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FDIC: Unbanked Households, Prepaid Cards, and the Use of Cash
February 25, 2026 FDIC research completed in 2024 takes a close look at an important but often oversimplified group: unbanked households. Rather than... Read More
- Cardholder Experience
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Cutting Costs, Not Benefits: How Direct Express® is Saving Money for Taxpayers and Recipients Alike
February 11, 2026 For more than a decade, the Direct Express® program has helped modernize the delivery of federal benefit payments, particularly for... Read More
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New Year, New Peace of Mind: Getting Organized with Direct Express®
January 26, 2026 January is National Get Organized Month, a time when many people look for ways to simplify their lives and reduce... Read More
- Financial Education
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Government Financial Capability Resources
January 13, 2026 Alongside the financial capability inherent in possession of a network branded prepaid debit card, Direct Express® looks to build cardholder... Read More
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The Demographics of Direct Express®
December 23, 2025 Focus on California In the second of a series of posts detailing comparative numbers of cardholders by state and region,... Read More
- Financial Mobility
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Refining the Definition of the Unbanked (Federal Reserve Paper)
December 12, 2025 A recent paper circulated as part of the Federal Reserve’s Finance and Economics Discussion Series (FEDS) is intended to stimulate... Read More
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Expanding Self-Service Options for Direct Express® Cardholders
November 21, 2025 Enhancing Customer Service Through Innovation The Direct Express® program provides federal benefit recipients with a secure, convenient way to receive... Read More
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Honoring our Veterans
November 11, 2025 Every year, we are reminded that a large number of U.S. Military Veterans receive their benefits payments from both the... Read More
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Direct Express® and Hurricane Season
October 14, 2025 In September 2024, Hurricane Helene, a devastating tropical cyclone, caused widespread catastrophic damage across the Southeastern United States. It was the strongest... Read More
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Digital Wallets, Tokenization and Direct Express®
September 26, 2025 A recent survey by McKinsey & Company found that roughly nine in ten consumers in both the United States and... Read More
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Direct Express® Program Improves Treasury Efficiency and Effectiveness
September 10, 2025 By Marshall Henry, Bureau of the Fiscal Service. In 1975, the U.S. Treasury issued over 700 million paper checks to... Read More
- Financial Mobility
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Lack of Digital Access Contributes Significantly to Unbanked Status
August 27, 2025 A research paper published earlier this year by the Philadelphia Fed explores the factors associated with unbanked status among U.S.... Read More
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Fiscal Data Available from US Treasury (fiscaldata.treasury.gov)
August 7, 2025 Understanding the place that Direct Express® occupies in US government benefits distribution system and the place that the benefits distribution... Read More
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Understanding the Schedule for Social Security Benefit Payments
June 25, 2025 Every year the Social Security Administration issues a publication laying out the Schedule of Social Security payments for the year. This... Read More
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Federal Benefits Accessible via Direct Express®
June 19, 2025 The Direct Express® program launched more than 16 years ago when it began electronically issuing benefit payments to Social Security... Read More
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Fraud and Scams in the Era of Instant Payments
June 3, 2025 The financial ecosystem faces a complex balancing act: maintaining the convenience that makes digital payments revolutionary while building safeguards against... Read More
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Modernizing Payments: White House Executive Order (March 25, 2025)
May 13, 2025 A recent White House Executive Order (EO) mandates the transition to electronic payments for all federal disbursements and receipts by... Read More
- Financial Education
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What is Financial Capability?
April 10, 2025 April is Financial Capability Month, originally called Financial Literacy Month. It has been commemorated annually since the U.S. Senate recognized... Read More
- Financial Education
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A Look at the Direct Express Financial Education Center
March 27, 2025 In addition to the safe and cost-effective delivery of benefits, the program also provides cardholders with access to financial education... Read More
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Meet Cardholder Rosalind [VIDEO]
March 14, 2025 Cardholder Rosalind, from Pennsylvania, discusses her Direct Express® card. SOURCE: Direct Express® Read More
FDIC: Unbanked Households, Prepaid Cards, and the Use of Cash
February 25th, 2026|
FDIC research completed in 2024 takes a close look at an important but often oversimplified group: unbanked households. Rather than treating the unbanked as one group, the report distinguishes between households that are entirely cash-only [...]
Cutting Costs, Not Benefits: How Direct Express® is Saving Money for Taxpayers and Recipients Alike
February 11th, 2026|
For more than a decade, the Direct Express® program has helped modernize the delivery of federal benefit payments, particularly for recipients without access to traditional banking. As the government continues to phase out paper checks, [...]
Stories
THESE STORIES FEATURE REAL DIRECT EXPRESS® CARDHOLDERS WHO HAVE GRANTED THEIR PERMISSION FOR THEIR PICTURES, QUOTES AND STORY TO APPEAR ON THIS SITE. THE DIRECT EXPRESS® TEAM NEVER SHARES PERSONAL INFORMATION WITHOUT EXPLICIT PERMISSION OF THE CARDHOLDER.
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Cardholder Story #1 Rosalind, Pennsylvania [VIDEO] Gallery Cardholder Story #1 Rosalind, Pennsylvania [VIDEO]
Case Studies
Cardholder Story #1 Rosalind, Pennsylvania [VIDEO]
Categories: Case Studies|
“I receive social security and VA Disability. Using my Direct Express® card helps me to budget my money and keep track of it more efficiently” Greater Control & Security
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Cardholder Story #2 Garry, Florida [VIDEO] Gallery Cardholder Story #2 Garry, Florida [VIDEO]
Case Studies
Cardholder Story #2 Garry, Florida [VIDEO]
Categories: Case Studies|
“I’m a Navy and Vietnam veteran. I’ve received the card for about six years now. The card saves time. It’s more convenient – I don’t carry cash because I’ve gotten used to carrying the Direct Express® card – so I really don’t need [cash]” A Better Budgeting Tool
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Cardholder Story #3 Elizabeth, Florida [VIDEO] Gallery Cardholder Story #3 Elizabeth, Florida [VIDEO]
Case Studies
Cardholder Story #3 Elizabeth, Florida [VIDEO]
Categories: Case Studies|
“I’m retired and have a disability and a supplemental insurance payment that comes [on the Direct Express® card]. This card helps me a lot. It makes so many times in the month when I don’t have to worry about having cash, or getting cash where it needs to be on time.” Confidence, Comfort & Convenience
Read More| References | Download |
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| Direct Express® Glossary of Terms | |
| Direct Express® Fact Sheet (2022) | |
| FDIC Unbanked Survey 2017 | |
| US Financial Health Pulse 2019 Trends Report |
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Sharing information for policymakers, government officials, journalists & others professionally interested in the Direct Express® program #fiscalresponsibility
Report by @FDICgov takes a closer-than-usual look at #unbanked Americans and their use of prepaid cards and cash #directexpress
Direct Express
FDIC research completed in 2024 takes a close look at an important but often oversimplified group: unbanked househ...
directexpress.info
Reply on Twitter 2026662941676708164 Retweet on Twitter 2026662941676708164 0 Like on Twitter 2026662941676708164 0 X 2026662941676708164Cutting Costs, Not Benefits: How @USDirectExpress Saves Money for Taxpayers and Recipients Alike
Direct Express
For more than a decade, the Direct Express® program has helped modernize the delivery of federal benefit payments, ...
directexpress.info
Reply on Twitter 2023439312193568879 Retweet on Twitter 2023439312193568879 0 Like on Twitter 2023439312193568879 0 X 2023439312193568879How @usdirectexpress saves money for taxpayers and beneficiaries alike #financialcapability #fiscalresponsibility
Direct Express
For more than a decade, the Direct Express® program has helped modernize the delivery of federal benefit payments, ...
directexpress.info
Reply on Twitter 2021593346972557746 Retweet on Twitter 2021593346972557746 0 Like on Twitter 2021593346972557746 0 X 2021593346972557746 Retweet on Twitter directexpressinfo Retweeted📢 Don't forget: at the beginning of the month, you may experience extended call wait times. 🕰️ You can access balance information, transaction history, and ATM locators 24/7 on the DX mobile app and at http://directexpress.treasury.gov.
Reply on Twitter 1906754995560542442 Retweet on Twitter 1906754995560542442 1 Like on Twitter 1906754995560542442 2 X 1906754995560542442 Load More Page load link Go to TopTag » What Is A Direct Express Card
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How Do I Sign Up For Direct Deposit - Social Security
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Direct Express - Bureau Of The Fiscal Service
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Direct Express® Prepaid Debit Card
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FAQs - Direct Express®
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Direct Express® - How It Works
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What Is Direct Express? How Does It Compare To A Bank Or Credit ...
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Direct Express® Program
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[PDF] Your Right To Know - DIRECT EXPRESS® PREPAID DEBIT CARD ...
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Direct Express Cards | Iowa Legal Aid
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Direct Express® On The App Store
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Fact Sheet For Direct Express Cards - Consumers Union
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Direct Express®


Cardholder Story #1 Rosalind, Pennsylvania [VIDEO] Gallery
Cardholder Story #2 Garry, Florida [VIDEO] Gallery
Cardholder Story #3 Elizabeth, Florida [VIDEO] Gallery