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How to Reset Astro A50 Headset (Plus What to Do If It Still Won't Work) Download Article Written by Darlene Antonelli, MA
Last Updated: February 24, 2025 Fact Checked
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Hard Resetting Your Headphones
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What if resetting didn't work?
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This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene has been writing and editing tech content at wikiHow since 2019. She previously worked for AppleCare, served as a writing tutor, volunteered in IT at an animal rescue, and taught as an adjunct professor for EN101 and EN102. Darlene has completed Coursera courses on technology, writing, and language. She holds both a BA (2011) and an MA (2012) from Rowan University in Writing, with a focus on workplace communication. With her extensive experience, academic background, and ongoing learning, Darlene has become the go-to grammar expert for her friends and family, as well as a skilled wordsmith for anyone in need. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 191,726 times. Learn more...
Are your Astro A50 headphones not producing any sound? Or did your microphone suddenly stop working? Although these are arguably one of the best gaming headphones that you can buy, there are some technical issues that require you to reset them. Resetting your headphones takes only a few seconds but will also wipe them of any custom settings you may have created. By resetting your headphones, you may fix the issue quickly and easily and save yourself hundreds of dollars that buying a new headset would cost! This wikiHow article teaches you how to hard reset your Astro A50 headphones.
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Section 1 of 2:
Hard Resetting Your Headphones
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1 Make sure your headphones are on. To make sure your headphones are on, you can put them on the Dock and wait for the lights to appear that indicate that your headphones are charging. When you see the lights, your headphones are charged and ready to use, so press the Power button to turn them on.[1]XResearch source
2 Press and hold the Dolby button. You can find this button on the left side of your headphones in the middle of a series of 3 buttons next to a Dolby logo.[2]XResearch source Advertisement
3 Press and hold the Game button. It's on the outside edge of the ear cup.
4 Hold these buttons for at least 15 seconds. If you don't hold them for at least that long, your Astro A50 headset won't reset.[3]XResearch source
Your headphones will reboot automatically once they have been reset.
Advertisement Section 2 of 2:
What if resetting didn't work?
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1 The batteries can be faulty. If your headset doesn't power on, check that your base station is getting adequate power. Move the base station to a different power source, then charge your headphones again.
If the lights on the base station don't light up whenever you're charging your headphones, you may have a power issue or the batteries can be faulty.
2 The mic isn't enabled. You need to make sure the microphone is enabled on your headset and that your Astro A50 is selected as the default input device on your computer.[4]X Trustworthy Source Microsoft SupportTechnical support and product information from Microsoft. Go to source
3 Check that you have updated firmware. If you have outdated firmware, that can be causing an issue. Open the Astro software on your computer or in your gaming console store and update your current firmware.[5]XResearch source
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Written by: Darlene Antonelli, MA wikiHow Technology Writer This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene has been writing and editing tech content at wikiHow since 2019. She previously worked for AppleCare, served as a writing tutor, volunteered in IT at an animal rescue, and taught as an adjunct professor for EN101 and EN102. Darlene has completed Coursera courses on technology, writing, and language. She holds both a BA (2011) and an MA (2012) from Rowan University in Writing, with a focus on workplace communication. With her extensive experience, academic background, and ongoing learning, Darlene has become the go-to grammar expert for her friends and family, as well as a skilled wordsmith for anyone in need. This article has been viewed 191,726 times. How helpful is this? Co-authors: 5Updated: February 24, 2025 Views: 191,726 Categories: Headphones In other languages Indonesian Portuguese Italian Dutch Spanish Japanese
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Written by: Darlene Antonelli, MA wikiHow Technology Writer This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene has been writing and editing tech content at wikiHow since 2019. She previously worked for AppleCare, served as a writing tutor, volunteered in IT at an animal rescue, and taught as an adjunct professor for EN101 and EN102. Darlene has completed Coursera courses on technology, writing, and language. She holds both a BA (2011) and an MA (2012) from Rowan University in Writing, with a focus on workplace communication. With her extensive experience, academic background, and ongoing learning, Darlene has become the go-to grammar expert for her friends and family, as well as a skilled wordsmith for anyone in need. This article has been viewed 191,726 times. How helpful is this? Co-authors: 5 Updated: February 24, 2025 Views: 191,726 Categories: Headphones In other languages Indonesian Portuguese Italian Dutch Spanish Japanese 
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1 Make sure your headphones are on. To make sure your headphones are on, you can put them on the Dock and wait for the lights to appear that indicate that your headphones are charging. When you see the lights, your headphones are charged and ready to use, so press the Power button to turn them on.[1] 
2 Press and hold the Dolby button. You can find this button on the left side of your headphones in the middle of a series of 3 buttons next to a Dolby logo.[2] Advertisement 
3 Press and hold the Game button. It's on the outside edge of the ear cup. 
4 Hold these buttons for at least 15 seconds. If you don't hold them for at least that long, your Astro A50 headset won't reset.[3] 
1 The batteries can be faulty. If your headset doesn't power on, check that your base station is getting adequate power. Move the base station to a different power source, then charge your headphones again. 
2 The mic isn't enabled. You need to make sure the microphone is enabled on your headset and that your Astro A50 is selected as the default input device on your computer.[4] 
3 Check that you have updated firmware. If you have outdated firmware, that can be causing an issue. Open the Astro software on your computer or in your gaming console store and update your current firmware.[5] Advertisement