How Do I Edit Or Cancel A One-time Zelle Payment? - U.S. Bank

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Skip to main content KNOWLEDGE BASE How do I edit or cancel a one-time Zelle® payment?

When modifying a Zelle® payment, it needs to be in a pending status. If the option to cancel it isn't available, the payment is processing and cannot be changed.

To edit: Cancel the pending payment and reschedule a new one with the updated information.

To cancel the pending Zelle® payment using digital banking

  1. Select Transfer & Pay, then Send & request money with Zelle®. 
  2. Choose Activity.
  3. Within the "Pending payments" section, locate the payment you'd like to modify.
  4. Choose Cancel payment, then Yes, cancel to confirm.

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