FAQs | Household Cleaning Products Made For Easy ... - O-Cedar

FAQS Here you’ll find answers to some of our most frequently asked questions.

H2prO Flat Mop System

Can H2prO be used on wood floors?

Yes! The wringer allows you to customize your mositure level to be compatible with all floor types, particularly parket/wooden floors.

Can I wash and reuse my H2prO mop pad?

Yes, the pad can be washed (by hand or in the washing machine) at a maximum of 60 degrees. Do not use fabric softener.

Do I need batteries?

No, H2prO works without batteries.

Can I use other refills from other O-Cedar flat mops?

No, H2prO refills are not compatible with other O-Cedar flat mops and vice versa.

Can I use my H2prO to clean up pet messes?

Yes, the H2prO is safe for pets and a great choice for cleaning up your dog’s muddy paw prints, puppy accidents or anything your curious cat might have knocked over. The absorbent, microfiber pad wipes away dirt and grime, and is washable and reusable – when you’re finished mopping, toss in in the wash and it’s good as new.

Flex & Catch Duster

How do I attach the duster refill to the Flex & Catch handle?

Step 1: Fluff your refill to maximize dust capture. Step 2: Hook the refill onto the handle and tug firmly to ensure the refill is secure. Step 3: Extend the handle and start dusting with confidence 

How often should I replace the duster refill?

The replacement frequency depends on usage, but for optimal performance, we advise replacing the duster refill as necessary, and keeping extras on hand so you are always ready.

Can the O-Cedar Flex & Catch Duster be used on delicate surfaces?

Yes, the O-Cedar Flex & Catch Duster is safe for use on delicate surfaces, providing effective and gentle dust removal without scratching your surface.

What is the composition of the refill, and is it replaceable / disposable?

The clean fibers are composed of 100% polyester fibers, made from recycled material. The refill is indeed replaceable, and we suggest changing the refill as required—particularly when it becomes worn out or excessively soiled. Once done, dispose of the used refill appropriately.

Spin Mops

Is the RinseClean microfiber mop head smaller than the EasyWring Spin Mop?

The red triangle-shaped frame and connector on the refill is smaller than EasyWring, but the actual microfiber mop strings are longer to provide the same great cleaning performance with improved maneuverability to reach into tight spaces.

How do I extend my EasyWring Spin Mop handle?

Please watch our product guide video to learn more about how to use your EasyWring Spin Mop handle.

How do I clean out the RinseClean clean water tank?

Rinse and drain the clean water tank with water after use. Air dry by leaving the blue fill cap and red flow valve open.

Where can I purchase a replacement handle for my EasyWring Spin Mop?

Replacement handles for the EasyWring Spin Mop & Bucket System can be purchased online from Amazon or Walmart.

Where can I get a replacement red triangular base for my EasyWring Spin Mop?

The red triangle base for the EasyWring spin mop can be purchased on Amazon. Click here to purchase.

What is the difference between the O-Cedar EasyWring Spin Mop and the O-Cedar RinseClean spin mop?

If you’re looking for information on the O-Cedar EasyWring vs. RinseClean spin mop, you’ve come to the right place. The O-Cedar EasyWring spin mop is our OG spin mop and the #1 selling spin mop in America. The EasyWring spin mop features a foot-activated pedal for hands-free wringing and controlled water release. The O-Cedar RinseClean spin mop is our innovative 2-bucket spin mop system for the true clean freak! The dual-bucket system completely separates clean and dirty water so you are always mopping with clean. It also features our signature foot pedal for easy wringing. All of our spin mop and bucket systems feature machine washable and reusable mop head replacements – when you’re finished mopping, toss them in the wash, air dry and use them again! We like to pair our spin mops with O-Cedar PACS Hard Floor Cleaner – a powerful, enzyme-based cleaning pod that you toss into your mop bucket. Tough on dirt and gentle on floors, O-Cedar PACS will leave your floors clean and streak-free.To learn more about the difference between the EasyWring and RinseClean mops, click here.

How do I use my O-Cedar spin mop?

It’s easy to use your O-Cedar spin mop and bucket system. Just fill the bucket with water, add cleaning solution if you like, and dunk your mop head into the bucket. To wring out excess moisture, lift the mop head from the bucket and insert into the circular wringer. Holding the handle loosely, pump the foot pedal 5 to 7 times to control the water level of your mop. Mop starting at the furthest point in the room, so you don’t mop yourself into a corner. Use a figure-eight pattern when mopping. When you’re finished mopping, you can toss your mop head into the washing machine, wash, and use again! For more specific information on how to use the EasyWring spin mop system, click here. For more information on how to use the RinseClean spin mop system, click here. *Removes, does not kill, over 99% of E. coli and Staph. aureus from pre-finished hardwood flooring and ceramic tile using tap water, as tested at an independent accredited lab

What cleaning solution should I use with my O-Cedar spin mop?

O-Cedar spin mops, such as our O-Cedar EasyWring spin mop and our O-Cedar RinseClean spin mop can be used with any floor cleaning solution you like – or just water! In fact, all O-Cedar microfiber mop heads remove 99% of bacteria with water alone.* For a more thorough clean, mix 2 teaspoons of your favorite solution with 1.6 gallons or water. Or for an even easier hack – consider O-Cedar PACS Hard Floor Cleaner! These perfectly-portioned cleaning pods are specially designed for O-Cedar buckets and use plant-based enzymes to deliver a powerful clean with no harsh chemicals. Just toss one PAC into your mop bucket, add water, and get mopping! You’ll be floored by the streak-free results. *Removes, does not kill, over 99% of E. coli and Staph. aureus from pre-finished hardwood flooring and ceramic tile using tap water, as tested at an independent accredited lab.

Where can I purchase an O-Cedar mop head replacement?

O-Cedar® mop head replacements are available for purchase at many mass retailers, grocery stores, hardware stores and even some local stores. Check out our Where to Buy page to see the full list of retailers who carry our products. If you have questions about a product you do not see on our website, please call us at 1.800.543.8105 (Tuesday & Thursday, 9 a.m. – 2 p.m. CT)

How does the O-Cedar RinseClean spin mop work?

The O-Cedar RinseClean spin mop uses a patented two-bucket system to separate clean and dirty water. The top compartment holds clean water, while the bottom compartment holds dirty water. To get started, make sure the red tab on the top blue bucket is all the way closed. Next fill the opening in the blue bucket with water (and cleaning solution, if you like). Pull up the red tab to dispense the water into the bucket, and dunk your mop. Keep the tab open while mopping. The bucket auto-refills after each soak! To wring out the excess moisture, move your mop head into the wringer. Holding the handle loosely, use the foot pedal to wring out your mop. The excess water is dispatched into the bottom bucket. To see more, check out this how-to video. To read more about how RinseClean was designed, check out this blog post.

Spray Mops

How much cleaning solution do I need to use in the Promist MAX Microfiber Spray Mop?

The microfiber mop head on the ProMist MAX can be used with your favorite cleaning solution. Just fill the bottle with water and add 2 teaspoons of your solution. We do not recommend using bleach or wax with your ProMist MAX.

Mop Head Replacements

How do I wash my O-Cedar mop head?

To clean your microfiber mop head, machine or hand wash in warm water. Do not use bleach of fabric softener. Lay flat or hang to dry. We recommend replacing your microfiber mop head every 3 months.

How often should I wash my O-Cedar mop head replacement?

We recommend you change your mop head every 3 months. A simple reminder is to change your mop head with the Seasons.

How do I remove my O-Cedar mop head replacement?

Changing your O-Cedar mop head replacement is quick and easy. Please click on the name of your product below to watch a quick product guide video.EasyWring Spin Mop Head ReplacementProMist MAX Spray Mop Head ReplacementMicrofiber Cloth Mop Head ReplacementMicroTwist Mop Head ReplacementHardwood Floor ‘N More Flip Mop Head ReplacementPowerScrub Roller Mop Head Replacement

PACS

What Enzymes are used in O-Cedar PACS Hard Floor Cleaner?

Lipase is the enzyme used.

How many O-Cedar PACS should I use in my mop bucket?

We recommend using one PAC per 1.6 gallons (6 liters) of water, which is the typical volume of most mop buckets.

General

Where can I purchase O-Cedar products?

O-Cedar products are available for purchase at many mass retailers, grocery stores, hardware stores and even some local stores. Check out our Where to Buy page to see the full list of retailers who carry our products. If you have questions about a product you do not see on our website, please call us at 1.800.543.8105 (Tuesday & Thursday, 9 a.m. – 2 p.m. CT)

Which O-Cedar mop is right for me?

Which O-Cedar mop is best for you will depend on your cleaning needs. For an easy-to-use deep cleaning mop, try the O-Cedar EasyWring spin mop. Our best-selling spin mop system comes with a foot-activated pedal for controlled water release. For an ever deeper clean, the O-Cedar RinseClean spin mop features a breakthrough dual-bucket system to completely separate clean and dirty water. This allows you to always mop with clean water! For accidental spills, kid messes and pet messes, the O-Cedar ProMist MAX Microfiber Spray Mop is your quick cleaning bestie. Its dual-sided pad allows you to easily absorb messes with one side and dry with the other. Plus its refillable bottle means it’s always ready to go! For particularly stubborn stains, try the O-Cedar MicroTwist MAX Twist Mop. This extra-large mop head features a special buffering pad for dried on stains. Still not sure what O-Cedar mop to choose? Check out our O-Cedar mop quiz and decide for yourself.

Is there a warranty on O-Cedar Products?

We have a satisfaction guarantee warranty on all of our products. For product related issues, please submit a Product Support Inquiry and a member on our support team will help assist you.

What is microfiber and why is it used in O-Cedar mops?

Microfiber is a highly absorbent material that is excellent at removing tough dirt and grime. O-Cedar microfiber mops are machine-washable.

Do you have any videos that show how to use the O-Cedar mops?

Yes, we know videos are very helpful to learn more about our products so we've created product videos to help you understand how to use our products, along with helpful tip videos to make your life a little easier. You can watch our product videos on the O-Cedar Product Playlist on O-Cedar's Youtube channel. Don't forget to Subscribe and be the first to know when new O-Cedar® videos are added!.

Can I obtain a replacement for part of my O-Cedarproduct that I lost or accidentally threw out?

Some individual parts for O-Cedar products can be obtained directly from us over the phone. Please call us at 1.800.543.8105 (Tues & Thurs, 9 a.m. – 2 p.m. CT).If you are looking to purchase a Genuine O-Cedar telescopic handle for the EasyWring Spin Mop system or RinseClean Spin Mop system, you may find it on Amazon.com and Walmart.com. If you’re looking to purchase a Genuine EasyWring Spin Mop connector/red base, you may find it on Amazon.com and Walmart.com.

Still have questions?

Give us a call 1.800.543.8105!

Tuesday & Thursday 9 a.m. to 2 p.m. CT.

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