AP Exam Fee Collection Provider - Total Registration

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AP Exam Fee Collection Provider

Since 2007, Total Registration (TR) has been the preferred AP Exam Fee Collection Provider for over 1000 schools. TR does substantially more than collect students' AP exam payments. TR's system is designed to handle the myriad of issues that are unique to AP Exams: A plethora of fee calculations, management of waivers and scholarships, late fees, cancellation fees, refunds, etc. In addition to payment processing TR provides:

• Accurate and transparent financial tracking
• Tools to easily communicate with students, parents, teachers, and proctors
• Tools to simplify the exam administration

Frequently Asked Questions for AP Coordinators

How can student enrollments and payments be reconciled between your system and the AP Registration and Ordering system?

Reconciling students' exam registrations to students' payments is the key to reducing the school's financial liability.

AP coordinators upload the Student Roster data file from the College Board's Enrollment System into TR. TR will automatically match the exams enrolled with the College Board to the registrations/payments made in TR. Reconciliation ensures that all the tests the school is ordering have been paid for by each student. This reconciliation process saves staff countless hours by removing the need to match students between two systems exam-by-exam, name-by-name.

What tools do you have to help manage communication and follow up with students and their families? How are students notified to make a payment?

Every school has a dedicated registration/payment site with a unique URL.

TR has an extensive suite of communications tools all available at the click of a button:

• Email/Text all students and parents regarding unpaid balances
• Email students regarding discrepancies between payments and their exam enrollment
• Provide students with their join codes necessary to enroll their courses/exams in the College Board's system
• Email/Text Students their AP exam schedule including the testing location and time to report
• Generate a Registration Letter Template containing the school's registration details to use on the school's website, in emails, newsletters, to be handed out in class, etc.
• Email students taking a particular exam
• Email Teachers their exam rosters to review
• Email Proctors their exam assignments
• . . . And Much More

What customer support do you offer to students and families?

TR provides quick support to coordinators, teachers, students and parents through our online help center, Support.TotalRegistration.net. Users can search for an instant answer to their question in our online help center as well as submit a support ticket.

How and when do schools receive collected exam fees?

TR mails checks to schools/districts for the payments collected. Schools select how often they are to receive checks and real-time access reports of student payments, refunds, fees, etc. included in each payment, providing complete financial transparency.

Do you support customized exam fees? Do you support payment/installment plans?

TR can handle a large variety of fee calculations. Schools have full control over their exam fees, waivers, late fees, and cancellation fees, as well as their particular deadlines. Some of the Fee Calculation options available are:

• Discount exams based on the number of tests, e.g., the first exam is free or reduced, or the discounts increase as the student takes more tests
• Discount exams based on the particular test, e.g., STEM exams are at no cost
• Discount a certain number of particular exams, e.g., the first STEM exam is free
• Discount test based on a family's income status. During registration, students self-report their status that requires staff approval before waivers are applied
• Students can request scholarships/financial assistance that is approved by school staff
• Discounts can be provided based on a response to a custom question of the school's choosing. e.g., did you participate in the Chocolate Bar Fundraiser

Schools can allow families to make partial payments. When schools allow partial payments, they have control over the minimum allowable payment as well as deadlines for the initial payment and final payment.

What methods of payment do you accept (e.g., credit card, bank account, etc.)? What types of mobile-friendly payment options do you offer?

Families have two options for paying their AP exam fees:

• Pay online with a Visa or Mastercard Debit/Credit Card using a computer, tablet or phone
• For families that are unable or do not desire to pay online, they can mail a check or money order.

How do you keep student and payment data secure and private?

All information is collected and transferred through a secure, SSL protected connection. TR does not retain any sensitive cardholder information such as card number, expiration date, security code.

How much does your service cost? Describe your pricing. Please indicate whether you have any one-time setup fees, transaction fees, per student/per exam fees, etc.

TR charges schools a fee per exam for the system as well as a transaction fee based on the amount students pay. Service fees vary from $1.87/exam down to $1.00/exam with applied quantity discounts (e.g. Multiple Schools in District Discount, Multi-Service when schools use two or more of our exam registration services). Please request an estimate for your school here.

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AP Exam Service

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About Us

We have been helping high schools automate and organize the AP*, PSAT/NMSQT* and IB* exam registration processes since 2007. Our services allow students to register for their high school's tests using an online form customized for their school.

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* AP and Advanced Placement are registered trademarks of the College Board which is not affiliated with Total Registration nor does it endorse this service. * PSAT/NMSQT is a registered trademark of the College Board and the National Merit Scholarship Association, which are not affiliated with Total Registration and do not endorse this service. * IB and IB Programme are registered trademarks of International Baccalaureate. Total Registration has been developed independently from and is not endorsed by the International Baccalaureate (IB)

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