HCBS Training | Why People Resist Change - Search Our Work

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• ICI

• The Minnesota Home and Community-Based Services (HCBS) Modules for Person-Centered Organizations
  • Module #1: Overview of the Minnesota Home and Community-Based Services (HCBS) Modules for Person-Centered Organizations
  • Module #2: Using a Team Approach to Build on Person-Centered Practices
  • Module #3: Confirming Readiness
    • Using the Minnesota Team Checklist and HCBS Planning Tool
    • Share the Process with Others
    • Change is Personal
    • Creating Group Ownership
    • Why People Resist Change
    • Assessing Readiness for Change
    • Confirming Readiness Before Moving Forward
    • Creating a Way to Involve Larger Groups of People
    • Using Events to Include a lot of People in Planning
    • Thinking About the Impact of Change
    • Developed By
    • Important Terms
  • Module #4: Assessing Your Organization’s Strengths and Needs
  • Module #5: Creating an Action Plan
  • Module #6: Making Person-Centered Practices a Part of Everyday Work
  • Module #7: Evaluating Person-Centered Practices Over Time
  • Module #8: Problem-Solving When Person-Centered Related Challenges Occur

HCBS Training

Why People Resist Change

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 Sometimes a team may worry that staff or people supported will refuse to adopt a new practice. The term used to describe this is called resistance. If a team is concerned about resistance, cultural or management issues may need to be assessed. It can be helpful to think about why people are not ready to change. There are many different reasons why staff members and people supported may not want to start working on person-centered practices.

Reasons for Resistance

• A lack of trust that ideas will be accepted and used
• People feel they do not have a choice
• Stress or anxiety due to other events
• Conflict between people at work
• Past efforts to make change have failed
• The way the practices are presented do not fit a person’s cultural values or beliefs
• People feel they are being forced to change how they work
• Feeling that someone is judging them in some way
• Feeling that “nothing I do makes a difference”
• Management or supervisory challenges

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