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Go back to my question iPhone User profile for user: aslbros aslbros Author User level: Level 1 68 points Facetime Audio Way Too Loud

When on facetime the audio randomly gets extremely loud as if it’s on the highest level of volume. Based on the side bar and the control center, my volume is all the way down it is still so loud. Changing the volume levels doesn’t change the volume at all, it just stays loud. In settings I toggle the “change with volume buttons” feature for ringer and alerts on and off which temporarily returns the volume back to normal, only for it to become severely loud again not even seconds later. I change my mic to different modes and it does nothing. I’m seriously annoyed as facetime is completely unusable at this point. Only happens on speaker mode, not when using airpods.

iPhone 12 mini

Posted on Jan 2, 2022 10:10 PM

Me too (3450) Me too Me too (3450) Me too Reply Question marked as Top-ranking reply User profile for user: iCynderellax3 iCynderellax3 User level: Level 1 14 points

Posted on Jan 21, 2022 7:43 PM

So I’ve been having this issue also, every single FaceTime call I have the more frequent it becomes but I’ve somewhat figured out what the issue is.

If you have tiktok (it’s the only app I’ve notice that does this) but when you receive a notification (even if it’s in app) your audio will randomly glitch out and you won’t be able to change your volume.

The only thing that’s worked that fixes the volume is playing audio (either music or a video) and it will fix itself. (You can do it while you’re in call)

I’m not sure why its causing this issue but I hope it gets fixed. If it’s not tiktok that’s causing it, it’s a notification issue with apple then.

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Question marked as Top-ranking reply User profile for user: iCynderellax3 iCynderellax3 User level: Level 1 14 points

Jan 21, 2022 7:43 PM in response to aslbros

So I’ve been having this issue also, every single FaceTime call I have the more frequent it becomes but I’ve somewhat figured out what the issue is.

If you have tiktok (it’s the only app I’ve notice that does this) but when you receive a notification (even if it’s in app) your audio will randomly glitch out and you won’t be able to change your volume.

The only thing that’s worked that fixes the volume is playing audio (either music or a video) and it will fix itself. (You can do it while you’re in call)

I’m not sure why its causing this issue but I hope it gets fixed. If it’s not tiktok that’s causing it, it’s a notification issue with apple then.

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User profile for user: kafui178 kafui178 User level: Level 1 13 points

Jan 7, 2022 8:10 PM in response to Brian_P7

This has also been happening to me since i got the update, i try different types but nothing happens. It’s usually normal for a while then randomly gets loud and i can’t lower the volume at all. When i hang up and call back it’s fine but it keeps happening.

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User profile for user: aslbros aslbros Author User level: Level 1 68 points

Jan 9, 2022 9:07 AM in response to bovidaee

I restarted my phone and that seemed to fix my problem which is a little strange because it wasn’t the first time I restarted my phone on the same update. It did lead to a different problem though where my audio randomly becomes quiet, not just on facetime.

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User profile for user: 702_ktuv 702_ktuv User level: Level 1 1 points

Apr 6, 2022 11:27 PM in response to aslbros

if you close all your apps that use regular audio, close them all out them mess with the volume and instead of it being the regular volume it should uave a little phone next to it, indicating its now controling the in call volume. then you can put it how you like then open tik tok or whatever you were on back up then you should be able to control your regular volume.

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User profile for user: Scamxszn Scamxszn User level: Level 1 8 points

Mar 29, 2022 9:18 PM in response to aslbros

If you go into a app and play a video turning that video volume all the way down is the only way I’ve seen to turn the FaceTime call down too without having to hang up on the person you’re on the phone with, for me it’s usually someone sleep on the phone so if I hang up it’s just over wit 😂 so just turn a video all the way down and you’re golden.

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User profile for user: Brian_P7 Brian_P7 User level: Community Specialist

Jan 3, 2022 4:22 PM in response to aslbros

Hey there, aslbros.

Welcome to the Apple Support Communities! Thanks for posting about the audio issues you've experienced in FaceTime when using speaker mode. We'd glad to see how we can help out.

If you're using iOS 15, there are a few audio settings within FaceTime that your iPhone 12 mini can take advantage of. When you mentioned testing out microphone modes, did you mean that you've already tried both Voice Isolation and Wide Spectrum modes? We ask as those could either amplify or remove ambient noise around you, which could affect how you hear things. If not, learn more in Change FaceTime audio settings on iPhone.

Did this begin suddenly, or has the volume been very high when using speaker mode for the entirety of your ownership of the iPhone 12 mini? If this is a fairly new issue, have you restarted the iPhone since it began? if not, try that.

Take care.

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User profile for user: jacobubs jacobubs User level: Level 1 0 points

Apr 7, 2022 5:05 PM in response to aslbros

i found that U can fix it for about a minute if you start typing somewhere and then it returns back to really loud but just like type or something if You can’t restart your phone which seems to be the temporary fix

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User profile for user: aslbros aslbros Author User level: Level 1 68 points

Feb 1, 2022 9:42 AM in response to Molly_x21

lately i’ve been trying to clear all app history whenever i’m on facetime. it’s kind of been helping

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User profile for user: bovidaee bovidaee User level: Level 1 19 points

Jan 8, 2022 10:44 PM in response to kafui178

Hey!

I’ve been having the same problem, i’ll be on FaceTime and then randomly the audio goes to max and I cant turn it down, even the control centre volume shows that it’s at the lowest but it sounds like it’s on the max. Have you found a solution other then ending and restarting the call?

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User profile for user: kafui178 kafui178 User level: Level 1 13 points

Jan 9, 2022 12:56 PM in response to bovidaee

I haven't. Once it just randomly went back to normal but I can't remember what button I pressed if I pressed anything.

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User profile for user: Molly_x21 Molly_x21 User level: Level 1 13 points

Feb 1, 2022 12:16 AM in response to iCynderellax3

Has anyone found a solution to this?

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User profile for user: iCynderellax3 iCynderellax3 User level: Level 1 14 points

Feb 1, 2022 8:25 AM in response to Molly_x21

Just playing audio on top of your call is the only way to temporarily fix it right now, or deleting tiktok. (I haven’t deleted mine but I know people who don’t have tiktok that don’t have the glitch)

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User profile for user: Caleb_Clifton Caleb_Clifton User level: Level 1 8 points

Mar 16, 2022 11:21 PM in response to aslbros

I’ve found that going to settings and adjusting the ringer volume temporarily fixes it, still haven’t found a permanent fix either.

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User profile for user: aslbros aslbros Author User level: Level 1 68 points

Jan 12, 2022 7:30 PM in response to kafui178

Update: my facetime has gone back to becoming extremely loud randomly. Restarting only helped for a couple of days.

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User profile for user: Amxxng Amxxng User level: Level 1 8 points

Feb 7, 2022 12:09 AM in response to aslbros

This has been happening for a while. It happened on my XR and I recently upgraded to a 13; same problem. I tried all the mic tests as well; no help. Def a software issue and I hope they resolve it

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