Air-Conditioner Error Code List - Sharp Global

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SHARP Air-Conditioner Error Code List
  1. Please unplug the AC code and perform following step.
    • - Please check the air-filter dirt.
    • - Please check if there are nothing covering the wind inlet/outlet of the indoor/outdoor unit.
    • - Please check if there are any papers, leafs or other dusts clogging the alminum fin of the outdoor unit.
  2. After more than one minute past, please plug the AC code again and start operation.If the error still occurs, please contact customer service and tell the error number and the phenomenon.
  • For North American air conditioner models, contact your local installer.
Phone number URL
Indonesia 0800-1-225588 https://www.id.sharp/contact_us
Malaysia 1800-888-678 https://my.sharp/contact_us
Philippines 1-800-1-888-4952 https://ph.sharp/contact_us/
Singapore 64195222 https://sg.sharp/contact_us
Thailand 02-855-8888 https://www.th.sharp/en/contact_us
Vietnam 1-800-1599 https://vn.sharp/lien-he
India 0120 - 3358886 http://in.sharp/b2b/contact-us/
Bangladesh 961-000-1010 https://esquireelectronicsltd.com/contact-service-center/
　　　　　 　　
Error Code Content of Diagnosis
1-0 Heat exchanger thermistor short circuit error
1-1 Outdoor temperature thermistor short circuit error
1-2 Suction thermistor short circuit error
1-3 2-way valve thermistor short circuit error
1-4 Heat sink thermistor short circuit error
2-0 Compressor high temperature error
2-1 Compressor discharge overheat
2-2 Outdoor unit heat exchanger overheat
2-3 Indoor unit heat exchanger overheat
2-4 IPM high temperature error
2-5 IPM high temperature error
3-0 Temporary stop due to dehumidifying operation
5-0 Heat exchanger thermistor open circuit error
5-1 Outdoor temperature thermistor open circuit error
5-2 Suction thermistor open circuit error
5-3 2-way valve thermistor open circuit error
5-4 Discharge thermistor open circuit error
5-5 Heat sink thermistor open circuit error
6-0 DC over current error
6-1 IPM pin level error
7-0 AC over current error
7-1 AC current error when OFF
7-2 AC maximum current error
7-3 AC current deficiency error
9-0 Thermistor installation error or 4-way valve error
9-3 Compressor torque control error
9-4 4 way valve error or Gas leak error
9-5 2-way valve and 3-way valve close error
9-6 Solenoid valve error
10-0 EEPROM (Outdoor) data error
10-1 EEPROM (Outdoor) data error
10-2 CPU (Outdoor) RAM data error
11-0 Outdoor unit DC fan rotation error
11-1 Outdoor unit DC fan driver IC error
11-2 Outdoor unit DC fan lock error
11-3 Detection error of DC fan negative rotation before compressor is driven
11-4 Detection error of inverter current for DC fan
11-5 Outdoor unit DC fan open connector error
12-0 Thermal fuse error in terminal board (for power supply)
13-0 Compressor startup error
13-1 Compressor rotation error (At 120°energizing)
13-2 Compressor rotation error (At 180°energizing)
13-3 Detection error of inverter current
14-0 PAM over voltage error
14-1 PAM clock error
14-2 PAM under voltage error
14-4 PFC Module error
17-0 Serial open-circuit
18-0 Serial short-circuit
18-1 Serial erroneous wiring
18-2 High speed serial communication error
19-0 Indoor unit fan error
19-1 Indoor unit fan error - Low rotation
19-2 Indoor unit fan error - Rotation during stop
19-3 Indoor unit fan error - High rotation
20-0 EEPROM data error
20-1 External EEPROM initial data reading error
20-2 External EEPROM verify error
20-3 External EEPROM communication error
21-0 Incomplete closing of louver cover or louver closing lever
22-0 Plasmacluster connecting error
22-1 Lock On Sensor error
22-2 Over time of accumulated plasmacluster operation time
23-0 Wrong connect to 200V AC
23-1 Incorrect voltage during operation
24-0 Wireless lan module communication error
24-1 Connecting error with wireless lan router
24-2 Internet condition error
24-3 Connecting error with server
25-1 AC clock error
26-1 Indoor unit room temperature thermistor
26-2 Indoor unit pipe temperature thermistor
26-3 Gas sensor error
26-4 Dust sensor error
28-0 Initial error filter cleaning operation
28-1 Error during filter cleaning operation
28-2 Incomplete closing of open panel or front panel, or air filter installation error
28-3 Filter detachment error
29-0 Panel cannot open
29-1 Panel cannot close
31-0 Sub microcomputer error
31-6 Sub microcomputer error
31-7 Sub microcomputer error

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