DMM Revision: New “Electronic Service Requested” Endorsement

DMM Revision: New “Electronic Service Requested” Endorsement

Effective September 13, 2007, the Postal Service™ is introducing a new endorsement “Electronic Service Requested” that mailers may place on mailpieces when using either traditional Address Change Service (ACS) or OneCode ACS™.

The endorsements “Address Service Requested” and “Change Service Requested” are the only ancillary service endorsements mailers can currently use with ACS or OneCode ACS. The purpose of the new endorsement is to provide mailers a way to receive more electronic notices of address correction or reasons for nondelivery. The Elec­tronic Service Requested endorsement will provide Postal Service employees the visual recognition to direct an Undeliverable as Addressed mailpiece to a Computerized Forwarding System (CFS) or Postal Automated Redirection System (PARS) site for processing. It enhances visual rec­ognition of ACS mail whether the mailer uses traditional ACS (with the Participant ID and optional keyline) or OneCode ACS with an Intelligent Mail® barcode.

Electronic Service Requested is an endorsement for use on ACS mailpieces only. This endorsement provides visual recognition for Postal Service employees and directs Postal Service software to provide electronic corrections. The mailer’s requested action can only be provided through electronic means via CFS or PARS. Mailers will request the actual service choice they want (Address Ser­vice Requested or Change Service Requested) through data contained in their ACS mailer profile (for traditional ACS users), or in an Intelligent Mail barcode (for OneCode ACS users). Postal Service software in CFS or PARS will access the mailer’s profile and produce the correct han­dling of the mail.

Mailers not enrolled in ACS or using OneCode ACS must continue to use traditional ancillary service endorse­ments on mailpieces, as appropriate.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®)

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500 Additional Mailing Services

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507 Mailer Services 1.0 Treatment of Mail

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1.5 Treatment for Ancillary Services by Class of Mail 1.5.1 First-Class Mail and Priority Mail

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[Revise the last sentence in the introductory text of item 1.5.1f as follows:]

f. ***The only endorsements permitted for use on First-Class Mail and Priority Mail valid ACS pieces are “Address Service Requested,” “Change Service Requested” or “Electronic Service Requested” sub­ject to the following:

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Exhibit 1.5.1Treatment of Undeliverable First-Class Mail and Priority Mail

[Add a new endorsement in Exhibit 1.5.1 between “No endorsement” and “Address Service Requested” as follows:]

MAILER ENDORSEMENT	USPS TREATMENT OF UAA PIECES
* * * * *
“Electronic Service Requested”	In all cases: Mailpiece is directed to a Computerized Forwarding System (CFS) or Postal Automated Redirection System (PARS) site for processing. “Address Service Requested” and “Change Service Requested” handling instructions and options are required to be predefined within the ACS mailer profile data. OneCode ACS mailers are also required to insert this service request through a valid service type code in an Intelligent Mail barcode (IMB). The service type code in the IMB will take precedence over the instructions in the mailer account profile.
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1.5.2 Periodicals

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Exhibit 1.5.2Treatment of Undeliverable Periodicals

[Add a new mailer endorsement in Exhibit 1.5.2 between “No endorsement” and “Address Service Requested” as follows:]

MAILER ENDORSEMENT	USPS TREATMENT OF UAA PIECES
* * * * *
“Electronic Service Requested”	In all cases: Mailpiece is directed to a Computerized Forwarding System (CFS) or Postal Automated Redirection System (PARS) site for processing. Handling instructions and options are required to be predefined within the ACS mailer profile data. OneCode ACS mailers are also required to insert this service request through a valid service type code in an Intelligent Mail barcode (IMB). The service type code in the IMB will take precedence over the instructions in the mailer account profile.
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1.5.3 Standard Mail

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Exhibit 1.5.3aTreatment of Undeliverable Standard Mail

[Add a new mailer endorsement in Exhibit 1.5.3a between “No endorsement” and “Address Service Requested” as follows:]

MAILER ENDORSEMENT	USPS TREATMENT OF UAA PIECES
* * * * *
“Electronic Service Requested”	In all cases: Mailpiece is directed to a Computerized Forwarding System (CFS) or Postal Automated Redirection System (PARS) site for processing. “Address Service Requested” and “Change Service Requested” handling instructions are required to be predefined within the ACS mailer profile data. OneCode ACS mailers are also required to insert this service request through a valid service type code in an Intelligent Mail barcode (IMB). The service type code in the IMB will take precedence over the instructions in the mailer account profile.
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1.5.4Package Services

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Exhibit 1.5.4Treatment of Undeliverable Package Services Mail

[Add a new mailer endorsement in Exhibit 1.5.4 between “No endorsement” and “Address Service Requested” as follows:]

MAILER ENDORSEMENT	USPS TREATMENT OF UAA PIECES
* * * * *
“Electronic Service Requested”	In all cases: Mailpiece is directed to a Computerized Forwarding System (CFS) or Postal Automated Redirection System (PARS) site for processing. “Address Service Requested” and “Change Service Requested” handling instructions are required to be predefined within the ACS mailer profile data. OneCode ACS mailers are also required to insert this service request through a valid service type code in an Intelligent Mail barcode (IMB). The service type code in the IMB will take precedence over the instructions in the mailer account profile.
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We will incorporate this revision into the next printed version of the DMM and into the monthly update of the online DMM available on Postal Explorer® at http://pe.usps.com.

— Mailing Standards,Pricing and Classification, 9-13-07