Allure Beauty Box - Lasopaon
Maybe your like
lasopaon 
The Nikkie Tutorials highlighter was in a million pieces. When I read all these other reviews here, I can't help but notice that another customer had the very same problem this month. Makes me wonder if Allure is not just sending out damaged product. Had another subscription box company have that happen too, from other reviews, at least half of all subscribers ended up with the same damaged product. Stands to reason... High possibility, they are sent out like that. I believe that this may be the case here.Anyway, I emailed Allure about my damaged item problem. The next day or two, got an email saying customer service would get back to me within 48 hrs. They were having a high volume of emails...would take time. GO FIGURE??!! Waited 2 WEEKS. Until I saw the comment section of a YouTubers' video where people were commenting about problems with Allure customer service, through email. They were all saying to call customer service instead. Oh...I might add...tried to sign in to my new Allure Beauty Box Subscription account online. The website would not recognize my email. So, after waiting 2 weeks for customer service to email me back...I called. The guy was real nice. Said...oh...about a certain percentage of customers, could not sign in to their account w/ email alone, and he gave me my account number. I was expecting the customer website to be interactive. At least in managing my account. Checking on boxes, mailings, etc. Like any other subscription box company. NOT!!! It's primitive, at best. All you can MANAGE is demographic info and your payment information. PERIOD. And oh...email Allure customer service? So when talking to this first customer service guy, he said he had to check about whether they had any more of the highlighter. He came back on the phone and told me they had more of that Ofra highlighter, and would mail one out to me. Another week later, I get an email back from the original email saying they had no more of the highlighter... They would send a replacement out. I asked why the first guy told me, when I called the first time, that they did have more of that highlighter then...if they were out? She proceeds to tell me that they had gotten more in stock, but by the time the first guy's order for my replacement went through, they were out of stock again??? So when I asked what my replacement is, she said it will be the Amika mask. (January sample?) I asked... Will it be sent alone or will it just be thrown in to my January box to be included with that mailing. She said no... Separate, but takes two weeks. It has now been two weeks since that replacement email they sent me. Still nothing. They did charge my card for my Jan box on Jan. 8th. The 8th of the month, like my sign up date right. RIGHT ON TIME! GO FIGURE! No delays on payment. But luckily...on my sign up month day the 8th of the month...as promised. After seeing comments here... Can I expect it to be taken from my account on random days? Who now knows? It took till a few days ago to get a tracking number for my January box. It is now the 29th of January. That last customer service I spoke with said they were waiting on a restock of the bonus nail polish to send out the rest of the subscription boxes. If I did not receive it by first or second week of Feb. Call them back?? I asked if this delay for box to be sent, is an all the time thing, or a random thing. I got no response. Again...go figure. My comment to her and one I will now make... Why do Allure emails and advertisements look beautiful. Professionally done, and the customer service website is so minimal? Again...no response. Why does ALLURE spend so much in other words...on advertising, and so little on customer service?? To top it off, get zero apology from most of their customer service on the phone. Nobody trying to 'please' the customer. A don't care attitude or no responses whatsoever to your questions. No real resolution. View more 7 people found this review helpful Krystal of Louisville, KY Verified Reviewer Verified Buyer Original review: Jan. 28, 2019I have ordered from 3 other box subscriptions, trying each to see which fits me best. I placed an order for the Beauty Box and 6 month magazine subscription together at a discounted rate. After checking out the site and learning that there is no profile to select your skin color/tone or any preferences - I decided this box was not going to be for me. I emailed customer service 4 times asking them to cancel. I got an automatic response each time stating they would get back with me in 3-5 business days. Never happened. The money for the magazine subscription has been refunded but not the box. Also, during the 'in limbo' stage, a friend of mine subscribed so I get some kind of 'bonus item'. Today, I called customer service. They stated that it has been cancelled and the money has been refunded. She stated that it may take longer for one refund than the other even though the magazines were refunded right away. She said the 'bonus item' will ship once my friend receives her box. I feel like they failed several times in the customer service department. These emails should never be ignored - even when the issue is considered complete on their end - a little communication could have saved me a lot of trouble and aggravation. Poor customer service all around. Even the lady on the phone should have asked WHY I decided to cancel. View more 10 people found this review helpful Original review: Jan. 12, 2019I decided to try out Allure and I really regret it. I made my subscription purchase on December 31st hoping to get the January box. I was charged twice at their 'first-time subscriber' rate. Then a couple days later I was charged the full price of a box on top of that. I emailed the same day I made my order and heard nothing back within 48 hours. I then emailed again. Nothing. Finally I called in. I was informed that one of the charges was refunded (though my bank account still doesn't reflect this). I was also told that of you sign up at the end of the month they will charge you for both that month and the next month. They said it was in the FAQ. Well it sure as hell wasn't in my cart or on the checkout page when I paid. It said I'd be charged $10 and that like all subscriptions I would be charged monthly ($15). It did not say I'd be charged 26 dollars. That's fraudulent. You can't take more money than a customer has agreed to pay! I made sure to cancel and I'll be talking to the bank. One of the boxes has shipped, but who knows which one it is. I've never had an experience like this with a subscription before. 99% of the time if you order a subscription at the end of the month you get the next month's box. I know I'm not alone. A bunch of people on Reddit have recounted similar stories and have mentioned being overcharged. Disappointing to say the least. View more 11 people found this review helpful Original review: Jan. 9, 2019
I've emailed FIVE TIMES in 9 days to cancel my subscription of beauty box and have not heard anything back in the '48 hrs' and am still being charged. Horrible ** customer service. DON'T SUBSCRIBE TO THEM, they're just purposely not cancelling my membership and taking my money.8 people found this review helpful Original review: Jan. 5, 2019I've been a subscriber since late summer 2018. I liked my first box & loved the December box. The boxes in between were mediocre (gave most of the contents away). Well, I've been trying to cancel for WEEKS. I have gotten nothing but automated responses AND was charged earlier than usual for the next month... You know, for a box I don't want! Upon discussing this with others? I'm not alone!10 people found this review helpful Jessica of Farmington, MO Verified Reviewer Original review: Jan. 5, 2019I signed up. I was unable to sign into my account due to their error. I tried emailing them. They didn’t get back to me within the 48 business hours that the automatic email response said so I requested to cancel. I got another automatic response that I was canceled but if I wanted to stay they would discount the rate. I replied with that I just wanted to cancel. My account kept saying active so I keep contacting them to cancel. I wrote 8 emails and gave them 3 weeks. However I Woke up today to them taking out another months box payment. I called customer service and the person on the phone said there was no cancellation request in their system?! 8 times and nothing? Okay. I have all the email proof. Don’t do it. This is THE WORST customer service I have ever experienced. And apparently it’s a trap as they never cancel you... Even when you ask 8 times. View more 10 people found this review helpful Bobbie of Valencia, CA Verified Reviewer Original review: Dec. 31, 2018The Nubian By Juvia's box was a mess. It was crushed or something. The box itself was fine but unusable. When I opened it and powder come pouring out all over the place nothing else was like that. Seems someone either made a mistake or didn't care. Very unhappy about it. Is it possible you can send another one? I'd be happy to send the mess back to You if You would like.7 people found this review helpful Debbie of Houston, TX Verified Reviewer Verified Buyer Original review: Dec. 6, 2018I decided to subscribe to Allure B. Box because I thought it would be a great way to receive samples and beauty products to try out. I started Oct. 5 2018 and they charged me right away. I never heard back on shipping for that month. Oct 16 I sent an email and on Oct 18 I received a tracking email. Needless to say I received the box very late Oct. I decided to cancel, with an email, I was offered to please stay and they would do the next “4 boxes at $10 ea.” Instead of $15. I accepted, this was Oct 31. On Nov. 1st they charged my card for the Nov. box. ALL November I waited, no emails, no information. I got an email just advising a “November Round up” for those who did get the box can review the products. I sent an email no response, so I decided to call. I spoke to a rep saying she didn’t understand why I had received one. On their end it showed it had not left “the warehouse” but she’d message a supervisor who’d get back to me. On Dec. 4th still no response I call yet again and I get the most rudest rep Named Courtney. She was short, didn’t care to hear my concern, and when I said I would like to please cancel and get a refund on my November box, she said she could refund me because it shows the box left the warehouse and I will receive it in two weeks! (Mid December for my Nov box) so I said okay please still cancel my subscription, I start to explain it just doesn’t make sense and why does it work this way. She cut me off and said “ok I get it it’s like fine, there you’re showing now as discontinued”. I said oh okay thank you, appalled by her lack of customer service or empathy towards customers. I would never recommend Allure Beauty Box and who knows if I’ll ever receive the box I was charged for. They are a rip off with miserable people working for them. View more 15 people found this review helpful Rosa of Round Lake, IL Verified Reviewer Original review: Oct. 18, 2018I ordered my first box in July 2018 expecting to still be able to receive the July box according to the cutoff times on their site, but of course, it ended up selling out so I had to wait over a month for the August box to ship out and then eventually be delivered. I ended up sending a cancellation email and was offered a promotional offer of 4 boxes for $10 each, I agreed to keep the subscription and waited for my next box. A few weeks later I received a letter in the mail telling me my card had been declined, I called the customer service number on the letter and was told somebody updated my credit card and when the monthly charge went in it was declined. I don't know where they got this random card from that was updated because I never did such a thing. There's no record of me sending an email or me calling them to update my card from the original American Express card used when I started my subscription to the alleged Mastercard on file that they claim was denied, so how is it that /I/ updated the cards in their system exactly? Well, I called them today 10/18/2018 and the CSR spoke to me like I was dumb and informed me I did not receive my September box because I had canceled my service on 8/22/2018 and restarted it that same day but the September box had just sold out on 8/20/2018 - how convenient. I don't know how concerned I should be about an incorrect credit card information being added to the wrong account. I don't know what happened and I'm concerned about the security of my information or if this is simply a ploy they're using to explain that they couldn't fulfill my order because they sold out before they could fulfill the orders for existing customers. To add insult to injury, my October box still hasn't even been mailed out yet so who knows when the heck I will receive it, but they do have the 4 boxes for $10 offer saved to my account. Ugh! The box seems like a really good value, but be prepared for a possibility of huge hassles and potential problems if you subscribe. View more 5 people found this review helpful Jean of Orlando, FL Verified Reviewer Original review: Sept. 29, 2018Worst experience ever. It has now been a month and a half and I still have not received my box. I have made numerous phone calls to customer service and each time they were curt and rude. I finally got a tracking number after different reps kept telling me different stories. The tracking information said it would be updated within 42 to 48 hours. Going on 96 hours tracking information has still not updated so I called customer service. The gentleman that picked up the phone treated me like I was an imbecile. He also insinuated that I was a liar. I read him the tracking number and I told him what other reps had told me in reference to receiving my box. He said, 'I say trumps what any other customer service representative may have told you.' I was like what? He then proceeded to tell me that even with the tracking information I probably won’t receive my package for another two weeks to which I exclaimed, 'You mean I have paid for this box and it will take roughly 2 months for me to receive it?' And he said, 'Yep. Go on the website. Look for yourself.' To which I canceled the order and then he became even more discourteous and rude. Do you not use this company if you want good customer service. View more 10 people found this review helpful Valerie of Bronx, NY Verified Reviewer Original review: Sept. 24, 2018Spoke with customer service on 9/14 to update my credit card info. Rep stated that I was all set and I would receive a confirmation email which I did on 9/17 alone with Allure charging my account in the amount of $16.33 for the Sept box. On 9/21 my account was suspended. 'Suspended customer's request???' What's that. I called and they said they don't know what happened and don't know why the account said that. Then she told me that I would not receive the Sept box and would have to wait until October. WHAT!!! Your mistake and you charged me for NOTHING!!! DON'T DO IT. SAVE YOURSELF A BIG HEADACHE!!!7 people found this review helpful Original review: Sept. 20, 2018I ordered the August box on 8/18. I received it today, 9/20. Yes, a whole month later. I canceled my subscription because I thought it would make little sense to have to be billed for a 2nd box before I got the first. Customer service didn't seem bothered when I told them why I was canceling but cared enough to offer me a subscription to Allure magazine, at my expense. Um, I'll pass. Upon arrival, the box was stained and wet, thanks to two of the samples that opened inside. One of the products I received wasn't advertised as being in the box but they were sweet enough to include a detailed description of the item I didn't get.12 people found this review helpful minh of Tempe, AZ Verified Reviewer Original review: Sept. 18, 2018I signed up for the first month promotion for $7.50. They charge my card and 1.5 weeks later, they charged my card again for the next month subscription even though I haven't received the first box yet. I emailed them to cancel, they replied me with some promotion '4 boxes for $10', I refused but they ignored my answer. I kept emailing them to cancel but never got an answer from them. The next thing I know is that they already shipped another box. This is outrageous.11 people found this review helpful Original review: Sept. 13, 2018Subscribed to the beauty box via MSA in early August, inputted a different shipping and billing address and they shipped it to my billing address anyway. I called and asked Allure why would they ask for that information if they're going to ship it to the billing address regardless, and they said that there are multiple ways to sign up and usually it defaults to the billing address, even if the shipping option is specified (so why even ask for shipping if that's the case? remove the option?). I contacted them multiple times via phone to see when they would send my beauty box (to the correct address this time). I was originally told 5-10 business days. After ten business days with no box, I reached back out and this time spoke to a manager. She was understanding, refunded my money, said she would send it out again but she informed me they only ship boxes out ONCE A MONTH. it would be 21-30 days for me to receive that box. Why would another representative give me incorrect shipping information? Was she just pulling random numbers out of her **? I was just charged for my September box and received the notification it had shipped on the 10th. I have a feeling I'll see the September box before I ever receive my August box. I reached out once again inquiring about my August beauty box. The rep finally provided me with a tracking number and said it is out of their hands and to check with USPS. I inputted the tracking info into USPS' website... it states they're still awaiting the item. At this point, I have given up on this beauty box. I have completely given up on Allure as a company and will gladly spend money on any other beauty box on the market. Play! by Sephora is a great one with FANTASTIC customer service representatives. FabFitFun is another amazing box. Ipsy has better customer service than Allure. This experience has been terrible. So frustrated and made me write off this entire company. View more 4 people found this review helpful Original review: Aug. 16, 2018I have been charged for two months, two boxes. I have not received any boxes. Whenever I email them, they deny taking money out of my account and tell me to have the bank take care of it. RIDICULOUS. I hope that no one else subscribes. Where I come from, this is called theft.14 people found this review helpful Original review: July 13, 2018Do not, I repeat do NOT subscribe! I’ve had the subscription for 3 months and I have gotten one box. The second month when I didn’t receive the box I contacted customer service and was told they would be sending me a replacement with tracking because the first tracking showed it was sent back to them for an error on their part. After a week I had not received the email with tracking so I contacted them again, this time I was told I would not be given tracking but the box should show up within 2 to 3 weeks.It has now been over three weeks, a third month has come and been billed and I have yet to receive the last month's box or tracking for this month's box. I have contacted Customer Service again and requested a refund on last month's and this month's and cancellation of my service. I’ve read some of the reviews that said that they don’t necessarily cancel when they say they do so I’m prepared to contact my bank if need be. I’m filing a complaint with the Better Business Bureau as well. View more 17 people found this review helpful Powered by 
Create your own unique website with customizable templates. Get Started
- Blog
- Allure Beauty Box
- Universal Output Transformer A-3880
- Simulasi Tpa Online Gratis
- Scrivener 3 List Menu Items
- Lep's World Download For Windows 7
- Are Cats Nocturnal
- Redmi 5 Flash File
- Dignity Health Santa Cruz
- Vegas Pro Free Mega
- 1,827,008 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
The Nikkie Tutorials highlighter was in a million pieces. When I read all these other reviews here, I can't help but notice that another customer had the very same problem this month. Makes me wonder if Allure is not just sending out damaged product. Had another subscription box company have that happen too, from other reviews, at least half of all subscribers ended up with the same damaged product. Stands to reason... High possibility, they are sent out like that. I believe that this may be the case here.Anyway, I emailed Allure about my damaged item problem. The next day or two, got an email saying customer service would get back to me within 48 hrs. They were having a high volume of emails...would take time. GO FIGURE??!! Waited 2 WEEKS. Until I saw the comment section of a YouTubers' video where people were commenting about problems with Allure customer service, through email. They were all saying to call customer service instead. Oh...I might add...tried to sign in to my new Allure Beauty Box Subscription account online. The website would not recognize my email. So, after waiting 2 weeks for customer service to email me back...I called. The guy was real nice. Said...oh...about a certain percentage of customers, could not sign in to their account w/ email alone, and he gave me my account number. I was expecting the customer website to be interactive. At least in managing my account. Checking on boxes, mailings, etc. Like any other subscription box company. NOT!!! It's primitive, at best. All you can MANAGE is demographic info and your payment information. PERIOD. And oh...email Allure customer service? So when talking to this first customer service guy, he said he had to check about whether they had any more of the highlighter. He came back on the phone and told me they had more of that Ofra highlighter, and would mail one out to me. Another week later, I get an email back from the original email saying they had no more of the highlighter... They would send a replacement out. I asked why the first guy told me, when I called the first time, that they did have more of that highlighter then...if they were out? She proceeds to tell me that they had gotten more in stock, but by the time the first guy's order for my replacement went through, they were out of stock again??? So when I asked what my replacement is, she said it will be the Amika mask. (January sample?) I asked... Will it be sent alone or will it just be thrown in to my January box to be included with that mailing. She said no... Separate, but takes two weeks. It has now been two weeks since that replacement email they sent me. Still nothing. They did charge my card for my Jan box on Jan. 8th. The 8th of the month, like my sign up date right. RIGHT ON TIME! GO FIGURE! No delays on payment. But luckily...on my sign up month day the 8th of the month...as promised. After seeing comments here... Can I expect it to be taken from my account on random days? Who now knows? It took till a few days ago to get a tracking number for my January box. It is now the 29th of January. That last customer service I spoke with said they were waiting on a restock of the bonus nail polish to send out the rest of the subscription boxes. If I did not receive it by first or second week of Feb. Call them back?? I asked if this delay for box to be sent, is an all the time thing, or a random thing. I got no response. Again...go figure. My comment to her and one I will now make... Why do Allure emails and advertisements look beautiful. Professionally done, and the customer service website is so minimal? Again...no response. Why does ALLURE spend so much in other words...on advertising, and so little on customer service?? To top it off, get zero apology from most of their customer service on the phone. Nobody trying to 'please' the customer. A don't care attitude or no responses whatsoever to your questions. No real resolution. View more 7 people found this review helpful Krystal of Louisville, KY Verified Reviewer Verified Buyer Original review: Jan. 28, 2019I have ordered from 3 other box subscriptions, trying each to see which fits me best. I placed an order for the Beauty Box and 6 month magazine subscription together at a discounted rate. After checking out the site and learning that there is no profile to select your skin color/tone or any preferences - I decided this box was not going to be for me. I emailed customer service 4 times asking them to cancel. I got an automatic response each time stating they would get back with me in 3-5 business days. Never happened. The money for the magazine subscription has been refunded but not the box. Also, during the 'in limbo' stage, a friend of mine subscribed so I get some kind of 'bonus item'. Today, I called customer service. They stated that it has been cancelled and the money has been refunded. She stated that it may take longer for one refund than the other even though the magazines were refunded right away. She said the 'bonus item' will ship once my friend receives her box. I feel like they failed several times in the customer service department. These emails should never be ignored - even when the issue is considered complete on their end - a little communication could have saved me a lot of trouble and aggravation. Poor customer service all around. Even the lady on the phone should have asked WHY I decided to cancel. View more 10 people found this review helpful Original review: Jan. 12, 2019I decided to try out Allure and I really regret it. I made my subscription purchase on December 31st hoping to get the January box. I was charged twice at their 'first-time subscriber' rate. Then a couple days later I was charged the full price of a box on top of that. I emailed the same day I made my order and heard nothing back within 48 hours. I then emailed again. Nothing. Finally I called in. I was informed that one of the charges was refunded (though my bank account still doesn't reflect this). I was also told that of you sign up at the end of the month they will charge you for both that month and the next month. They said it was in the FAQ. Well it sure as hell wasn't in my cart or on the checkout page when I paid. It said I'd be charged $10 and that like all subscriptions I would be charged monthly ($15). It did not say I'd be charged 26 dollars. That's fraudulent. You can't take more money than a customer has agreed to pay! I made sure to cancel and I'll be talking to the bank. One of the boxes has shipped, but who knows which one it is. I've never had an experience like this with a subscription before. 99% of the time if you order a subscription at the end of the month you get the next month's box. I know I'm not alone. A bunch of people on Reddit have recounted similar stories and have mentioned being overcharged. Disappointing to say the least. View more 11 people found this review helpful Original review: Jan. 9, 2019I've emailed FIVE TIMES in 9 days to cancel my subscription of beauty box and have not heard anything back in the '48 hrs' and am still being charged. Horrible ** customer service. DON'T SUBSCRIBE TO THEM, they're just purposely not cancelling my membership and taking my money.8 people found this review helpful Original review: Jan. 5, 2019I've been a subscriber since late summer 2018. I liked my first box & loved the December box. The boxes in between were mediocre (gave most of the contents away). Well, I've been trying to cancel for WEEKS. I have gotten nothing but automated responses AND was charged earlier than usual for the next month... You know, for a box I don't want! Upon discussing this with others? I'm not alone!10 people found this review helpful Jessica of Farmington, MO Verified Reviewer Original review: Jan. 5, 2019I signed up. I was unable to sign into my account due to their error. I tried emailing them. They didn’t get back to me within the 48 business hours that the automatic email response said so I requested to cancel. I got another automatic response that I was canceled but if I wanted to stay they would discount the rate. I replied with that I just wanted to cancel. My account kept saying active so I keep contacting them to cancel. I wrote 8 emails and gave them 3 weeks. However I Woke up today to them taking out another months box payment. I called customer service and the person on the phone said there was no cancellation request in their system?! 8 times and nothing? Okay. I have all the email proof. Don’t do it. This is THE WORST customer service I have ever experienced. And apparently it’s a trap as they never cancel you... Even when you ask 8 times. View more 10 people found this review helpful Bobbie of Valencia, CA Verified Reviewer Original review: Dec. 31, 2018The Nubian By Juvia's box was a mess. It was crushed or something. The box itself was fine but unusable. When I opened it and powder come pouring out all over the place nothing else was like that. Seems someone either made a mistake or didn't care. Very unhappy about it. Is it possible you can send another one? I'd be happy to send the mess back to You if You would like.7 people found this review helpful Debbie of Houston, TX Verified Reviewer Verified Buyer Original review: Dec. 6, 2018I decided to subscribe to Allure B. Box because I thought it would be a great way to receive samples and beauty products to try out. I started Oct. 5 2018 and they charged me right away. I never heard back on shipping for that month. Oct 16 I sent an email and on Oct 18 I received a tracking email. Needless to say I received the box very late Oct. I decided to cancel, with an email, I was offered to please stay and they would do the next “4 boxes at $10 ea.” Instead of $15. I accepted, this was Oct 31. On Nov. 1st they charged my card for the Nov. box. ALL November I waited, no emails, no information. I got an email just advising a “November Round up” for those who did get the box can review the products. I sent an email no response, so I decided to call. I spoke to a rep saying she didn’t understand why I had received one. On their end it showed it had not left “the warehouse” but she’d message a supervisor who’d get back to me. On Dec. 4th still no response I call yet again and I get the most rudest rep Named Courtney. She was short, didn’t care to hear my concern, and when I said I would like to please cancel and get a refund on my November box, she said she could refund me because it shows the box left the warehouse and I will receive it in two weeks! (Mid December for my Nov box) so I said okay please still cancel my subscription, I start to explain it just doesn’t make sense and why does it work this way. She cut me off and said “ok I get it it’s like fine, there you’re showing now as discontinued”. I said oh okay thank you, appalled by her lack of customer service or empathy towards customers. I would never recommend Allure Beauty Box and who knows if I’ll ever receive the box I was charged for. They are a rip off with miserable people working for them. View more 15 people found this review helpful Rosa of Round Lake, IL Verified Reviewer Original review: Oct. 18, 2018I ordered my first box in July 2018 expecting to still be able to receive the July box according to the cutoff times on their site, but of course, it ended up selling out so I had to wait over a month for the August box to ship out and then eventually be delivered. I ended up sending a cancellation email and was offered a promotional offer of 4 boxes for $10 each, I agreed to keep the subscription and waited for my next box. A few weeks later I received a letter in the mail telling me my card had been declined, I called the customer service number on the letter and was told somebody updated my credit card and when the monthly charge went in it was declined. I don't know where they got this random card from that was updated because I never did such a thing. There's no record of me sending an email or me calling them to update my card from the original American Express card used when I started my subscription to the alleged Mastercard on file that they claim was denied, so how is it that /I/ updated the cards in their system exactly? Well, I called them today 10/18/2018 and the CSR spoke to me like I was dumb and informed me I did not receive my September box because I had canceled my service on 8/22/2018 and restarted it that same day but the September box had just sold out on 8/20/2018 - how convenient. I don't know how concerned I should be about an incorrect credit card information being added to the wrong account. I don't know what happened and I'm concerned about the security of my information or if this is simply a ploy they're using to explain that they couldn't fulfill my order because they sold out before they could fulfill the orders for existing customers. To add insult to injury, my October box still hasn't even been mailed out yet so who knows when the heck I will receive it, but they do have the 4 boxes for $10 offer saved to my account. Ugh! The box seems like a really good value, but be prepared for a possibility of huge hassles and potential problems if you subscribe. View more 5 people found this review helpful Jean of Orlando, FL Verified Reviewer Original review: Sept. 29, 2018Worst experience ever. It has now been a month and a half and I still have not received my box. I have made numerous phone calls to customer service and each time they were curt and rude. I finally got a tracking number after different reps kept telling me different stories. The tracking information said it would be updated within 42 to 48 hours. Going on 96 hours tracking information has still not updated so I called customer service. The gentleman that picked up the phone treated me like I was an imbecile. He also insinuated that I was a liar. I read him the tracking number and I told him what other reps had told me in reference to receiving my box. He said, 'I say trumps what any other customer service representative may have told you.' I was like what? He then proceeded to tell me that even with the tracking information I probably won’t receive my package for another two weeks to which I exclaimed, 'You mean I have paid for this box and it will take roughly 2 months for me to receive it?' And he said, 'Yep. Go on the website. Look for yourself.' To which I canceled the order and then he became even more discourteous and rude. Do you not use this company if you want good customer service. View more 10 people found this review helpful Valerie of Bronx, NY Verified Reviewer Original review: Sept. 24, 2018Spoke with customer service on 9/14 to update my credit card info. Rep stated that I was all set and I would receive a confirmation email which I did on 9/17 alone with Allure charging my account in the amount of $16.33 for the Sept box. On 9/21 my account was suspended. 'Suspended customer's request???' What's that. I called and they said they don't know what happened and don't know why the account said that. Then she told me that I would not receive the Sept box and would have to wait until October. WHAT!!! Your mistake and you charged me for NOTHING!!! DON'T DO IT. SAVE YOURSELF A BIG HEADACHE!!!7 people found this review helpful Original review: Sept. 20, 2018I ordered the August box on 8/18. I received it today, 9/20. Yes, a whole month later. I canceled my subscription because I thought it would make little sense to have to be billed for a 2nd box before I got the first. Customer service didn't seem bothered when I told them why I was canceling but cared enough to offer me a subscription to Allure magazine, at my expense. Um, I'll pass. Upon arrival, the box was stained and wet, thanks to two of the samples that opened inside. One of the products I received wasn't advertised as being in the box but they were sweet enough to include a detailed description of the item I didn't get.12 people found this review helpful minh of Tempe, AZ Verified Reviewer Original review: Sept. 18, 2018I signed up for the first month promotion for $7.50. They charge my card and 1.5 weeks later, they charged my card again for the next month subscription even though I haven't received the first box yet. I emailed them to cancel, they replied me with some promotion '4 boxes for $10', I refused but they ignored my answer. I kept emailing them to cancel but never got an answer from them. The next thing I know is that they already shipped another box. This is outrageous.11 people found this review helpful Original review: Sept. 13, 2018Subscribed to the beauty box via MSA in early August, inputted a different shipping and billing address and they shipped it to my billing address anyway. I called and asked Allure why would they ask for that information if they're going to ship it to the billing address regardless, and they said that there are multiple ways to sign up and usually it defaults to the billing address, even if the shipping option is specified (so why even ask for shipping if that's the case? remove the option?). I contacted them multiple times via phone to see when they would send my beauty box (to the correct address this time). I was originally told 5-10 business days. After ten business days with no box, I reached back out and this time spoke to a manager. She was understanding, refunded my money, said she would send it out again but she informed me they only ship boxes out ONCE A MONTH. it would be 21-30 days for me to receive that box. Why would another representative give me incorrect shipping information? Was she just pulling random numbers out of her **? I was just charged for my September box and received the notification it had shipped on the 10th. I have a feeling I'll see the September box before I ever receive my August box. I reached out once again inquiring about my August beauty box. The rep finally provided me with a tracking number and said it is out of their hands and to check with USPS. I inputted the tracking info into USPS' website... it states they're still awaiting the item. At this point, I have given up on this beauty box. I have completely given up on Allure as a company and will gladly spend money on any other beauty box on the market. Play! by Sephora is a great one with FANTASTIC customer service representatives. FabFitFun is another amazing box. Ipsy has better customer service than Allure. This experience has been terrible. So frustrated and made me write off this entire company. View more 4 people found this review helpful Original review: Aug. 16, 2018I have been charged for two months, two boxes. I have not received any boxes. Whenever I email them, they deny taking money out of my account and tell me to have the bank take care of it. RIDICULOUS. I hope that no one else subscribes. Where I come from, this is called theft.14 people found this review helpful Original review: July 13, 2018Do not, I repeat do NOT subscribe! I’ve had the subscription for 3 months and I have gotten one box. The second month when I didn’t receive the box I contacted customer service and was told they would be sending me a replacement with tracking because the first tracking showed it was sent back to them for an error on their part. After a week I had not received the email with tracking so I contacted them again, this time I was told I would not be given tracking but the box should show up within 2 to 3 weeks.It has now been over three weeks, a third month has come and been billed and I have yet to receive the last month's box or tracking for this month's box. I have contacted Customer Service again and requested a refund on last month's and this month's and cancellation of my service. I’ve read some of the reviews that said that they don’t necessarily cancel when they say they do so I’m prepared to contact my bank if need be. I’m filing a complaint with the Better Business Bureau as well. View more 17 people found this review helpful Powered by 
Create your own unique website with customizable templates. Get Started - Blog
- Allure Beauty Box
- Universal Output Transformer A-3880
- Simulasi Tpa Online Gratis
- Scrivener 3 List Menu Items
- Lep's World Download For Windows 7
- Are Cats Nocturnal
- Redmi 5 Flash File
- Dignity Health Santa Cruz
- Vegas Pro Free Mega
Tag » When Does Allure Beauty Box Ship Out
-
Got Questions? Browse Our Allure FAQs - Allure Beauty Box
-
When Does Allure Beauty Box Ship? - My Subscription Addiction
-
Allure Beauty Box Review: Everything You Need To Know Before ...
-
Allure Beauty Box Review - Must Read This Before Buying
-
When Do Allure Beauty Boxes Ship? : R/BeautyBoxes - Reddit
-
Get International Shipping For Your Allure Beauty Box - Planet Express
-
Allure Beauty Box - Luxury Beauty And Make Up Subscription Box
-
2022's Complete Allure Beauty Box Review - Review42
-
Sephora Play Vs Allure Beauty Box: November Unboxing [Update ...
-
Allure Beauty Box International Shipping? - Knoji
-
Allure Beauty Box - Posts | Facebook
-
For Those That Subscribe To Allure Beauty Box Does The - Influenster
-
Allure Beauty Box = $250 Worth Of Beauty Products Only $16 Shipped
-
Top 151 Allure Beauty Box Reviews | Page 2