How to Cancel a Nintendo Switch Online Membership or Adjust Auto-Renewal Settings Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model, Nintendo Account
Information about managing your Nintendo Switch Online automatic renewal settings, including:
Canceling a Nintendo Switch Online membership by turning off auto-renewal so that it terminates at the end of the current membership period.
Changing the auto-renewal payment method.
Before you start
You will need at least one of the following:
Your Nintendo Switch 2 or Nintendo Switch console
Computer or smart device
You will also need:
An Internet connection
Information
You can prevent your Nintendo Switch Online membership from automatically renewing at the end of the current membership period by turning off auto-renewal at least 48 hours before the membership is set to expire. Your membership will remain active until the end of its term, and you will not receive any refunds or credits for the remaining time left on your subscription.
You will lose the various benefits of Nintendo Switch Online if you allow your membership to expire. Please keep the following in mind:
Save Data Cloud backup will no longer be available. You can begin a new membership within 180 days to regain access to your save data cloud backups. You can continue to use the save data that is saved to your console's memory.
If you have purchased a family membership, the other members of your family group will also no longer be able to use the service when your membership ends.
If you have purchased any Nintendo Switch Game Vouchers, you must have an active, paid Nintendo Switch Online membership in order to redeem them. However, you will still be able to use your vouchers if you begin any new paid Nintendo Switch Online membership before the voucher expires.
You will still be able to access and use any custom Nintendo Switch Online user icons you have created, even if your membership expires.
If you are having issues with the Nintendo Switch Online service, please contact us for assistance.
What to do
How to cancel auto-renewal on Nintendo Switch 2
Select Nintendo eShop on the HOME Menu.
Select the account that purchased the Nintendo Switch Online membership plan.
Select the picture of your icon in the upper-right corner to access Account Information.
Scroll down and select Cancel Your Subscription by Turning Off Automatic Renewal.
Once auto-renewal is turned off, it cannot be turned on again.
How to cancel auto-renewal on a Nintendo Switch family console
Select Nintendo eShop on the HOME Menu.
Select the account that purchased the Nintendo Switch Online membership plan.
Select the picture of your icon in the upper-right corner to access Account Information.
Highlight Nintendo Switch Online on the left side of the screen.
Select Cancel Your Subscription by Turning Off Automatic Renewal.
Once auto-renewal is turned off, it cannot be turned on again.
How to cancel auto-renewal on the Account Home website
Visit accounts.nintendo.com/portal and sign in to the Nintendo Account that purchased the Nintendo Switch Online membership plan.
Select Subscriptions.
Select Cancel your subscription by turning off auto-renewal in the "Nintendo Switch Online Membership Status" section.
Select Cancel Your Subscription by Turning Off Automatic Renewal to confirm.
Once auto-renewal is turned off, it cannot be turned on again.
How to change auto-renewal payment method on Nintendo Switch 2
Select Nintendo eShop on the HOME Menu.
Select the account that purchased the Nintendo Switch Online membership plan.
Select the picture of your icon in the upper-right corner to access Account Information.
Select Settings from the menu on the left side of the screen.
Select Change in the "Payment Method for Automatic Renewal/Preorders" area.
Choose from Credit Card, PayPal, or Available Funds and follow the on-screen directions.
How to change auto-renewal payment method on Nintendo Switch
Select Nintendo eShop on the HOME Menu.
Select the account that purchased the Nintendo Switch Online membership plan.
Select the picture of your icon in the upper-right corner to access Account Information.
Select Change in the "Automatic Renewal Payment Method" area.
Choose from Credit Card, PayPal, or Available Funds and follow the on-screen directions.
How to change auto-renewal payment method on the Account Home website
Visit accounts.nintendo.com and sign in to the Nintendo Account that purchased the Nintendo Switch Online membership plan.
Select Funds and Payment Methods.
Select Change in the "Payment Method for Pre-Orders and Automatic Renewal" section.
Choose from Credit Card, PayPal, or Available Funds and follow the on-screen directions.
Additional information
When you use a credit card to set up automatic renewal, we may receive updated information from your issuing bank or applicable payment service provider about the credit card. This means we may update the saved credit card's number and expiration date if it is replaced or it has expired. This helps ensure that your subscriptions automatically renew and your purchases complete successfully, even if your credit card information changes.
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