Enable Editing In Your Document - Microsoft Support

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If you receive or open a document and can't make any changes, it might be Open for viewing only in Protected View. One of the options below can help you:

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Clear Read-Only option

  1. Go to File > Info.

  2. Select Protect document.

  3. Clear Always Open Read-Only.

Word Menu that allows to select/unselect Always Open Read-Only function

Update the document access mode

If you still can't edit, you can try the upper-right corner drop-down.

Select Viewing or Reviewing and switch to Editing.

Word options for Editing, Reviewing or Viewing a document​​​​​​​

Note: If you can't exit Protected View, it's possible that the document author or your system administrator has rules established that prevent editing.

Clear Read-Only option

  1. Go to File > Info.

  2. Clear Always Open View-Only.

Update the document access mode

If you still can't edit, you can try the upper-right corner drop-down.

Select Viewing or Reviewing and switch to Editing.

Word options for Editing, Reviewing or Viewing a document​​​​​​​

Note: If you can't exit Protected View, it's possible that the document author or your system administrator has rules established that prevent editing.

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