Cancel Items And Orders - Amazon Customer Service

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Cancellation Confirmation

After submitting the cancellation, we'll send a confirmation message to the email address on your account. For a history of your cancelled orders, visit Your Orders under Canceled Orders.

Orders That Can't be Canceled

  • If your order is shipped directly from Amazon and can't be changed, refuse or return the package using our Online Returns Center.
  • If your order is shipped directly from a third-party seller and can't be changed, contact the seller. For more information on contacting the seller, go to Contact Third-Party Sellers.

You May Be Interested In…

  • Checking the Status of Your Order
  • Late Deliveries
  • Undeliverable Orders
  • Checking the Status of Your Refund
  • Canceling Your Amazon Prime Membership

Tag » How To Refuse Delivery Amazon