Dairy Queen - Elliott Advocacy

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Dairy Queen is a restaurant chain. It is headquartered in Bloomington, MN.

How to reach a person at Dairy Queen

Main: (952) 830-0200

Customer service: (952) 830-0200

Toll Free: (866) 793-7582

dairyqueen.com

Dairy Queen Responsiveness rating

rating 3/5 The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.

What you need to know about Dairy Queen

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Dairy Queen

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Dairy Queen mailing address

8000 Tower8331 Norman Center Drive Suite 700Bloomington, MN 55437

Dairy Queen social media channels

Facebook

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Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Dairy Queen.

Dairy Queen executive customer service contacts

Primary ContactCarolyn KidderSenior Consumer Relations Manager8000 Tower8331 Norman Center DriveSuite 700Bloomington, MN [email protected]

Secondary ContactDan KroppChief Operations Officer, U.S8000 Tower8331 Norman Center DriveSuite 700Bloomington, MN [email protected]

Chief ExecutiveTroy Bader8000 Tower8331 Norman Center DriveSuite 700Bloomington, MN [email protected]

Frequently asked questions about Dairy Queen

Where is Dairy Queen headquartered?

8000 Tower, Suite 700

8331 Norman Center Drive

Bloomington, MN 55437

Who do you contact if you have a complaint?

Contact the corporate headquarters:

    • You can call the Dairy Queen corporate headquarters and speak to a customer service representative. They can assist you with your concerns. The toll-free number is (866) 793-7582.
    • Alternatively, you can fill out a customer complaint form available at most Dairy Queen locations. This form allows you to provide feedback directly to the company.

How can I contact Dairy Queen customer service?

You can call the Dairy Queen corporate headquarters toll-free at (866) 793-7582.

What are the operating hours for Dairy Queen's customer service?

Monday to Friday,  9 a.m. to 9 p.m; Saturday and Sunday, 10 a.m. to 6 p.m. (all times Eastern).

Who owns Diary Queen?

Diary Queen is owned and operated by Berkshire Hathaway. Other stores associated with Dairy Queen are Orange Julius and Karmelkorn Shoppes.

How to get professional help with your Dairy Queen problem

If you need help with Dairy Queen, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers. If an email address bounces or a phone number is wrong, please report it to us immediately through this form. 128692

This contact was published on October 14, 2015 and updated on November 13, 2024.

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The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If you need help with any problem, please contact us through this form. We’re always here to help.

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Tag » How To File A Complaint With Dairy Queen