Cancel A Return - Amazon Customer Service

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Returns and Refunds › Returns › Cancel a Return

If you need to change a return request, or you no longer want to return the item, you can cancel your return.

To cancel a return:

1. Go to Your Returns.
2. Find the requested return and choose Return and Refund Status next to the return authorization for the return you want to cancel.
3. Select Manage this Return.
4. To cancel the return, select Cancel this return.

You'll have the option to create a new return after you've canceled the existing return.

If you requested a pickup for your return and want to cancel, you can ignore the pickup attempts or contact the carrier to cancel the pickup.

Recommended Help Topics

• Track Your Return
• Cancel Items and Orders
• Cancel an Order
• Return Items You Ordered
• Check Your Refund Status

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