Amazon Map Tracking - Amazon Customer Service

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Shipping and Delivery General Shipping Information Amazon Map Tracking

You can follow the progress of selected shipped packages in real time on a map.

We'll notify you if you can track your package. To access Amazon Map Tracking, select Track Package from Your Orders or your shipment confirmation email. On the day of delivery, you can see the map when the driver is getting close to you.

If you sign up for delivery alerts on our app, we'll inform you when the map is available to view.

Map tracking allows you to arrange to be at the property when your parcel is due for delivery, or to nominate a safe place for your delivery.

Sometimes, a driver may need to change their route. You'll continue to see the map, but won't see the number of stops. You can still expect your parcel that day.

You must be signed into your Amazon.com account to view the map.

If we're delivering an order to a confidential address, such as a wish list or gift address, we'll disable map tracking to protect the privacy of the recipient.

Note: Some carriers don't use Map Tracking.

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