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Refining the Definition of the Unbanked (Federal Reserve Paper)
December 12, 2025 A recent paper circulated as part of the Federal Reserve’s Finance and Economics Discussion Series (FEDS) is intended to stimulate... Read More
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- Technology
Expanding Self-Service Options for Direct Express® Cardholders
November 21, 2025 Enhancing Customer Service Through Innovation The Direct Express® program provides federal benefit recipients with a secure, convenient way to receive... Read More
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Honoring our Veterans
November 11, 2025 Every year, we are reminded that a large number of U.S. Military Veterans receive their benefits payments from both the... Read More
- Cardholder Experience
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Direct Express® and Hurricane Season
October 14, 2025 In September 2024, Hurricane Helene, a devastating tropical cyclone, caused widespread catastrophic damage across the Southeastern United States. It was the strongest... Read More
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Digital Wallets, Tokenization and Direct Express®
September 26, 2025 A recent survey by McKinsey & Company found that roughly nine in ten consumers in both the United States and... Read More
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Direct Express® Program Improves Treasury Efficiency and Effectiveness
September 10, 2025 By Marshall Henry, Bureau of the Fiscal Service. In 1975, the U.S. Treasury issued over 700 million paper checks to... Read More
- Financial Mobility
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Lack of Digital Access Contributes Significantly to Unbanked Status
August 27, 2025 A research paper published earlier this year by the Philadelphia Fed explores the factors associated with unbanked status among U.S.... Read More
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Fiscal Data Available from US Treasury (fiscaldata.treasury.gov)
August 7, 2025 Understanding the place that Direct Express® occupies in US government benefits distribution system and the place that the benefits distribution... Read More
- Cardholder Experience
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Understanding the Schedule for Social Security Benefit Payments
June 25, 2025 Every year the Social Security Administration issues a publication laying out the Schedule of Social Security payments for the year. This... Read More
- Cardholder Experience
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Federal Benefits Accessible via Direct Express®
June 19, 2025 The Direct Express® program launched more than 16 years ago when it began electronically issuing benefit payments to Social Security... Read More
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Fraud and Scams in the Era of Instant Payments
June 3, 2025 The financial ecosystem faces a complex balancing act: maintaining the convenience that makes digital payments revolutionary while building safeguards against... Read More
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Modernizing Payments: White House Executive Order (March 25, 2025)
May 13, 2025 A recent White House Executive Order (EO) mandates the transition to electronic payments for all federal disbursements and receipts by... Read More
- Financial Education
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What is Financial Capability?
April 10, 2025 April is Financial Capability Month, originally called Financial Literacy Month. It has been commemorated annually since the U.S. Senate recognized... Read More
- Financial Education
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A Look at the Direct Express Financial Education Center
March 27, 2025 In addition to the safe and cost-effective delivery of benefits, the program also provides cardholders with access to financial education... Read More
- Cardholder Experience
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Meet Cardholder Rosalind [VIDEO]
March 14, 2025 Cardholder Rosalind, from Pennsylvania, discusses her Direct Express® card. SOURCE: Direct Express® Read More![Meet Cardholder Rosalind [VIDEO]](https://directexpress.info/wp-content/uploads/2025/03/Rosalind.jpg)
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Safeguarding Public Funds
March 3, 2025 The U.S. Department of the Treasury recently announced the successful implementation of a data pilot project that has prevented and... Read More
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Cardholder Survey Shows Slight Increase in Feature Awareness
February 26, 2025 Cardholder satisfaction and feedback from cardholders are highly valued by the Direct Express team. As a result, a Direct Express... Read More
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- Research
Nonbank Transaction Accounts Provide Access for Unbanked [STUDY]
January 29, 2025 A study carried out by the Federal Reserve Bank of Kansas City sheds some light on the degree to which... Read More - Home
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Payment Apps and Direct Express®
January 16, 2025 More than three quarters of adults in the U.S. have used a nonbank payment or cash app. Commonly used nonbank... Read More
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FDIC Survey Finds 96 Percent of U.S. Households Were Banked in 2023
December 30, 2024 The latest Federal Deposit Insurance Corporation (FDIC) survey of unbanked and underbanked households showed shows an estimated 4.2% of U.S. households... Read More 
Refining the Definition of the Unbanked (Federal Reserve Paper)
December 12th, 2025|
A recent paper circulated as part of the Federal Reserve’s Finance and Economics Discussion Series (FEDS) is intended to stimulate discussion on the ways individuals without a bank account – “the unbanked” – are classified. [...]
Expanding Self-Service Options for Direct Express® Cardholders
November 21st, 2025|
Enhancing Customer Service Through Innovation The Direct Express® program provides federal benefit recipients with a secure, convenient way to receive their payments electronically—without the need for a traditional bank account. Today, more than 3.5 million [...]
Stories
THESE STORIES FEATURE REAL DIRECT EXPRESS® CARDHOLDERS WHO HAVE GRANTED THEIR PERMISSION FOR THEIR PICTURES, QUOTES AND STORY TO APPEAR ON THIS SITE. THE DIRECT EXPRESS® TEAM NEVER SHARES PERSONAL INFORMATION WITHOUT EXPLICIT PERMISSION OF THE CARDHOLDER.
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Cardholder Story #1 Rosalind, Pennsylvania [VIDEO] Gallery Cardholder Story #1 Rosalind, Pennsylvania [VIDEO]
Case Studies
Cardholder Story #1 Rosalind, Pennsylvania [VIDEO] Gallery Cardholder Story #1 Rosalind, Pennsylvania [VIDEO]
Categories: Case Studies|
“I receive social security and VA Disability. Using my Direct Express® card helps me to budget my money and keep track of it more efficiently” Greater Control & Security
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Cardholder Story #2 Garry, Florida [VIDEO] Gallery Cardholder Story #2 Garry, Florida [VIDEO]
Case Studies
Cardholder Story #2 Garry, Florida [VIDEO] Gallery Cardholder Story #2 Garry, Florida [VIDEO]
Categories: Case Studies|
“I’m a Navy and Vietnam veteran. I’ve received the card for about six years now. The card saves time. It’s more convenient – I don’t carry cash because I’ve gotten used to carrying the Direct Express® card – so I really don’t need [cash]” A Better Budgeting Tool
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Cardholder Story #3 Elizabeth, Florida [VIDEO] Gallery Cardholder Story #3 Elizabeth, Florida [VIDEO]
Case Studies
Cardholder Story #3 Elizabeth, Florida [VIDEO] Gallery Cardholder Story #3 Elizabeth, Florida [VIDEO]
Categories: Case Studies|
“I’m retired and have a disability and a supplemental insurance payment that comes [on the Direct Express® card]. This card helps me a lot. It makes so many times in the month when I don’t have to worry about having cash, or getting cash where it needs to be on time.” Confidence, Comfort & Convenience
Read More| References | Download |
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| Direct Express® Glossary of Terms |  |
| Direct Express® Fact Sheet (2022) | |
| FDIC Unbanked Survey 2017 | |
| US Financial Health Pulse 2019 Trends Report | |
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Sharing information for policymakers, government officials, journalists & others professionally interested in the Direct Express® program #fiscalresponsibility
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Direct Express® card @USDirectExpress · 8 Jul 1942584960075894944 Lost your card? 📲 Keep calm and head to the DX mobile app—you can lock your card, set and manage alerts, or request a replacement card quickly and easily. 🔐
Twitter feed image. Reply on Twitter 1942584960075894944 Retweet on Twitter 1942584960075894944 1 Like on Twitter 1942584960075894944 1 X 1942584960075894944 directexpressinfo @directexpress__ · 26 Nov 1993698714985365868 Using the @USDirectExpress mobile app, cardholders can: - Lock & unlock their card - Order a replacement card - Enroll in alerts To learn more about the program’s self-service features, read our latest blog
Direct Express
Enhancing Customer Service Through Innovation The Direct Express® program provides federal benefit recipients with a se...
directexpress.info
Reply on Twitter 1993698714985365868 Retweet on Twitter 1993698714985365868 0 Like on Twitter 1993698714985365868 0 X 1993698714985365868 directexpressinfo @directexpress__ · 19 Nov 1991081770410778755 How @USDirectExpress helps beneficiaries during weather events #hurricaneseason #electronicpayments
Direct Express
In September 2024, Hurricane Helene, a devastating tropical cyclone, caused widespread catastrophic damage across the Sout...
directexpress.info
Reply on Twitter 1991081770410778755 Retweet on Twitter 1991081770410778755 0 Like on Twitter 1991081770410778755 0 X 1991081770410778755 directexpressinfo @directexpress__ · 19 Nov 1991081278263705979 Honoring our veteran cardholders and all the veteran community. Thank you for your service. #veterans
Direct Express
Every year, we are reminded that a large number of U.S. Military Veterans receive their benefits payments from b...
directexpress.info
Reply on Twitter 1991081278263705979 Retweet on Twitter 1991081278263705979 0 Like on Twitter 1991081278263705979 0 X 1991081278263705979 Load More Page load link Go to TopTag » What Is A Direct Express Card
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Direct Express® Program
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Fact Sheet For Direct Express Cards - Consumers Union
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