Cloud Versions Of Games - FAQ - Nintendo Support

How is a cloud version of a game different from a downloadable game on Nintendo eShop?

A cloud version of a game uses streaming technology to play the game from a server. The cloud version requires a stable connection to high-speed internet to play.

Because the game is streamed from a server, the full software is not downloaded to your Nintendo Switch 2 or Nintendo Switch console. A small download is required to launch the game.

You have the option to play a brief trial of the game before you choose to purchase full access. Depending on the game, this trial may be available as a separate download from Nintendo eShop or it may be included in the free download required to launch the game. When included in the free download, only the Nintendo Account that has purchased the full access can play the full game. Please review the details of the game on the Nintendo website or on Nintendo eShop for more information on how to try it out and purchase full access.

How long can I try a cloud version of a game before purchase?

Yes, a brief trial of the game is available to be played a limited number of times. We recommend completing the trial to determine if the experience is satisfactory with your internet connection before you decide to purchase full access. It is not possible to reset your number of trials.

Depending on the game, the trial may be available as a separate download from Nintendo eShop or it may be included in the free download required to launch the game. When included in the free download, you can choose to purchase full access after completing the trial in order to continue playing.

Please review the details of the game on the Nintendo website or on Nintendo eShop for more information on how to try it out and purchase full access.

Is a Nintendo Account required to play cloud versions of games?

Yes, in order to purchase the Access Pass for a cloud version of a game, a Nintendo Account is required.

Please note that, when included in the free download, only the Nintendo Account that has purchased the full access can play the full game.

Do I need a Nintendo Switch Online membership to play cloud versions of games?

A Nintendo Switch Online membership is not required to play cloud versions of games. However, as with software available as packaged games or as digital downloads, a Nintendo Switch Online membership may be required to utilize a game’s online features. Please check the details of the game on the Nintendo website or the Nintendo eShop for any online features.

Do I need to be connected to the internet to play cloud versions of games?

Yes, a stable and consistent internet connection is required. If your internet connection becomes unstable, the service will disconnect after a few minutes.

How do I know if my internet speed is sufficient to play cloud versions of games?

Before you purchase full access to the cloud version of a game, you have the option to briefly try the game at no charge to test your streaming connection. If your internet connection does not provide a quality experience for the game, you can choose not to purchase full access.

If you find the experience satisfactory, you can purchase full access from Nintendo eShop or from the free download to continue playing, depending on the game. Please review the details of the game on the Nintendo website or on Nintendo eShop for more information on how to try it out and purchase full access.

Please note that a successful test does not guarantee a consistent stable connection in the future, as it depends on your internet service provider and your network environment at the time you play the game.

How can I improve my connection speed?

Follow our guide on how to improve your network connection and reduce latency.

Do cloud versions of games support the Nintendo Switch Online Save Data Cloud Backup?

Please check the details of the game on the Nintendo website or the Nintendo eShop for any supported Nintendo Switch Online features.

Can I restrict the start-up of this software using Nintendo Switch Parental Controls?

Yes. Nintendo Switch Parental Controls can be used to restrict access to any software on the Nintendo Switch 2 or Nintendo Switch console.

I have an issue or additional questions about a specific cloud version game.

Please contact the publisher of the game for detailed information about the game and additional support.