Can I Cancel My Purchase? - StockX Help

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Can I cancel my purchase?

Confirmed purchases typically arrive within 5-12 business days. Although generally orders cannot be altered after being confirmed, if you find yourself needing to change your order after purchasing, we’re here to help with some options available to you as a Buyer.Keep in mind, these options are only available for orders purchased using a StockX account. However, if you completed your purchase using Guest Checkout, your order may still be eligible for our Buyer Promise. For more information, check out our FAQ: What is the StockX Buyer Promise?No Fee ResaleWith No Fee Resale, you can easily resell your recently purchased item after receiving it, and StockX will waive the fees within 90 days of delivery. This means there are no transaction, processing, or shipping fees compared to traditional selling. For more information on this process and its benefits, please visit our FAQ What is No Fee Resale?Right of Withdrawal (EU & UK Residents)The right of withdrawal for EU/UK consumers grants Buyers within those countries the right to cancel a purchase from your StockX account before it ships, or within 14 days of receiving it. For more information on starting this process, please visit or FAQ What does the Right of Withdrawal mean for EU/United Kingdom customers?Self ServiceYou can cancel select orders outside the estimated delivery window directly from your StockX account.If your order meets these cancellation criteria, the self-service cancellation option will appear in the "Pending Orders" tab of your account.

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