Adding A Domain/workgroup | ManageEngine Endpoint Central

Home » Adding a domain/workgroup Applicable For Endpoint Central MSP Introduction to Endpoint Central

• What is Endpoint Central?
• Why Endpoint Central?

Getting Started

• Prerequisites
• Installation
  • Understanding Client UI
  • Working with Endpoint Central
• Setup
  • Scope of Management
  • Remote office management
  • Roaming user management
  • Endpoint Central in Amazon/Azure
  • Endpoint Central in DMZ

Configure Settings

• General settings
• Feature-specific settings
• Value-added settings

Features

• Patch Management
  • Architecture
  • Patch management lifecycle
  • Vulnerability Database Synchronization
  • Configuring system health policy
  • Automated Patch Deployment
  • Installation of missing patches
  • Test & Approve
  • Decline Patches
  • Patch Views
  • Patch Reports
• Software Deployment
  • Package Creation
  • Templates
  • Software Repository
  • Software Installation
  • Software Uninstallation
  • Self-Service Portal
• Asset Management
  • Scan Systems
  • Manage software licenses
  • Group Software
  • Software metering
  • Prohibit software
  • Block executable
  • Custom Fields
  • Software Category
  • Alerts
  • Settings
  • View Inventory details
  • Inventory Reports
• Configurations
  • Windows Configurations
  • Mac Configurations
  • Linux Configurations
  • Configuration Templates
  • Collections
  • Configuration Settings
• Tools
  • Remote Control
  • System Manager
  • Remote Shutdown
  • Wake on LAN
  • Chat
  • Announcement
  • System Tools
• Integrations
  • API Explorer
  • Helpdesk integration
  • Product integrations
• Reports
  • Schedule Reports
  • Custom Reports
  • Query Reports
  • Active Directory Reports
  • User Logon Reports
  • Power Management Reports
  • Configuration Reports
  • USB Reports
• OS Imaging & Deployment
• Mobile Device Management

Scope of Management Functionalities

Most computer networks are based on either Windows Active Directory or Workgroups. System administrators can configure the actions to be performed by Endpoint Central when a computer is added or removed from the Active Directory. This is possible by configuring the SoM Policy. From there on, onboarding these computers onto Endpoint Central is just a click away!

This document provides everything you need to know to configure Scope of Management in Endpoint Central.

• Adding AD Domains
• Adding Workgroups
• Changing Domain or Workgroup Credentials
• Configure SoM Policy
• Troubleshooting

Adding Domains

Active Directory (AD) domains are typically auto-discovered, but if needed, you can add them manually. Starting from build 11.4.2522.03, we also support adding Entra ID domains.

Learn how to add a domain in Endpoint Central here.

Learn how to add Entra ID here.

If you encounter issues while adding workgroups, check our Knowledge Base for troubleshooting tips.

Note: Computers in Novell eDirectory-based networks are managed as Workgroups in Endpoint Central.

Configuring Domain Details

Watch Video

Adding Workgroups

In a workgroup setup, administrators can manually push agents to workgroup computers. This ensures that non-domain devices are brought under management for policy enforcement and software distribution.

To learn more, refer here.

Changing Domain or Workgroup Credentials

Endpoint Central uses credentials to sync with AD and install agents. If the password changes due to expiration or policy, the credentials must be updated.

To update credentials, go to the domain/workgroup in the console and click Modify under the Actions column. Edit the credentials and click Update Domain Details.

More info available here.

SoM Policy – Automate Adding/Removing Computers

The SoM Policy has been reorganized into two distinct features — Active Directory Sync and Inactive Computer Policy

• Active Directory Sync automates the discovery, addition, and removal of computers by synchronizing with your Active Directory (AD), ensuring your Endpoint Central environment stays up to date with your domain.
• Inactive Computer Policy identifies and removes devices that haven't reported to the Central server within a specified number of days, helping you maintain an optimized and accurate device inventory.

Learn more here.

Troubleshooting from SoM

If agent installation fails, you can use the troubleshooting option under Scope of Management:

• Navigate to Endpoint Central > Agent > Scope of Management > Summary
• Click Troubleshoot Now under Agent Version

Note: To perform push installation of agents, either Domain Administrator privilege or Domain Admin with Local Administrator privilege is required. If these privileges are not available, you can use a Domain user account without admin access for AD sync only — agent installation from the console will not be possible in this case.

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