Cancel An Instacart Order - Bob Cut Magazine

With the emergence of the COVID 19 which brought about lockdown in almost every country across the globe, Instacart became the number one go-to shopper for grocery shopping and delivery service. Instacart services are available in the United States and in Canada. Know more about Cancel An Instacart Order

Instacart allows people to shop without having to actually go to any physical store. With the use of Instacart, a personal shopper would help you purchase all your products and have them delivered to your doorstep. It is that easy and has helped a lot of people reduce the stress of going to the grocery store.

However, if you want to cancel an order, probably because you have ordered the wrong product, or suddenly had a change of heart, there are easy steps to follow in cancelling your Instacart order.

How to cancel an Order on Instacart

You can cancel an order in Instacart using either the Instacart official website or using their mobile application.

• Cancelling on Website

• Visit the official Instacart website
• Log in to your account
• Click on the horizontal lines at the top left corner of the page that will bring out the menu.
• Select the link to ‘your orders’
• Click on ‘view order details’ when the order page comes up
• Click on ‘manage order’
• Select the link to ‘cancel your order’

• Cancelling on Mobile app

• Open the Instacart app on your phone
• At the top left corner of the page, select the option to view your orders
• Scroll down and click on the order that you wish to cancel
• Click on ‘manage order’
• Select the ‘cancel your order’ option

Note: You will not be charged for this cancellation as long as you cancel the order before the shopping has begun.

Cancelling an Order after shopping has begun

The best time to cancel an order is before the shopping process has begun. However, you can still have your orders cancelled even after it has been shopped.

Rather than trying to cancel on the website or through the mobile app, you can call their customer care line at 1.888.246.7822 or reach out to them through a live chat function. You will be connected to a customer care representative, but a cancellation fee of $15 will be deducted for a late cancellation.

Problems you might face when trying to cancel an order in Instacart

If you are trying to cancel an order and you don’t see the ‘cancel your order’ option either on the website or on the mobile app, that means your order has already been assigned to a shopper and the shopping has already began.

You will have to contact Instacart customer service to have your order cancelled and will be charged a cancellation fee.

Instacart Refund Policy

If you are wondering if you would get a refund after cancelling an order, the answer is Yes. Instacart will refund you fully.

Instacart has a very friendly return policy. However, if you are cancelling after the shopping has already commenced, you will still be refunded but a cancellation fee of $15 will be deducted from your refund.

Once your products have been delivered to you, you cannot get a refund. Although, if there are issues with the products delivered, you can reach out to the company’s help center to get a partial refund.

In conclusion, if you are thinking about cancelling your Instacart order, you just have to follow the easy steps either on the website or on your mobile app. Your order will be cancelled, and a refund will be made.

Remember, a $15 cancellation fee will be deducted from your refund when you do a late cancellation.

Frequently Asked Questions

Question 1: How long do I have to wait for my Instacart refund take after I cancel an order?

Answer: An Instacart refund sometimes take up to 5 to 10 business days. However, there are some cases of instant refund.

Question 2: Can I cancel an order that is already in progress?

Answer: Yes. You can cancel an order that has already been shopped. You will however, be charged a $15 late cancellation fee

Question 3: How can I cancel an Instacart order?

Answer: You can cancel your order on Instacart either through their website or on the mobile app. You just have to follow simple steps to cancelling your order and your order will be cancelled free of charge.

Question 4: Does Instacart charge you for cancelling an order?

Answer: No. The whole cancellation process is free of charge. Once your order is cancelled before the shoppers begin shopping, you will be refunded your money in full. However, if you cancel your order after the shopping has begun, you will be charged a $15 late cancellation fee, but you will still get your refund, short of the $15 fee.

Cancel An Instacart Order