How To Change A PayPal Password: 13 Steps (with Pictures)

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Terms of Use wikiHow is where trusted research and expert knowledge come together. Learn why people trust wikiHow How to Change or Reset Your PayPal Password: Step-by-Step Guide PDF download Download Article Two simple ways to change or reset your PayPal password Co-authored by Hannah Dillon Reviewed by Luigi Oppido

Last Updated: September 29, 2025 Fact Checked

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  • Changing Your Password
    • |
  • Resetting Your Password
    • |
  • Troubleshooting
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  • Video
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  • Q&A
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  • Tips
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This article was reviewed by Luigi Oppido and by wikiHow staff writer, Hannah Dillon. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 257,150 times.

Your PayPal password can be reset from the login page by going to your profile, accessing the security tab, and editing your password. If you cannot access your PayPal account, reset your password at the login screen. You cannot change your account password using PayPal’s mobile app, but you can use the app to request a password reset.

Quick Steps to Update Your PayPal Password

  1. Log into your account on the PayPal website.
  2. Go to Settings.
  3. Click on Security above your name.
  4. Click Update next to "Password."
  5. Confirm your current password.
  6. Enter your new password twice.
  7. Click Change Password.

Steps

Method 1 Method 1 of 3:

Changing Your Password

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  1. Step 1 Log into your... 1 Log into your PayPal account from the PayPal homepage. Currently, you can only change your PayPal password on the website. If you're using the mobile app, you'll have to reset your password instead.
  2. Step 2 Click on Settings to access your profile. 2 Click on Settings to access your profile. This will redirect you to your account information. Advertisement
  3. Step 3 Click on Security. 3 Click on Security. This option is listed above your name.
  4. Step 4 Click Update next to "Password." 4 Click Update next to "Password." PayPal will ask you to confirm your current password and enter your new password twice.
  5. Step 5 Enter your old and new password information. 5 Enter your old and new password information. Enter your current password and your desired new PayPal password into the corresponding fields. You will need to enter your new password a second time to make sure there are no mistakes.
    • PayPal requires that your password be at least 8 characters long and contain a mix of letters and numbers or special characters. Passwords with only letters or only numbers will not be accepted.
    • PayPal recommends that your password include both capital and lower-case letters and at least one non-letter character for greater security.
    • Passwords are case-sensitive.
  6. Step 6 Click Change Password. 6 Click Change Password. Your password is now changed. PayPal will send an email to the address linked to your account confirming the password change.
    • The new password won't be listed in the email for security reasons.
    7. Advertisement
Method 2 Method 2 of 3:

Resetting Your Password

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  1. Step 1 Go to the PayPal website or app. 1 Go to the PayPal website or app. You can reset your password on either the PayPal website or mobile app.
  2. Step 2 Click or tap Forgot password?. 2 Click or tap Forgot password?. This link is below the email and password fields. A popup appears, prompting you for the email associated with your account.
  3. Step 3 Enter the email address or username for your PayPal account. 3 Enter the email address or username for your PayPal account. Any email attached to your account will work here (either your primary or secondary email will do).
    • Click or tap Next when you're ready to move to the next step.
    • If you cannot remember the email you used to create the account, click or tap Forgot your email? under the email field. This will redirect you to another page that will prompt you for up to 3 email addresses you think may be associated with your account that PayPal can check. If PayPal fails to find an associated email, contact PayPal support by phone at 1-402-935-2050.
  4. Step 4 Select a security check method. 4 Select a security check method. You can confirm using the PayPal app, answering your security questions, confirming your credit card number, or by entering a code sent to your phone (via text) or email.
  5. Step 5 Complete the security check. 5 Complete the security check. On the next page, enter either the required information (such as your credit card number or security question answer) or the security code sent to your phone or email.
    • Once you've entered the information, click or tap Continue.
    • Your security code will expire within 5 minutes. If your code expires, you'll need to request a new one.
  6. Step 6 Enter and confirm your new password. 6 Enter and confirm your new password. Press “Update” to complete the password reset. Navigate to the PayPal login screen and enter your email and new password to confirm the changes are successful.[1]
    7. Advertisement
Method 3 Method 3 of 3:

Troubleshooting

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  1. Step 1 Make sure you're entering the right username or email. 1 Make sure you're entering the right username or email. If you're not able to reset your password because PayPal can't find your email or username, make sure you're entering the right one.
    • One way to check if your email has ever been used with PayPal is to open your inbox and search for "PayPal." If PayPal has sent you emails to that address, you should be able to use that email to reset your PayPal password.
    • This method is much more efficient than just guessing, which can lead to you getting locked out of your account.
  2. Step 2 Your account may be restricted due to potential suspicious activity. 2 Your account may be restricted due to potential suspicious activity. If your PayPal account was recently hacked or you've tried to brute force your way into the account unsuccessfully, PayPal may flag your account for suspicious activity.
    • To regain access if your account is flagged for suspicious activity, you'll need to contact PayPal support.
  3. Step 3 Double-check that you entered the correct security information. 3 Double-check that you entered the correct security information. When resetting your password, PayPal will ask for some verification to confirm your identity. If you enter this information incorrectly, you won't be able to reset your password.
    • When entering your phone number, email address, or credit card number (depending on how you choose to verify your identity), make sure you type it correctly before proceeding.
    4. Advertisement

Community Q&A

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  • Question I can't remember my PayPal account password. What can I do? Community Answer Community Answer On the login screen, there is a link to click if you have forgotten your password. Thanks! We're glad this was helpful. Thank you for your feedback. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow Yes No Not Helpful 8 Helpful 7
  • Question How do I reset my PayPal password on my Android phone? Community Answer Community Answer Go to PayPal.com and use the mobile site. The app won't let you update the password, just the pin and fingerprint. Thanks! We're glad this was helpful. Thank you for your feedback. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow Yes No Not Helpful 0 Helpful 2
Ask a Question 200 characters left Include your email address to get a message when this question is answered. Submit Advertisement

Video

Tips

  • Currently, you cannot change your password on the mobile app. You must either log into the website or use the password reset option. Thanks Helpful 1 Not Helpful 2
  • PayPal recommends changing your PayPal password at least once a year. Thanks Helpful 0 Not Helpful 0
Submit a Tip All tip submissions are carefully reviewed before being published Name Please provide your name and last initial Submit Thanks for submitting a tip for review! Advertisement

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References

  1. ↑ https://www.paypal.com/us/cshelp/article/i-forgot-my-password-how-do-i-reset-it-help143

About This Article

Luigi Oppido Reviewed by: Luigi Oppido Computer & Tech Specialist This article was reviewed by Luigi Oppido and by wikiHow staff writer, Hannah Dillon. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 257,150 times. How helpful is this? Co-authors: 21 Updated: September 29, 2025 Views: 257,150 Categories: PayPal In other languages Spanish German Italian Russian Japanese
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Thanks to all authors for creating a page that has been read 257,150 times.

Is this article up to date?

Yes No Advertisement Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. Luigi Oppido Reviewed by: Luigi Oppido Computer & Tech Specialist Click a star to vote Co-authors: 21 Updated: September 29, 2025 Views: 257,150

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