Close My Account | Robinhood

Deactivate my account

You can deactivate your Robinhood joint and individual investing accounts in the app or on web classic.

Alternatively, you can transfer your individual, joint investing or IRA account to an outside brokerage company.

After you deactivate or transfer your account, you can continue to view your account records.

If you deactivate a managed account or a joint account, you can't reactivate it. All other accounts can be reactivated. Coming back to Robinhood has details.

To deactivate a self-directed taxable, individual investing account:

1. Close all your positions and confirm you:

• Have no pending deposits
• Have no upcoming dividends, cash sweep payments, or Stock Lending payments (must wait until these are paid before you can close your account)
• Are no longer enrolled in the Stock Lending or Brokerage cash sweep programs
• Have no skipped or outstanding round-up orders

2. Select Account (person icon) → in the app, Menu (3 bars)
3. Select Settings
4. Select Deactivate Account
5. Select the account you’d like to close
6. Follow the on-screen instructions to close out anything outstanding
7. Confirm you have a $0 balance, and then confirm the deactivation request

You can deactivate one or more of your individual investing accounts by following the steps in this section. However, you won’t be able to reactivate any additional, self-directed individual accounts after you deactivate them. You can only reactivate your first or primary investing account. Also if you deactivate your first or primary investing account, you’ll lose IPO Access and can’t trade futures or crypto.

If you deactivate an individual account while you’re a co-owner on an active joint investing account, you may lose access to features in your joint account, such as Robinhood Gold, Stock lending, linking new bank accounts or debit cards, or Brokerage cash sweep program features.

If you want to deactivate your joint investing account:

1. Confirm you have:

• No open positions
• No pending deposits
• No upcoming dividends, cash sweep payments, or Stock Lending payments (must wait until these are paid before you can close your account)
• Not enrolled in the Stock Lending program

2. Select Account (person icon) → in the app, Menu (3 bars)
3. Select Settings
4. Select Deactivate Account
5. Select the account you’d like to close
6. In the Text box (optional) share any information you want us to know, such as feedback on why you're closing your account
7. Select Send to create a support ticket
8. You’ll receive an email from us within 5-7 days to confirm your account closure or if necessary, further steps to do.

Joint accounts can’t be reactivated, and you won’t be eligible to open a new joint account after you deactivate it.

If you want to deactivate your Robinhood IRA:

1. Confirm you have:

• No open positions
• No pending deposits
• No upcoming dividends, cash sweep payments, or Stock Lending payments (must wait until these are paid before you can close your account)
• Not enrolled in or have Stock Lending disabled

2. Close all your positions and withdraw your outstanding balance*
3. Confirm you have a $0 account balance
4. Select Account (person icon) → in app, select Menu (3 bars) or on the web, select Settings

Select Deactivate Your Account Choose the IRA account (Traditional or Roth) you want to close Follow the on-screen instructions Select Deactivate Account to complete the process

*Unless you intend to take a reportable distribution from your IRA, be sure to transfer the assets directly to another custodian to avoid possible taxes and penalties.

Before closing a managed account, keep in mind that you can’t reactivate or recreate the same managed account type that you close. However, you can open a new managed account of a different type (e.g., Roth or Traditional).

If you want to close your account managed by Robinhood Strategies, refer to Managed account closure for details.

Instead of closing your account positions, you can request to transfer your Robinhood IRA (ACATS transfer only), individual investing, Robinhood Strategies managed investing, and/or joint investing accounts to another brokerage company:

1. Choose where you’d like to transfer your account
2. Submit a request to your new brokerage to have your assets transferred out of Robinhood. If you transfer all of your assets out, we’ll automatically close your Robinhood account for you.

If you need help, contact us.

After your Robinhood account is deactivated, you’ll still be able to retrieve your historical account statements, tax documents, and trade confirmations in the app. Keep in mind, downloading the Robinhood app again won’t reactivate your account.

Regulations require us to preserve certain books and records. We take the security of all collected data extremely seriously, and we don’t intend to use this data for anything beyond the fulfillment of our regulatory requirements.

Deactivating your account doesn’t result in any data deletion. Making a request to delete data won’t delete or deactivate your account.

You may separately request that we delete the data we aren’t required to retain, including marketing interactions and data associated with other users. To make a data deletion request:

1. Select Account (person icon) → in app, select Menu (3 bars) or on the web, select Settings
2. Select Security and privacy → Manage your data
3. Select Request data deletion → Delete non-essential data

We’ll notify you by email once your request is complete and your data has been deleted. Review Updating your notification settings to manage your notifications.

We retain personal information that is necessary for us to fulfill our legal obligations and that isn't otherwise subject to deletion under applicable law.