Arkansas Passport Center

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Travel.State.Gov > U.S. Passports > How to Get my U.S. Passport Fast > Make an Appointment at a Passport Agency or Center > Apply at the Arkansas Passport Center

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How to Get my U.S. Passport Fast Travel.State.Gov > U.S. Passports > How to Get my U.S. Passport Fast > Make an Appointment at a Passport Agency or Center > Apply at the Arkansas Passport Center

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• Make an Appointment at a Passport Agency

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Arkansas Passport Center

Physical Address: 191 Office Park Drive Hot Springs, AR 71913

Hours: 8:00 a.m. to 3:00 p.m. Monday through Friday

By appointment only Closed federal holidays

Mailing Address: U.S. Department of State Arkansas Passport Center CA/PPT/APC 44132 Mercure Cir. PO Box 1003 Sterling, VA 20166-1003

Application Number Starts With: 65

How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must:

• Have international travel within 14 calendar days.
  • If you need a foreign visa, your appointment must be within 28 calendar days of your travel.
• Show printed proof of international travel. Find examples in the 'Collect all your application materials' section on this page.
• Pay the $60 expedite fee with your application fees.

If you have a life-or-death emergency, visit Life-or-Death Emergencies. If you don't meet the requirements for an appointment, request expedited service.

We do not charge a fee to make appointments. If you asked to pay for an appointment, you should consider the request to be fraudulent. We are not affiliated with any third-party appointment booking services. We may not be able to honor appointments booked via third parties. Do not attempt to book duplicate appointments.

2. Collect all your application materials

You must bring:

• Printed confirmation of your appointment
• Printed proof of international travel
  • Flying: show a flight receipt or an itinerary
  • Driving or taking a boat to Canada, Mexico, Bermuda, or the Caribbean: show a hotel reservation, cruise or bus tickets, or international car insurance
• Your application form. Fill out your form(s) online and print it
  • All required supporting documents for the form(s)
  • Bring photocopies of your citizenship and identification
• One passport photo
• Your application fee and expedite fee. You must pay with a:
  • Credit card,
  • Debit card (not ATM cards), or
  • Contactless payment such as Apple Pay, Google Pay, or Samsung Pay

Other information

• If you are applying for a child under 16, both parents or guardians and your child must come to the appointment.
• You may bring someone else with you to assist you with applying. Examples include an attorney, an interpreter, or a family member.
• We accept all forms for first-time and renewal customers. Use the Passport Application Wizard if you are not sure what forms you need.
• Print our Social Story to prepare for your appointment. A social story shows social situations and may help customers who are on the autism spectrum.

3. Make an appointment

Follow these steps:

I have not yet applied

1. Go to our Online Passport Appointment System.
2. Enter information about your travel plans to see if you qualify for an appointment. You may make an appointment for up to 7 members of your household.
3. Enter your email address. We will email you a code which you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox.
4. Enter your mobile phone number. We will send you an SMS text message with another code you must enter to continue making an appointment.
5. Finish scheduling your appointment. Check your email for a message confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, start over.
6. If you need to cancel or change the appointment, click the link in the confirmation email to get information about your appointment. If you made an appointment over the phone, forward the email you got to [email protected] with “Cancel my Appointment” in the subject line.

I have already applied

Call 1-877-487-2778 from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. We close on federal holidays.

Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.

4. Arrive early to your appointment

Follow these steps:

1. Arrive 15 minutes early to go through security screening.
2. Do not bring weapons or sharp objects.
3. Do not bring food or drinks (except water in a sealable bottle).
4. Check in at the information window. Give them your appointment confirmation number.
5. Be seated in the lobby and wait until we call your number. You might not be called exactly at your appointment time.
6. When we call your number, go to your assigned window.
7. At the window, a staff member will review your application and supporting materials. Our staff will discuss options for getting your passport, which we determine based on your date of travel. 

ALL / ALL /

Getting Here

Parking information

You can park in the lot closest to the building entrance.

Accessibility features

We work to provide equal access to services at our agency. Learn more on our Applying for a Passport with a Disability page.

When you visit our agency, ask security officers or agency employees if you need help. We have an accessible entrance, restroom, and lobby:

• Entrance: Our agency is on the ground level. We have a ramp at the main entrance.
• Restrooms: We have accessible restrooms immediately inside our building before entering our lobby.
• Public Lobby: Both public windows are accessible for customers who cannot stand while submitting an application.

We have devices and tools to help customers with disabilities complete passport applications. When you check in, let an employee know that you want to use one of these tools. These tools may include assistive tablets, pens, magnifiers, or communication devices.

If you have questions or want to confirm an agency has a device for your needs, call us at 1-877-487-2778. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.

Last Updated: January 27, 2026 Información en español

Handouts You Can Print on How to Apply - Spanish

Spanish - Adult Passport Information Card PDF

Spanish - Child Passport Information Card PDF

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