Check My Ticket | Australia's Official Lotteries | The Lott

It looks like you’re visiting us from outside of Australia

As the official home of Australia’s Lotteries we’re unable to offer our services outside of our approved locations.What can I do?I’m located in an approved location. Why am I being blocked and how can I fix this?

Our location software recognises Internet Protocol addresses (IP addresses) that are used by Internet Service Providers based in Australia and our approved locations. If your ISP has not registered your IP address as being situated in Australia or an approved location, we’ve assumed you’re outside this region.

We recommend contacting your ISP and ask them to update the registration of your IP address (it may take a few weeks for the changes to take effect). If you or another member of your household is using a Virtual Private Network (VPN) this may also be causing issues with you accessing our website.How can I make changes to my account when I’m outside of Australia?For any account management queries or if you require funds from your account whilst you’re outside of Australia or an approved location, please contact our customer support team on +61 7 3877 1000 who will be happy to help out.Can I be entered into draws while I’m abroad?

You cannot buy entries into our games whilst you’re abroad, however if you’re travelling for a short period of time you can choose to purchase an advance or multi-week entry, or create a subscription which will automatically purchase entries for you for a specific period of time or at a chosen jackpot level before you leave Australia or another approved location.

You will be able to access your account once you’re back. Don’t forget we will also email you if you ever have a win with your prizes paid back into your membership account.Gamble Responsibly. gamblinghelponline.org.au