Audio But No Video Content With Mp4 Or Mov Files In Movie Maker 18

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• Audio but no video content with mp4 or mov files in Movie Maker 18

Adam-Clouse wrote on 8/31/2021, 12:56 PM

Hello... I just upgraded Movie Studio Platinum 15 to version 18. I find after installation the video aspects of both mp4 and mov files do not display after importing. Audio plays but no video image. I used 15 with no issue with either file type and have K-Lite Codec Pack installed ver 12.4.4 Any suggestions as to how to fix?

Thanks

7 Answers Go to solution Back to post Dave-Crowell wrote on 9/4/2021, 10:38 PM

Ok... this will sound weird... but try it and see if it fixes your problem.Shut down Movie StudioGo into your File Explorer... go to: Local Disk (C:)>Program Files (x86)>Sony>VegasMovieStudio>FileIO Plug-Ins... that path may be different for Platinum 15... but it should be close...Then find the folder "compoundplug" ... change the name of the fold to "compoundplug-old" or some such thing. The idea is to change the name but make sure you can change it back if this doesn't work...

open Movie Studio and see if it works... put an mp4 file into your project and it should have both the audio and the video.If this doesn't work, simply name that folder back to what it was.I hope this works for you like it did for me.

Dave aka Eat2surf 

Adam-Clouse wrote on 9/5/2021, 8:26 AM

Thanks for your response Dave but I don't have a folder by that name and my installation is Magix exclusively- the name Vegas does not appear anywhere in my file system OR in the program when launched. Which I admit has me confused. I have been running Movie Studio for a few years and it handles mp4 and mov files just fine (and Vegas does appear in the splash screen) but I kept getting a pop-up when launching the app for an upgrade to 18 at a good price so I went for it thinking it would be an improvement over 15. But in my opinion it is not.

johnebaker wrote on 9/5/2021, 8:49 AM

@Dave-Crowell

Hi

. . . . C:)>Program Files (x86)>Sony>VegasMovieStudio>FileIO Plug-Ins . . . .

The path you are quoting is for movie Studio 17 and earler.

Movie Studio 18 is based on Movie Edit Pro, and is an entirely different program to the old Movie Studio 17 and earlier versions, with different folder structures, plugins and plugin locations.

John EBForum Moderator

AAProds wrote on 9/5/2021, 7:19 PM

@Adam-Clouse

Welcome to the world of Magix/Movie Edit Pro.

Regarding your black/missing video, try this:

The Solution: johnebaker wrote on 9/6/2021, 4:25 AM

@Adam-Clouse

In addition to @AAProds comment,

. . . . have K-Lite Codec Pack . . . .

There is no need to have this installed as Movie Studio has all the necessary codecs available to it already installed or installed on first use, and is known to cause issues.

John EBForum Moderator

 

Adam-Clouse wrote on 9/6/2021, 8:12 AM

Thanks all for your input. AAProds suggestion got me on track- by deselecting the hardware acceleration boxes I can now import and edit both mp4 and mov files successfully!

AAProds wrote on 9/6/2021, 9:37 AM

Thanks for the feedback @Adam-Clouse 👍

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