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The support you need, when you need it most.

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The support you need, when you need it most.

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We want to make it fast and easy for you to get help when you need it. You can use many of our services online or by phone. Select one of the following options to contact us and our friendly staff will be happy to help you.

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Unemployment Insurance

myEDD is the fastest way to apply for unemployment benefits and to get help resetting your password. You can also ask questions about your claim and chat with a live agent.

To start chatting with a live agent, select the blue Help button at the bottom of your UI Online homepage. Agents are available Monday to Friday, 9 a.m. to 2 p.m.

Unemployment Customer Service

Important: If we call you, your caller ID will show “St of CA EDD” or the UI Customer Service number 1-800-300-5616 or 833-978-2511.

Hours: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Note: Monday and Tuesday mornings before 10 a.m. are our busiest call times, so we recommend calling at a different time.

English and Spanish: 1-800-300-5616Armenian: 1-855-528-1518Cantonese: 1-800-547-3506Korean: 1-844-660-0877Mandarin: 1-866-303-0706Tagalog: 1-866-395-1513Vietnamese: 1-800-547-2058All Other Languages: 1-800-300-5616. Interpreter services are available free of charge.

California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator.TTY: 1-800-815-9387

Unemployment Automated Self-Service Line

Get information on how to apply, reopen an existing claim, or view your last payment issued. You can also:

• Certify for benefits using EDD Tele-CertSM.
• Request copies of your 1099G tax information.
• Find your local America’s Job Center of CaliforniaSM.

Hours: 24 hours per day, seven days per week

English: 1-866-333-4606Spanish: 1-866-333-4606

Disability Insurance

For a list of office locations, visit State Disability Insurance Office Locations.

Important: myEDD is the fastest way to apply for benefits and get information about your Disability Insurance (DI) claim. Using myEDD, you can ask confidential questions about your claim and receive a direct response. From your SDI Online home page:

1. Select the Claim ID of your current claim.
2. Select Request Claim Update in the Claim Information section.
3. Choose a Request Type from the dropdown menu and select Next.
4. Add your specific question to your claim.

For more information, visit Disability Insurance.

To contact a DI representative, use the DI Automated Phone Information System:

• English: 1-800-480-3287
• Spanish: 1-866-658-8846
• All other languages: 1-800-480-3287
  • Press 3 for free interpreter services
• California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator
• TTY: 1-800-563-2441

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Paid Family Leave

For a list of office locations, visit State Disability Insurance Office Locations.

myEDD is the fastest way to apply for benefits and get information about your Paid Family Leave (PFL) claim. You can view your PFL claim status, access payment history and upload documents on SDI Online. From your SDI Online home page:

1. Select the link in the Status field for the Claim ID you want to check.
2. On the Claim Summary page under Claim Status, select the link for the information you need.

Important: You can ask a Paid Family Leave (PFL) question by visiting Ask EDD.

1. Select the category Paid Family Leave.
2. Select the sub-category Miscellaneous Inquiry.
3. Select the topic Other (Questions).

For more information, visit Paid Family Leave.

To contact a Paid Family Leave (PFL) representative, use the PFL Automated Phone Information System:

• English: 1-877-238-4373
• Spanish: 1-877-379-3819
• All other languages: 1-877-238-4373
  • Press 3 for free interpreter services
• California Relay Service (711): Provide the PFL number (1-877-238-4373) to the operator
• TTY: 1-800-445-1312

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Benefit Overpayment Services

A benefit overpayment is when you collect unemployment, disability, or Paid Family Leave (PFL) benefits you are not eligible to receive. It is important to repay overpayments to avoid collection and legal action.

Note: You can repay your overpayment by check before receiving the Benefit Overpayment Collection Notice. Review your Notice of Overpayment for instructions.

Important: You cannot repay your overpayment online until you receive a Benefit Overpayment Collection Notice (DE 8344JUDR) with your Claimant ID and Letter ID. We will mail you the Benefit Overpayment Collection Notice 30 days after we mail the Notice of Overpayment or the Notice of Denial of Benefits and Overpayment, or when an appeal is denied.

If you do not enroll in Benefit Overpayment Services, you can make a one-time payment online but remember you will still need Benefit Overpayment Collection Notice (DE 8344JUDR) with your Claimant ID and Letter ID.

Contact the Benefit Overpayment Collection Section at 1-800-676-5737 during normal business hours of 8 a.m. to 5 p.m. (Pacific time). We can help you with:

• Questions about your overpayment.
• Updating your address or phone number.
• Technical issues, including trouble enrolling in myEDD and Benefit Overpayment Services.

Payroll Taxes

Visit Office Locator to find a Tax office near you.

To contact a Payroll Tax representative or to use the Automated Phone Information System:

• Phone: 1-888-745-3886
• California Relay Service (711): Provide the Payroll Tax Assistance number (1-888-745-3886) to the operator
• TTY: 1-800-547-9565

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

For more information and a listing of office locations, visit Contact Payroll Taxes. Visit Office Locator to find an employment tax office near you.

Workforce Services

America’s Job Center of CaliforniaSM

Visit Office Locator to contact an America’s Job Center of California near you. For general workforce services information:

• Phone: 1-916-654-7799
• California Relay Service (711): Provide the Workforce Services number (916-654-7799) to the operator

To find a job, list a job opening, and browse other online employment services, visit CalJOBSSM. For assistance, call CalJOBS at 1-800-758-0398.

Labor Market Information

For labor market information questions, comments, or suggestions:

• Phone: 916-262-2162
• Fax: 916-262-2352
• California Relay Service (711): Provide the Labor Market Information number (916-262-2162) to the operator

Note: We offer labor market consulting services to help workforce partners and employers find, access, and use labor market information and services. View Labor Market Researchers by County (PDF) for a phone and email listing of Labor Market consultants in California.

Small Business Advocate

Small Business/Disabled Veteran Business Enterprise (DVBE) AdvocateEmail: [email protected]Phone: 916-654-7241

Comments, Suggestions, or Complaints

If you have comments, suggestions, or complaints, download and complete the Comments, Suggestions, and/or Complaints Form (DE 8123) in your preferred language. The following documents are PDFs. To complete them, you may need to download and save them on the computer, then open them with the no-cost Adobe Reader.

• DE 8123 – English (PDF)
• DE 8123 – Spanish (PDF)
• DE 8123 – Arabic (PDF)
• DE 8123 – Armenian (PDF)
• DE 8123 – Farsi (PDF)
• DE 8123 – Hindi (PDF)
• DE 8123 – Japanese (PDF)
• DE 8123 – Korean (PDF)
• DE 8123 – Mon-Khmer
• DE 8123 – Punjabi (PDF)
• DE 8123 – Russian (PDF)
• DE 8123 – Tagalog (PDF)
• DE 8123 – Thai (PDF)
• DE 8123 – Traditional Chinese (PDF)
• DE 8123 – Simplified Chinese (PDF)
• DE 8123 – Vietnamese (PDF)

You can also download the following Language Access Complaint posters:

• Language Access Complaint Poster (DE 8122) (PDF)
• Language Access Complaint Poster attachment (DE 8122A) (PDF)

If you think that you have been discriminated, please view the EDD Equal Opportunity Notice.

By Mail

Important: Do not mail applications or claim-related materials to the addresses listed on this page. To avoid delays, mail all forms and requested documents to the address on your form. Visit File an Unemployment Claim or Disability Insurance for information about submitting claim information.

Use the following addresses to contact the EDD by mail.

Benefit Overpayment Collection SectionEmployment Development DepartmentPO Box 826218Sacramento, CA 94230-6218

Disability Insurance or Paid Family LeaveEmployment Development DepartmentPO Box 826880 - DICO, MIC 29Sacramento, CA 94280-0001

FraudEmployment Development DepartmentPO Box 826880, MIC 43Sacramento, CA 94280-0225

Language Access ComplaintsEqual Employment Opportunity OfficePO BOX 826880, MIC 49Sacramento, CA 94280-0001

Labor Market Information DivisionEmployment Development DepartmentPO Box 826880, MIC 57Sacramento, CA 94280-0001

Legal OfficeEmployment Development DepartmentLegal Office800 Capitol Mall, MIC 53Sacramento, CA 95814

Tax Assistance: Employers - General CorrespondenceEmployment Development DepartmentTax Support Division, MIC 93PO Box 826880Sacramento, CA 94280-0001

Unemployment InsuranceEmployment Development DepartmentPO Box 826880 - UISD, MIC 40Sacramento, CA 94280-0001

Important: Do not mail unemployment appeals, applications, or claim-related materials to this address. Follow the instructions on your forms and requests from us. Use the mailing addresses listed there.

Workforce Services BranchEmployment Development DepartmentBranch Support UnitPO Box 826880, MIC 69Sacramento, CA 94280-0001

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