Best Buy Potomac Yard In Alexandria, Virginia

1. All Stores
2. Virginia
3. Alexandria
4. 3401 Richmond Hwy

GEEK SQUADBest Buy Potomac Yard4.1(2429 reviews) 3401 Richmond Hwy Alexandria, VA 22305(703) 519-0940(703) 519-0940DirectionsStore HoursCurbside HoursServices Offered

• Geek Squad Services
• Apple Shop
• Windows Store
• Samsung Experience Only
• Sony Experience
• LG Experience
• Car & GPS Installation Services

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  Computers & Tablets

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  TV & Home Theater

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  Video Games

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  Cell Phones

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  Audio

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  Appliances

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  Smart Home, Security & Wi-Fi

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  Cameras, Camcorders & Drones

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  Wearable Technology

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  Health, Wellness & Personal Care

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  Home, Furniture & Office

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  Toys, Games & Crafts

Specialty Shops and Services

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  Amazon Alexa Experience

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  Apple Shop

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  Samsung Experience Only

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  Sony Experience

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  Windows Store

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  LG Experience

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  Apple Authorized Service Provider

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  Trade-In

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  Google Home Experience

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Frequently Asked Questions About Best Buy Potomac Yard

How do I check product availability at the Potomac Yard Best Buy?BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.How do I check my order status?Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.My local Potomac Yard Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.I bought a gift that requires service/installation. When can I expect that to be scheduled?We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.What are Best Buy Potomac Yard stores’ holiday hours?To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Potomac Yard Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.

Recent Reviews

4.1(2429 reviews)Prateek GDecember 30, 20251 out of 5SCAM ALERT: Sold a fake display prop & Manager refused to fix it I purchased a Panasonic Microwave online listed as "Open Box - Good" Best Buy claims these items are inspected and tested by Geek Squad. That is a complete lie. The unit I received was a hollow display dummy. It had no power component/inverter, static display and was clearly a shelf prop. When I brought it to the store to swap it for the working product I already paid for, the Manager refused to help. They demanded I pay the full price difference for a new one. They sold me a fake item, admitted it was missing components, and then tried to charge me more money to fix it. This is textbook "Bait and Switch." I have filed a formal complaint with the FTC. Do not trust the "Open Box" stickers at this location—they are falsifying inspections.Guillaume GDecember 19, 20252 out of 5Disappointed with the Greek club that I paid 175 warranty on a new 700 computer not ready to be repaired. It's Christmas with no updates.Response from Best BuyDecember 19, 2025Good Evening, Guillaume, We absolutely understand how you are feeling after an unexpected delay on your computer's repair through Geek Squad. We would be happy to review this repair and see what we can do to assist you. Please feel free to send us a private message on social media, so we can help. - Facebook (https://bby.me/dov6kp) - Twitter/X (https://bby.me/e36eup) - Instagram (https://bby.me/mtvefe)Marchelle HDecember 16, 20255 out of 5Great 👍Aaron December 14, 20255 out of 5The door clerk I believe Amad if I’m not mistaken is a kind and attentive person. He helped me pick out what I was looking for and took time to explain the product. Would like to thank him for the help!!

About Best Buy Potomac Yard

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