants. Activechat is a combination of a live chat platform with smart AI-powered chatbot engine and a set of conversational AI tools to help chatbots and virtual assistants understand humans better.We all know that expectations for chatbots are high, but most of the time they're just not up to the job. Amazing technologies built by humans constantly fail to deliver real value, and that's something that we want to fix. With Activechat, your smart AI business assistant is ready in minutes and keeps improving forever. Just extract data from existing conversation logs with "Insights" and automate your natural language assistant skills with "Intents". Our mission is to put the power of conversational AI into the hands of customer service leaders all over the world. We do this so that customer service teams could harness the power of machine learning to solve their day-to-day tasks and improve their routines.

This product is intended for

• Customer Service Representative
• Customer Service Manager
• Director of Client Services
• Customer Service Supervisor
• Customer Care Executive
• Customer Service Lead
• Head of Customer Support
• Customer Care Professional
• Call Center Team Lead
• Head of Customer Success

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• Choose your journey

  With Activechat, you can either build smart agents from scratch, by defining customers' Intents, or use our AI to extract Insights from your existing conversations.

• Intents

  "Intents" help you define what your customers may be requesting, and how these request should be handled (with a quick response, starting a complex automation script, or escalating to a human agent). All in plain natural language!

• Insights

  "Insights" help you extract meaningful data from 1000's of conversations happening in realtime.

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Featured customers of Activechat.ai

• Lattelecom

  IT Services and IT Consulting

  4,929 followers

• ESNECA Business School

  Higher Education

  22,120 followers

• The Wing Barn

  Restaurants

  4 followers

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