Contact Us Today - Cricket Wireless

Home » What Time Does Cricket Wireless Open » Contact Us Today - Cricket Wireless

Maybe your like

Skip to main content Loading Helpful Content

0%

Show more

This answer was generated using Artificial Intelligence. Please use the source articles provided for a more detailed answer.

Error

Sorry, something went wrong

We had some trouble generating helpful content for you.

Try Again

Ways to contact us

White text message on blue background

Chat with us

Mon – Sat 9am – 11pm; Sun 10am – 11pm ET.

White headset on blue background

1-800-CRICKET (274-2538) or 611 from your Cricket phone.

Mon – Sat 9am – 9pm ET. Call center hours will change to 12pm–9pm on Saturdays starting January 3, 2026.

White building on blue background

Store Locator

Hours Vary

Ways to pay your bill

Quick Pay Manage Your Account Download the myCricket app

Get help with your order

White truck on green background Track My Order White SIM card on green background Activation White arrows in a circle on green background Returns & Exchanges

Looking for more?

View all Support

FAQs

How do I activate my account?

If you ordered Cricket service online at cricketwireless.com, you'll need to activate your service online. Follow these easy activation steps.

What’s my current balance?

Not sure how much you owe? You can view your account online to see the amount due and due date. We can also text your balance to your phone using QuickPay.

Where can I find my IMEI or information on how to activate a new SIM card?

You can check your IMEI by Dialing #06# or find it on your phone’s settings under General and then select About. Ready to activate a new SIM card? Click here to learn how .

What if I can’t pay my bill?

Cricket offers BridgePay, which allows you to split your bill into two separate payments. As long as it's set up within seven (7) days before or after the start of your billing cycle, you'll get 7 additional days to keep your service active and make the second payment.

Tag » What Time Does Cricket Wireless Open