FAQs - Application Of Credit/Debit Cards | DBS Treasures

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FAQs - Application of Credit/Debit Cards

Am I eligible for a debit card?
Am I eligible for a credit card?
What do I need to apply?
How long does it take?
Why was my application turned down?

FAQs - Application of Credit/Debit Cards

Am I eligible for a debit card?You will need to be 16 years old and above with a signature-operated DBS Savings Plus, DBS AutoSave or POSB Passbook Savings Account. To open one of these accounts, click here.

Am I eligible for a credit card?To apply for a credit card, you will need to be at least 21 years old.For Singaporean or Permanent Resident in Singapore, you’ll need a min. income of S$30,000 a year. For selected cards, the income requirements may be higher. You may wish to check the Application Details for the card which you’re interested in.If you’re a foreigner, you’ll need a valid employment pass with a min. income of S$45,000 a year unless otherwise stated.

Why was my application turned down?All applications go through an approval process. For confidentiality reasons, we can’t reveal why your particular application was unsuccessful.However, we may not be able to process your debit card application if your designated DBS savings or current account is not signature-operated, or if your signature differs from our records. In these instances, we will notify you via an sms or letter and advise you to re-apply at the branch or call us back for further verification.

Can I check the status of my application?Yes, Login to Internet Banking. Go to Apply > More Application Services > Select “View Application Status”. Alternatively, you may chat with our Virtual Assistant or Live Chat agents at dbs.com.sg/livechat. Please allow 7 working days for processing. Application not accompanied with required documents or with incomplete information will cause a delay in processing.Click Credit Card or Debit Card to select the card you wish to apply for.

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FAQs - Application Of Credit/Debit Cards | DBS Treasures

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