FAQ | Baby Bottles, Teats, Sterilising & More - Pigeon Australia

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Frequently Asked Questions

• Baby Bottles
• Bottle Teats
• Breastmilk
• Bottle Cleaning and Sterilising
• Go-to Videos
• Instruction Manuals
• Baby Guides & Resources

Baby Bottles

What does PP and PPSU mean?

PP and PPSU refers to the type of plastic the bottle is made from. Select between the two based on budget and anticipated level of usage.

PP stands for polypropylene. Bottles made from PP are light in weight, slightly opaque in colour and intended for low to regular use.

PPSU stands for polyphenylsulfone. It is a premium grade of plastic that is naturally honey toned and quite hard wearing. Intended for higher use.

Do Pigeon bottles come with teats? If so, what size are they?

Yes, all Pigeon bottles are supplied with a teat. Refer to the below tables for the sizes.

SofTouch™ Bottles

Material	Volume	Teat Size
PP	160mL	SS
	240mL	M
	330mL	L
PPSU	160mL	SS
	240mL	M
	330mL	L
Glass	160mL	SS
	240mL	M

 

Flexible™ Bottles

Material	Volume	Teat Size
PP	120mL	S
	240mL	M
Crystal	150mL	S
	250mL	M
PPSU	160mL	S
	240mL	M
Glass	120mL	S
	240mL	M

 

My PP bottle has gone cloudy. Is this normal?

Yes, with use, PP bottles can become cloudy. This does not affect the performance of the bottle, nor does it mean the bottle isn't clean.

Can I recycle my bottles?

Yes, all Pigeon bottles can be recycled as can the collars and hoods.

The teats are made from silicone and cannot be recycled.

How should I sterilise my bottles and teats?

Pigeon bottles and teats can be sterilised via boiling, chemical or steam - microwave or electric.

They should be cleaned thoroughly before being sterilised.

After each use, rinse in warm water and wash with Pigeon Liquid Cleanser. If using a teat brush, take extra care to not accidentally push the brush through the teat opening. Place a finger over the teat opening when cleaning to ensure this doesn’t happen.

Boiling: Place in water. Bring the water to a boil and let boil for 5 minutes. Turn heat off and cool. Take care to ensure the bottle components do not rest against the hot sides of the container.

Chemical and steam: Use sterilisation products made specifically for baby bottles and follow the provided instructions. Chemical sterilisation may cause the printing on the bottle to fade.

UV Sterilisation: UV Sterilisation can be used to sterilise Pigeon plastic and silicone material products. However, do note that UV Sterilisation may subject the products to premature aging, especially if repeatedly sterilised. We recommend you replace the products when they start to discolour and/or turn cloudy.

See our guide on the best baby bottle cleaners.

How often should I change my bottles?

How often you change your bottles depends upon the type of bottles you have and how frequently they are being used.

For example, if you use the same bottle 6 times a day you will need to change it more than if you used 6 different bottles throughout the day.

We generally recommend changing PP bottles every 6 months and PPSU bottles every 12 months.

Glass bottles can last indefinitely.

See our full guide on the best baby bottles.

Are your bottles BPA and BPS free?

Yes, all Pigeon bottles are free of BPA and BPS. They are also free of formaldehyde and phthalate.

Is the T-Ester material safe to use?

Yes, all T-Ester bottles are BPA/BPS free and pass the European standard. Also, the bottles and all other parts have passed the safety test (migration test) after 100 hours of UV sterilisation.

Can all the parts in T-Ester be UV sterilized?

Yes, all of the T-Ester bottle parts (i.e. bottle, nipple, cap and hood) can be sterilised by UV steriliser.

When using UV steriliser with drying function, it is necessary to place the bottle body at least 1 inch (2.54cm) away from the inner wall/ceiling where the air ventilation outlet is. This may avoid any damage or deterioration of the bottle.

However, please look out for the signs of aging – it is recommended to replace the product when it starts to discolour and/or turn cloudy.

What are the suitable sterilisation methods for T-Ester bottles?

You can use any of the methods such as boiling, steam sterilisation, chemical sterilisation and UV sterilisation for T-Ester bottles. When using UV steriliser with drying function, it is necessary to place the bottle body at least 1 inch (2.54cm) away from the inner wall/ceiling where the air ventilation outlet is. This may avoid any damage or deterioration of the bottle.

What is the lifespan of the T-Ester bottle?

[Boiling, steam or chemical sterilization]

We recommend to replace the bottle every 6 – 12 months. If you see any stubborn milk stains, scratches or discolouration on the Nursing Bottle, it is an indication to consider changing to new nursing bottles.

For the silicone nipple, we recommend rotating 2 or more nipples for about 2 months before replacing them (boiling, steam and chemical).

If you see any stubborn milk stains, scratches or discolouration on the Nipple, it is an indication to consider changing to new nursing bottles.

[UV Sterilization]

When using UV sterilizer with drying function, it is necessary to place the bottle body at least 1 inch (2.54cm) away from the inner wall/ceiling where the air ventilation outlet is. This may avoid any damage or deterioration of the bottle.

UV Sterilization may subject the material to premature aging, especially if it is subjected to repeated sterilization. Therefore, we recommend you replace the product when it starts to discolour and/or turns cloudy.

Can I buy replacement hoods and collars for my bottles?

Yes, replacement hoods and collars are available for both the Flexible™ (slim neck) and SofTouch™ (wide neck) bottles.

Go to the Shop tab and navigate to the appropriate page for the product you need.

Bottle Teats

What is the Air Ventilation System (AVS)?

The Pigeon Air Ventilation System (AVS™) is a feature of Pigeon SofTouch™ Peristaltic PLUS teats.

The AVS™ helps to adjust air pressure inside the bottle. It consists of specially designed projections at the base and the top of the teats which allow milk to flow smoothly into the baby’s mouth.

The adjustment of the air pressure inside the bottle minimizes air intake when feeding.

The AVS™ does not need to be covered with milk.

Which teat should I use, Flexible™ (slim neck) or SofTouch™ (wide neck)?

Both Pigeon teat ranges, the Flexible™ (slim neck) and the SofTouch™ (wide neck) are the result of over 60 years of research and development. They allow babies to use their natural feeding motion, the peristaltic movement.

The Flexible™ or slim neck teat is the more traditional shape. Choose this teat when,

• Baby fusses at the teat
• Baby is very small
• Baby is not breast fed

The SofTouch™ or wide neck teat has been designed to mimic the shape of the mother’s breast to avoid nipple confusion. Choose this teat when,

• Combination breast and bottle feeding
• Weaning from breast to bottle
• Baby won’t take other bottle brands

You can read more about both types of bottles on our dedicated Bottles & Teats page.

What teat size should my baby be using?

Use the below table as a guide to teat selection.

Note though, it is only a guide. The cues as to when to change teat size should be taken from your baby.

Consider moving up a size if -

1. A) Your baby is fussing every time they feed. They may be getting frustrated as the flow of milk may not be fast enough or
2. B) The teat is collapsing when your baby is drinking (and it’s not because there is a block). This can happen if your baby is sucking hard to get the milk out and it is not coming fast enough for them. A vacuum gets created, causing the teat to collapse.

SofTouch™ range

Teat Size	Age	Hole Shape
SS	Newborn	Round
S	From 1 month	Round
M	From 3 months	Y Cut
L	From 6 months	Y Cut
LL	From 9 months	Y Cut
LLL	From 15 months	Y Cut

 

Flexible™ range

Nipple Size	Age	Hole Shape
S	Newborn	Round
M	From 4 months	Round
Y	From 6 months	Y Cut
L	From 9 months	Round
LL	From 12 months	Y Cut

 

What is the difference between teats with a round hole and those with a Y or cross cut hole?

The difference between the round hole teats and cross cut or Y teats is essentially the shape of the opening at the tip of the teat.

Round hole teats have a ‘round hole’. If the bottle is held upside down, milk will drip out without any sucking needed. This is perfect for young babies who have little jaw development as they don’t have to work too hard to get their milk.

Cross cut or Y teats have an opening shaped like a ‘Y’. Unlike the round hole teat, milk is only released when the baby sucks on the teat. The Y cut is perfect for babies as they get older and have stronger jaw muscles. With a Y cut, the baby is able to vary the flow of milk themselves. The harder they suck, the larger the cross cut opening.

Cross cut or Y teats can be used across a wide age range due to the opening being able to expand and contract.

How should I sterilise the teats and bottles?

Pigeon teats and bottles can be sterilised via boiling, chemical or steam - microwave or electric.

They should be cleaned thoroughly before being sterilised.

After each use, rinse in warm water and wash with Pigeon Liquid Cleanser. If using a teat brush, take extra care to not accidentally push the brush through the teat opening. Place a finger over the teat opening when cleaning to ensure this doesn’t happen.

Boiling: Place in water. Bring the water to a boil and let boil for 5 minutes. Turn heat off and let cool. Take care to ensure the bottle components do not rest against the hot sides of the container.

Chemical and steam: Use sterilisation products made specifically for baby bottles and follow the provided instructions. Chemical sterilisation may cause the printing on the bottle to fade.

Heat resistance of the teats: 120 degrees C.

UV Sterilisation: UV Sterilisation can be used to sterilise Pigeon plastic and silicone material products. However, do note that UV Sterilisation may subject the products to premature aging, especially if repeatedly sterilised. We recommend you replace the products when they start to discolour and/or turn cloudy.

What should I do when the teat my baby is using is too slow, but the next size up is too fast?

This sometimes happens, but be assured it won’t be a problem for long.

If you move your baby to the next size, but the flow is too fast, try further tightening the rim of the teat. This compresses the air valve which restricts the air flow and so, the flow of milk out of the teat.

Alternatively, slightly loosening the rim on the size that is deemed too slow can increase the flow of milk through the teat.

My baby's teat keeps collapsing. Why?

Teats can collapse for different reasons.

• A block at the opening of the teat or in the air valve on the side of a teat - it is important to check these openings regularly to ensure they are clear. If there is a block, use Pigeon Liquid Cleanser or a mild detergent to carefully wash and remove any build up. Remember, the tip of the nipple is a very thin layer of silicone, so take special care to not damage.
• The teat opening has become too small for the strength of your baby's suck - a vacuum is created that collapses the teat. Move your baby up to the next sized teat.
• If your baby is on thick formula, the teat opening may be too small and it may collapse as the baby sucks hard to get the milk to flow - the next size teat for the baby's age is recommended if this is occurring.
• If a teat has been regularly heated to very high temperatures during sterilisation - the material becomes less durable over time.

Check the temperature when sterilising the products. Please refer to the guide below.

Material	Heat Resistance	Part
Silicone rubber	120 ◦C	Teat

Please note, it is our recommendation that silicone teats be replaced 2 months after first use.

What are the teats made from?

Pigeon teats are made from silicone rubber

How do I know what teat size I have?

The size is embossed on the underside of the base of the teat.

Can I use the slim teats with the wide neck bottles and vice versa?

No, the teats aren’t interchangeable.

Slim neck teats can only be used with slim neck bottles and wide neck teats can only be used with wide neck bottles.

Can the teats be recycled?

No, as the teats are made from silicone, they cannot be recycled at this time.

Please dispose with your normal household refuse.

General Information

The teat opening and ventilation hole can become clogged which can lead to teat collapse. It is important to keep these areas clear.

The tip of the teat is very delicate. When using a teat brush to clean it, gently press the tip with the tip of your finger while washing to prevent the brush from breaking through.

Before using a teat, inspect it well. Pull the teat in all directions to ensure no damage. If there is any sign of damage or weakness, throw the teat away.

Teats may be worn by biting. Special attention is needed for teething children.

Do not leave a teat in direct sunlight or heat, or leave in disinfectant/sterilising solution for longer than recommended. This may weaken the teat.

When not in use, keep in a dry, covered container.

Breastmilk

How long and in what ways can I store my expressed breastmilk?

Breastmilk	Room Temperature	Refrigeration	Freezer
Freshly expressed into a closed container	6-8 hrs (26C or lower). If refrigeration is available, store milk there.	No more than 72 hours. Store in the back where its coldest.	2 weeks in freezer compartment inside refrigerator (-15C)3 months in freezer section of refrigerator with separate door (-18C)6-12 months in deep freeze (-20C*)
Previously frozen – thawed in refrigerator but not warmed	4 hours or less (ie the next feed)	Store in refrigerator 24 hours	Do not refreeze
Thawed outside refrigerator in warm water	For completion of feed	Hold for 4 hours or until next feed	Do not refreeze
Infant has begun feeding	Only for the completion of the feed, then discard	Discard	Discard
*Chest or upright manual defrost deep freezer that is opened infrequently and maintains ideal temperature
Information reproduced from National Health and Medical Research Council 2012, Infant Feeding Guidelines NHMRC, Canberra p59

See our guide on the best breastfeeding accessories.

Bottle Cleaning and Sterilising

Why do I need to sterilise my baby’s bottles?

During the first year of your baby’s life, they are at their most vulnerable to infections.

It is important to sterilise all parts of the feeding equipment prior to each use to protect them.

What do I need to do first?

Before you sterilise, you should clean and rinse the used bottles and teats with a cleaning agent like Pigeon’s Liquid Cleanser.

Check teats carefully and throw out any which are split or cracked. Bacteria can stay in damaged surfaces and potentially survive the cleaning and sterilising process.

How do I sterilise my baby's accessories and equipment?

There are several methods you can use to sterilise your baby’s feeding equipment.

1. Electric - Steam Steriliser or Microwave

2. Boiling

3. Chemical

UV Sterilisation can be used to sterilise Pigeon plastic and silicone material products. However, do note that UV Sterilisation may subject the products to premature aging, especially if repeatedly sterilised. We recommend you replace the products when they start to discolour and/or turn cloudy.

1a. Electric - Steam Electric steam sterilisers are quick and efficient, taking 8 to 12 minutes, plus cooling time. Many steam sterilisers can hold up to six bottles at a time, and have a rack for smaller items such as teats and dummies at the top. Make sure bottles, teats and other equipment are placed with their openings face down.1b. Electric - Microwave Microwave sterilisers allow you to use your microwave to effectively sterilise baby bottles, teats and accessories. As with the electric steam steriliser, bottles and teats should be separated and facing down. Metallic products cannot be placed in a microwave steriliser.2. BoilingTo sterilise using boiling, fill a large pot with water and submerge everything. Make sure there are no trapped air bubbles inside the bottles and teats. Be careful not to crowd the pan as bottles will be damaged if they touch the sides of the pan. Bring the water to a boil and continue to boil for 5 minutes to complete sterilisation. 3. ChemicalFor chemical sterilisation, you will need to use a solution of water and a chemical made specifically for baby bottles, teats and accessories. Follow the directions provided by the manufacturer. Chemical sterilisation may fade the bottle markings over time.

How long should I continue sterilising nursing bottles and nipples?

You should sterilise your baby's feeding equipment for at least the first 12 months of their life.

Babies have little resistance to infection and sterilising helps to protect them.

Should I sterilise nursing bottles and accessories after each use?

Yes.

Breast milk and infant formula are full of rich nutrients, and are ideal breeding grounds for micro organisms.

You should sterilise all feeding equipment after each use for at least the first year of your baby's life.

How do I use Pigeon Liquid Cleanser?

1. Put Pigeon Liquid Cleanser onto a washing brush or sponge

2. Clean the feeding bottles, teats and accessories

3. Rinse in running water

Can I use Pigeon Liquid Cleanser to sterilise?

No, Pigeon Liquid Cleanser is a cleaning agent only. Use it to remove milk stains or dirt that can accumulate on baby bottles, teats, toys and accessories after use.

Sterilisation can only be achieved via electric (steam, microwave), boiling or chemical processes.

Go-to Videos

How To – Assemble and Disassemble MagMag

How To – Assemble and Disassemble Manual Breast Pump

How To – Assemble and Use GoMini Breast Pump

How To – Attach SofTouch Teats

How To – Clean GoMini Milk Valves

How To – Use Milk Saver Pump

How To – Use Nipple Puller

How To – Use Nipple Shield

How To – Use Compact Steam Steriliser

How To – Use Multi-Function Steam Steriliser

Instruction Manuals

• Bottles - Flexible (Slim Neck)
• Bottles - SofTouch (Wide Neck)
• Breast Pump - Electric
• Breast Pump - Go Mini
• Breast Pump - Manual
• Breast Pump - Milk Saver
• Breast Milk Storage Bags
• Steriliser - Microwave
• Steriliser - Steam
• Steriliser - Compact
• Teats - Flexible (Slim Neck)
• Teats - SofTouch (Wide Neck)

About Us

Designed by experts, trusted by mums, recommended by health professionals

Our Research

At Pigeon, we believe every baby deserves the very best start in life. That simple idea has guided us for over 70 years - inspiring our commitment to developing products that make feeding and caring for your baby easier, safer, and more comfortable.

What sets us apart is our deep understanding of babies’ natural behaviours. Backed by decades of research into infant sucking patterns, oral development, and comfort, our innovations are designed to support seamless transitions - from breast to bottle and beyond.We’re more than just a baby brand - we’re here to support families through every stage of the parenting journey.

With a foundation in Japanese precision and a heart full of care, Pigeon is the choice of healthcare professionals and trusted by millions of parents across Australia and around the world.

Together, we’re creating a baby-friendly world - one where science meets care and every family feels confident, supported and where parents feel confident and supported from the very first feed.

70+ Years Research 90% Acceptance Global No. 1 99% Mums Recommend

Trusted by

Our Mission

The “Pigeon Way” is the fundamental ideology based on which all of our global strategies and plans are developed. It’s also the basic criterion for how we feel in our hearts and how we convert those feelings to action.

VisionTo be the baby product manufacturer most trusted by the world’s babies and families.Corporate Philosophy LoveCredo Only love can beget loveMission To bring joy, happiness and inspiration to babies and families around the world by providing them with products and services that embody love.Values

• Integrity• Communication, Consent, Trust• Passion

Our Logo

The Pigeon logocomprises two hearts – those of the mother and her baby. The baby’s tiny heart is embraced by the mother’s large heart, depicting the endless love the mother showers on her baby.PIGEON strives to be an even larger heart, which embraces both mother and baby. This is our vision and hope at PIGEON.

Our 70+ Year History

To meet the needs for quality mother and baby care, Pigeon was founded in 1957 in Japan by Yuichi Nakata whose vision to provide quality, comfort, convenience and affordability in one brand has made Pigeon a market leader today.With a range of products encompassing every need in maternity and baby care, Pigeon is a one-stop shop for new parents and parents-to-be. Headquartered in Japan, PIGEON has subsidiaries in Singapore, Malaysia, India, Thailand, Korea, China, and USA. Singapore is the regional headquarter for ASEAN countries.With no available research data and know-how, Mr Nakata found his own unique methods to study the sucking mechanism of babies using a variety of technologies available at the time.What Yuichi Nakata saw was the unique movements of the tongues of babies when they sucked milk and his extensive research data contributed to the development of artificial teats. Scientifically named “Peristaltic Movements” much later, they formed the basis of all the bottles and nipples made in the Pigeon research centre.For over 5 decades, PIGEON has dedicated research capabilities towards the sucking behaviour of babies. Having established a solid foundation of research, PIGEON is recommended today by many top medical and academic professionals.

Pigeon Baby Australia

Developed by experts and trusted by parents worldwide, Pigeon offers a carefully crafted range of baby bottles, breastfeeding essentials and gentle baby-care products. Backed by over 70 years of research and guided by pediatric professionals, our bottle and teat ranges, including SofTouch™ and Flexible™, support both expressed breastmilk and formula feeding with ease.

To support every feeding journey, we also offer trusted breastfeeding products, along with baby-friendly cleaning and skincare essentials that are dermatologically tested, gentle and designed for daily use.

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