How To Block Someone On Zelle: 5 Steps - WikiHow

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Terms of Use wikiHow is where trusted research and expert knowledge come together. Learn why people trust wikiHow How To Block (& Unblock) Someone on the Zelle App Co-authored by Cory Stillman Reviewed by Luigi Oppido

Last Updated: January 23, 2026 Fact Checked

  • Block Someone on Zelle
    • |
  • Unblock Someone on Zelle
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This article was reviewed by Luigi Oppido and by wikiHow staff writer, Cory Stillman. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 86,240 times.

Zelle can be a convenient way to exchange money with friends and relatives. Unfortunately, scammers are frequent on Zelle and similar mobile payment services, and you may need to block another user as a result. No matter your reason for blocking someone on Zelle, doing so is incredibly easy! This wikiHow article will teach you everything you need to know about blocking someone on Zelle and staying safe while using the app.

Things You Should Know

  • You may only block users on the official Zelle app, and not your banking app.
  • Most banking apps do not allow you to block another Zelle user. Consider contacting your bank's customer service line or deactivating "Pay with Zelle" entirely.
  • Open the "Privacy Settings" within the Zelle app to block another user.
  • Revisit "Privacy Settings" to unblock a user at any time.

Steps

Method 1 Method 1 of 2:

Block Someone on Zelle

  1. Step 1 Open the Zelle app. 1 Open the Zelle app. Note that you can only block other users on the official Zelle app. While many banks (including PNC, Chase, and Bank of America) offer Zelle's services through their own app, they do not allow you to block other users.
    • To use Zelle through the Zelle app and not through your banking app, connect your debit card rather than your bank account when first registering with Zelle.[1]
    • If you are being overwhelmed with unwanted requests from another Zelle user via your banking app, consider contacting your bank's customer service line. You may also opt to deactivate "Pay with Zelle" entirely.
    • Consider blocking another user's phone number entirely if you continue to receive unwanted Zelle requests via your banking app.
  2. Step 2 Open the Settings tab. 2 Open the Settings tab. It is represented by a gear icon along the bottom of your screen. Advertisement
  3. Step 3 Select Privacy Settings and then Block Requests. 3 Select Privacy Settings and then Block Requests. This will open up a display of all previously blocked contacts, as well as the option to block another.
  4. Step 4 Choose the user you want to block. 4 Choose the user you want to block. This user does not need to be in your contacts. They just need to have previously interacted with your account. You may scroll through all recent requests/transactions on your account to find the unwanted user.
    • You may also search for the user you would like to block in the search field atop the page.
  5. Step 5 Hit Confirm. 5 Hit Confirm. You have now blocked this undesired user on Zelle.
    6. Advertisement
Method 2 Method 2 of 2:

Unblock Someone on Zelle

  1. Step 1 Open the Zelle app. 1 Open the Zelle app. To unblock a user on Zelle, simply retrace your steps. Begin by opening the official Zelle app.
  2. Step 2 Go to your Settings menu. 2 Go to your Settings menu. It is represented by a gear icon along the bottom of your screen.
  3. Step 3 Select Privacy Settings and then Block Requests. 3 Select Privacy Settings and then Block Requests. This will open up a display of all previously blocked users.
  4. Step 4 Select the user you would like to unblock. 4 Select the user you would like to unblock. Tap the user you no longer want to block, then tap Unblock.
  5. Step 5 Tap Confirm. 5 Tap Confirm. You have now unblocked the user on Zelle.
    6. Advertisement

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References

  1. ↑ https://www.zellepay.com/faq/how-can-i-use-zelle

About This Article

Luigi Oppido Reviewed by: Luigi Oppido Computer & Tech Specialist This article was reviewed by Luigi Oppido and by wikiHow staff writer, Cory Stillman. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 86,240 times. How helpful is this? Co-authors: 3 Updated: January 23, 2026 Views: 86,240 Categories: Mobile Payment Systems In other languages Spanish Japanese
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Thanks to all authors for creating a page that has been read 86,240 times.

Is this article up to date?

Yes No Advertisement Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. Luigi Oppido Reviewed by: Luigi Oppido Computer & Tech Specialist Click a star to vote Co-authors: 3 Updated: January 23, 2026 Views: 86,240

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