How Can I Cancel My PayPal Subscription? - Jotform

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How to Cancel Your PayPal Subscription to Jotform

Last Update: August 19, 2024

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PayPal allows you to pay your Jotform subscription automatically with their automatic payments feature. If you need to cancel your PayPal subscription to Jotform, you can do it from your PayPal account.

To manually cancel your PayPal subscription

On the next page, go to Payments at the top, then select Manage automatic payments.

Steps to view automatic payments in PayPal

Next, select Jotform on the left and cancel your subscription.

Steps to cancel a PayPal subscription to Jotform

In the confirmation dialog, select Cancel Automatic Payments.

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Comments:

Jay Chamber
October 27, 2025

I need to cancel this account and stop payment on the yearly subscription. This was authorized by someone who does not work here.
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Jennifer Ford
October 25, 2025

My form was shut down. I need to stop the bronze plan I currently pay for. Be refunded for the amount. I didn’t use. It won’t let me log on to that
View Answer
Academia de Chitara
October 20, 2025

Buna ziua, tutorialul facut este pentru versiunea veche. Meniul in acest moment nu mai este asemanator cu cel prezentat in videoclip
View Answer
Nakisha Jenkins
December 3, 2024

I need to cancel my jot form subscription. It’s under a previous users name, who was charged the annual fee. How would I go about doing that?
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Mark Avent
December 1, 2024

Cancel account please
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Live Great Lives
November 20, 2024

Afternoon Please cancel the subscription and refund the unused amount. Thank you.
View Answer
Goettsch
September 18, 2023

I never signed up for this free or otherwise, yet I get emails from my husband without his name, just jotform. I do not understand where this is coming from.
View Answer
Zuleima Evaristo
July 19, 2023

Hi! I deleted my account, will that cancel my subscription as well? If not, would you please cancel my subscription. Thank You!
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Geralda R
March 28, 2023

Hello, My question regards the end of the subscription. What is the procedure to follow in case we wish to stop the subscription provided we are using other means of payment than paypal ? Thanks very much in advance.
Cosby
December 2, 2022

Need to close paypal account...Tablet does not have the same contacts your instructions have. Now what
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Carol Seaman
October 8, 2022

I need to unsubscribe from PayPal. How can I do that?
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nu_sn
August 23, 2022

Hi, dear jotform Team! Hope, your are fine. Today, I have a question to you and I hope you can answer it quickly and easily. As you can see, I am using in the bronze state a billing mode with PayPal. How I can simply change this PayPal modes to a credit card mode without losing any forms. Currently I already paid 190 USD for this year year via PayPal and I want that the next bill should be paid via my new credit card. But when I try to switch the current PayPal mode to credit card mode, I will always redirected to PayPal account. Therefore my question on how to do this. Many kinds regards from here to you. :-)
RICHARDS, MINNIE
August 12, 2022

I AM 80 YEARS OLD AND NOT GOOD ON THE COMPUTER. I WANT TO CANCEL ANY SUBSCRIPTION THAT IS IN MY NAME. I HAVE NEVER REQUESTED AN ACCT AND SOMEONE TRIED TO SCAM ME YESTERDAY FOR $8000.00 WITH THE PALPAY INFORMATION. PLEASE TAKE CARE OF THIS ASAP. THANK YOU
Maarten
July 12, 2022

Hi, started a subscription with Jotform last year, but the webdesigner I hired got seriously ill and now I want to cancel the subscription. The project was never finished, we never got as far as publishing anything. I understand I can get a (partial) refund? Would be much appreciated!
View Answer
Sherry
June 2, 2022

How do I cancel pay pal that I didn’t make or have someone is using my name and email I don’t want to pay any money to stop this account
Michael0311
May 26, 2022

Add to that, PayPal will suspend your account if it's not fully verified or has inconsistent details, you or someone logged into your Paypal account from an unusual location, or there's some fraudulent activity going on in your account. Those are standard checklists they use to keep their platform safe for everyone.
Bob Schumacher
April 17, 2022

However, when I tried to cancel last month I was still billed again this month. : : : : : S I G H : : : : :
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Bob Schumacher
April 17, 2022

This cancellation process was very helpful and easy to follow. Thank you,
David Riethmiller
January 1, 2022

I paid in full, but decided that I do not need this service at this time. Can I get a refund?
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Ivor MacDonald
December 10, 2021

I have cancelled my Paypal payments. Please proceed with a refund. Thank you for your assistance
View Answer
John
November 30, 2021

Many Many Thanks - Weight Off My Mind - and mich appreciated. I also cancelled at paypal as you suggested
ipNX Design Team
November 25, 2021

Please how do I cancel card details without putting another. I really need to cancel the card.
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Nizarabulaila
April 29, 2021

Hi, I would like to cancel my subscription. But I did not use PayPal, So how do I go about cancelling my service?
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manvanstaal
April 29, 2021

paypal account is now disabled
View Answer
John Muhaw
April 3, 2021

I want my subscription canceled