Disk Not Ejected Properly On Mac | Seagate Support US

Maybe your like

Unwrap FREE shipping. Order by 12/18 for holiday delivery. Shop now | Terms and conditions Your holiday gift inspiration starts here – explore our top picks. Shop now

Seagate Support
KB Articles
Disk Not Ejected Properly on Mac

Disk Not Ejected Properly on Mac

This article provides instructions to prevent random ejection of external drives on Mac.

The message “Disk Not Ejected Properly” usually appears when an external drive is disconnected from the computer without safely ejecting. However, some users have reported issues with drives randomly ejecting themselves after updating the macOS. Most reports indicate that the issue is seen after the computer has gone to sleep. See the prompt below:

There are a few other instances that can cause random ejection of an external drive:

Defective external drive cable
Defective external desktop drive power supply
Defective computer USB or Thunderbolt port
Failing external drive
Issue related to macOS update or the update process

Troubleshoot

Test the external drive using a different cable
Test a different power supply (external desktop drive)
Connect to a different USB or Thunderbolt port on your computer
Diagnose your external drive by running First Aid. Click here for instructions
Reset NVRA or PRAM on your Mac

Methods to avoid Unexpected Ejections

Safely Ejecting When Not Using

The best method to avoid unexpected ejections is safely ejecting the drive when you are done using it. Use one of the methods listed below to eject an external drive:

On the desktop right-click the drive then choose Eject “Drive Name”
On desktop, drag the external drive to the Trash
In Finder, click the Eject button next to the external drive

Preventing computer and drive from sleep

If your drive was working normally and the ejection issue started after upgrading the macOS, the issue may relate to macOS itself. If that’s the case, a method that prevents both computer and external drive from sleeping avoids unexpected ejection. See the steps below:

Changing Mac’s Energy Saver settings on MacBook

Click on the Apple icon then select System Preferences/System Settings
Click on Energy Saver
Click on Power Adapter
Enable “Prevent computer from sleeping automatically when display is off”NOTE: Prevent computer from sleeping when display is off may not be avilable for all versions of macOS
Disable “Put hard disks to sleep when possible”

Note: The workaround will not work if the Mac is operating on battery. The Mac power supply must remain connected and the computer lid must remain open.

MacBook Pro Energy Saver

Changing Mac’s Energy Saver settings on iMac and Mac Mini

Click on the Apple icon then select System Preferences/System Settings
Click on Energy Saver
Enable “Prevent computer from sleeping automatically when display is off” NOTE: Prevent computer from sleeping when display is off may not be avilable for all versions of macOS
Disable “Put hard disks to sleep when possible”

iMac Energy Saver

Mac Mini Energy Saver

Note: Your drive may still eject if you manually put your Mac to sleep even after changing these settings. In this case, it’s best to safely eject your drive before you put the Mac to sleep.

DECARBONIZING DATA REPORT

Data center sustainability in the AI era Seagate Store Shop the Deals Best Sellers What's New Store FAQs Store Return Policy Store Support Where to Buy About Seagate Our Story ESG Trust Center Quality Assurance Support Product Support Seagate Software Downloads LaCie Software Downloads Seagate Product Registration LaCie Product Registration Warranty & Replacements Seagate Systems Contact Us Press Resources Press Room Seagate Stories Blog Seagate Brand Portal Investors Partners Indirect Partners & Resellers Seagate Direct & Suppliers Seagate Technology Alliance Program Jobs Life at Seagate Seagate Culture University Programs