Churning - .au

Skip to main content Glossary churning

Page reading time: 1 minute

On this page

The process of moving a customer from one financial product to another in order for an adviser or broker to earn a fee. This practice usually has little or no benefit to the customer.

Do you find this page useful? Yes No Why? It had the information I was looking for The page makes sense The information is balanced and unbiased The information gave me a sense of what to do next Submit Any other feedback Why not? It didn't have the information I was looking for The page was confusing The information overwhelmed me There wasn't enough information for me to take action Submit Any other feedback Your feedback Your feedback relates to: Please select... Webpage Content Calculator or tool Complaint or scam Loans, money and personal finance advice Other feedback/suggestion You would like to: Please select... Report an Error Comment on a Webpage Your issue is: Please select... You don't understand the calculator result You believe the calculator is incorrect The calculator/tool does not work (eg technical issue) You want to provide general feedback/suggestions

• Calculator disclaimers and assumptions can be found under each calculator. Refer to these for more detailed information about how a specific calculator works.

• Calculator frequently asked questions can be found under most calculators. Refer to these for more information.

The links below provide more information on complaints and reporting scams:

• Complain about a financial product or service
• Report a scam
• Report misconduct to ASIC

We don't lend money, arrange loans or provide personal financial advice.

If you are experiencing difficulties with money, the following pages can help:

• Urgent help with money
• No or low interest loans
• Problems paying your bills or fines
• Problems paying your mortgage
• Find a financial counsellor

Summary of your feedback: Your comments: The page/calculator/app you are referring to (eg. cut/paste URL): Cancel Send feedback search