FAQ | Microworkers - Work & Earn Or Offer A Micro Job

I am a Worker...

Can I have more than one account?

No. There is no need to maintain more than one account and it is against Microworkers' Guidelines. If you've lost your login information, you can request to have it sent to your Email address. If you are caught having more than one account, your account(s) will be terminated, your IP address(es) will be banned, your payments will be forfeited and you can no longer participate in Microworkers' program in the future.

Can I Change my name and username?

We do not allow changing name of one's account. Thus it is important to type in your real name and other details upon registration. Name however can only be updated, in case where there is an obvious typo.

Your username can be modified. Just send a support ticket via your account in Microworkers and request for modification of your username.

How do I verify my mobile phone number?

Input your mobile phone number in the “Account” page and we will send you the SMS PIN. The received SMS PIN should be entered in the “Account” page for verification.

If you did not receive the SMS PIN, you may opt to reset your mobile phone number and enter another mobile phone number of yours.

Can I change my email address?

Certainly! Go to the “Account” page and click the “Change” link found in the Email address section and follow the instruction.

Why is my home mailing address not seen in my Account page?

Full address detail is hidden for security purposes. You may however request to reset your address via support ticket so you may enter your correct home mailing address.

I forgot my login password. Can I reset it?

Yes, go to this page and you will be directed on how to reset your password. Please check your Spam folder for our email.

Please also update your Chrome/Firefox browser to the latest version to be able to receive emails from MW.

How do I earn money?

If you wish to look for "microjobs", click on the “Jobs” tab and browse through the hundreds of listed tasks. Each task will display a set of instructions, the time to complete it and the amount you will earn for finishing the job. If you believe you can finish the task, click on "I accept this job" to accept this job, and the page will display a form where you can enter the proof required by the Employer. Otherwise, click on "Not interested in this job" if you do not wish to perform the job. Once you click the "Not interested in this job" link, the job will no longer be available for you.

What is a Success Rate and why do I need to maintain it?

The Microworkers Success Rate ensures Employers that they get quality results from the campaigns they are running. This feature prevents workers from posting spam or fake proofs, and low-quality output of the tasks they perform.

Poorly performed tasks will give you a negative rating and will pull your Success Rate down. To maintain a high Success Rate, make sure to only accept tasks you are capable of completing.

The Temporary Success Rate is the Rating you can find below your Success Rate. It calculates your working ability including Satisfied vs Not-Satisfied tasks + Not-Rated tasks in a period of last 60 days.Please ensure that your Temporary Success Rate is always above 75% to be able to continue performing jobs. Please refer to this page for your Temporary Success Rate along with relevant information on how such can affect your ability to perform tasks.

What is Reputation?

The number of stars in each category reflects your Reputation. The greater the number of your Satisfied tasks, the more stars will be assigned to you (1-5). Workers with most stars will be included in the "Best Workers" group. More information can be read here.

Hire Group Jobs

Hire Group jobs are tasks given to chosen Workers of Employers. Employers might include you in their Hire Group campaigns by referring to your Reputation. The higher reputation you have in a certain category, the better your chances are in getting hired. You will be able to see available Hire Group tasks in the HG jobs tab from the top menu as well as in the Jobs tab having an  icon.

Why are there few available tasks for me?

Availability of jobs will depend on the zone where the Employers chose to run their campaigns. You may continue doing tasks, however, you will only be able to view campaigns that are permitted on your current location and Hire Group campaigns that includes your Worker ID in a specified group.

I have been misrated by my Employer. What should I do?

If you believe you have been misrated for a job that is properly completed, let us know and we will look into the issue. Just open the task details page and click on the "Submit a Complain" link. After reviewing your claims, we will credit your account with the amount due to you. Otherwise, if the Employer gave you a negative rating for an appropriate reason, you will not be credited. Microworkers will maintain a fair approach in dealing with work disputes and will be looking after to what is best for both Employers and Workers.

I am asked to revise a task, how to do this?

Simply click the red revise button and update your revised proof as explained by the Employer then submit. You are given 48 hours to revise the task. If after 48 hours a task is not revised, it will be automatically set to NOK rating.

Where can I view the jobs I have completed?

You may view your completed and submitted jobs by clicking the “Tasks I finished” tab. To check your submitted proof/s, utilize the “Details” link in that page.

What is a Locked Job?

These are the TTV jobs that are locked for you, once you take on the task. When you accepted the job, a position/slot will be locked for you until you finish the task. Unless you decided to skip the task, no other worker can take the slot. Visit this page to know more about it.

Where can I view my earnings and account activity?

If you want to view your account transactions, click on the Account tab from the top menu. The page will display your personal information and account details. To view your earnings, click on the “Transactions (all)” link under the Transactions section (lower left). To view your deposits, click on the “Transactions (Deposits)” link. To view your withdrawal history, click on the Withdraw link from the top menu. All withdrawals with the corresponding Date, Withdrawal method, Status and Amount will be listed in the page.

Your account's current balance is displayed on the top section of your page.

How and when do I get paid?

You need to earn the minimum withdrawal amount to be able to place a withdrawal request. Once you reach the minimum amount of withdrawal, click on the Withdraw tab from the top menu, and then click on the ‘Place a New Withdrawal Request’ link. You can choose from any of the withdrawal methods that suits your preference.

More payment options will be available in the future. Announcements will be made once they are implemented. All payments are made in USD.

Payments to Workers are sent twice a week, every Wednesday and Sunday.

What is KYC Verification?

KYC Verification is a process where we verify your identity. You have to complete this verification if you want to activate your withdrawals.

Once you reach $1.00 earnings from doing tasks, you will be notified to undergo KYC verification. You need to upload your valid ID as well as your Selfie image plus your Selfie with document/ID photo so we can validate your identity. While the verification process is easy and simple, it is important that you follow the instructions on how to submit your ID and Selfie image.

What IDs are accepted for KYC Verification?

The following IDs are accepted for verification process:

• Passport
• Driver’s License
• National ID Card
• Any Government-issued ID Card

Your ID must include your name, picture, as well as your date of birth and are clear enough to read.

I want to withdraw using Transpay, is it available in my country?

Unfortunately, not all countries are eligible for Transpay withdrawal. Please visit this blog to see the list of countries served by Transpay.

I can't fill some fields in the Transpay withdrawal form such as Payment Mode, Currency and Bank details, why?

When placing TransPay withdrawal request, please ensure to input your information sequentially from top to bottom (city, state, country etc.). This way, the system will acknowledge your payment request, releasing all the required fields for you to fill in.

Can I use my earnings to run my own campaign?

You need to have an initial deposit first before you can use the remaining funds in your account for creating a campaign. An initial deposit of $10 is required to be able to start your first campaign.

To make a deposit, please access this page and choose from any of the available deposit options.

How do I change my email notifications?

Please go the “Account” page and click “Configure” under “Email Notifications” section. Select your email preference then click “Submit” button.

What's the best way to stay up-to-date on what's new with Microworkers?

You can join us on Facebook or follow our tweets on Twitter. We also have a Microworkers newsletter with interesting jobs, weekly tips, news and more.

Payments and Fees

Accepting of Jobs is free until you complete your work

For every Satisfied task, a 10% service charge is deducted from your earnings.

I still have questions...

If you couldn't find the answers from our FAQ page, feel free to send an email to