Can't Connect Your Fire TV Device To Wi-Fi

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Fire TV devices with Wi-Fi 6E support 6-Hz band connections, which prevent the overcrowding of devices on a Wi-Fi network.

When you use a Wi-Fi 6E device, you can get faster speeds, increased bandwidth, and less latency.

To get the best performance from your Wi-Fi 6E device:

Upgrade to a Wi-Fi 6E or higher Wi-Fi Generation capable router. Note: For larger homes, consider mesh routers for whole home coverage.
Configure the router to serve the same network name (SSID) for the 2.4 GHz, 5 GHz, and 6-GHz band.

These changes make your Fire TV device automatically connect to the best performing band available, based on signal strength from the Wi-Fi router.

For more help, try our Amazon Fire TV forum.

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