Best Buy St Cloud In Saint Cloud, Minnesota
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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.How do I check my order status?Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.I bought a gift that requires service/installation. When can I expect that to be scheduled?We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.What are Best Buy St Cloud stores’ holiday hours?To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.Recent Reviews
3.9(2755 reviews)R HDecember 31, 20251 out of 5Just drove an hour and a half for a scheduled install and my parts are at a different store. They wouldn’t price match what I purchased at in the cities (where my parts are at), I now have spent more money on gas and my TIME and they (Best buy) lost any future business!! Ultimately, I will be returning my parts in Eagan store for a full refund and go to a garage and have them install and purchase from another location that do not treat there customers who spend money and time with their store. The “general manager” stated he has zero control over any reduction on prices and told me I was wrong for thinking he could. Thanks for wasting my time on a not so great day to drive an hour and a half for an appointment! Now I’m driving to Eagan so 2 hours back and returning that! Made it to Eagan to learn this “general manager” canceled my order and now I can’t even get the price and take it with me!! The Eagan supervisor tried to get me the original price. I won’t ever EVER purchase here again!Response from Best BuyDecember 31, 2025Hello, Thanks for reaching out. We can understand driving so far for your installation, only to find that the parts that were needed were elsewhere, wouldn't be a welcome situation. We'd be happy to look into this further with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/4fzezs), Twitter/X (https://bby.me/l0xarl), or Instagram (https://bby.me/zyhlqt), and refer to your "Google review #98483" in your message. Noah ADecember 14, 20252 out of 5Walked in and a few employees were talking together, didn't greet or ask if I needed anything. A while ago they phased out almost all physical media, which was a big reason I would go there. Unless I find something on sale online to pick up in-store I don't think I'll be going back any time soon, it's just easier to order things online, than to drive to the store and wait for the employees to try and be helpful.Deb KDecember 07, 20254 out of 5Got what we came for but the knowledgeable staff leaves a lot to be desired.Peter LDecember 07, 20251 out of 5I stopped in to purchase a high-ticket item and asked someone at the counter to send assistance to the department. She was great and even followed up 20 minutes later — but when I walked over, still no one had arrived. She told me no one was responding to her message, which is unbelievable for a store that advertises customer service. She then directed me to an assistant manager, who wouldn’t even walk over to open the case so I could buy what I needed. Instead, he told me they were “busy” and that I’d need to wait in line like everyone else — which I had zero issue doing. But when the person is standing right there, sees the situation, and still refuses to help, that’s not customer service… that’s poor leadership and a bad attitude. Best Buy used to have knowledgeable, helpful salespeople on the floor. Now the model feels like a joke. No service, no expertise, and no urgency for customers.Response from Best BuyDecember 07, 2025Hey, Let's discuss this interaction. Please feel free to reach out on social media link, mention review #83330. Provide more details when reaching out. Facebook (https://bby.me/7ab10w) Twitter/X (https://bby.me/rhzhya) Instagram (https://bby.me/ja7g66)About Best Buy St Cloud
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