Learn how to change your online ID on PlayStation™Network (PSN®), and what to do if you experience issues with an online ID change.
Before changing your online ID, please check the following information.
Change an online ID
Online ID information
Online ID FAQ
What's an online ID?
Having issues?
How to change your PSN online ID
You can change your online ID as many times as you want. The first time is free. A charge applies for additional changes.
Sign in to Account Management and select Profile from the sidebar.
Select Edit next to your current online ID.
Enter a new online ID and select Check Availability. If your new online ID is available, select Continue.
Choose if you would like to display your old online ID next to your new online ID for 30 days.
Confirm your purchase of your new online ID. After you complete the change process, you’re signed out of all devices.
PS5 console: Change online ID
Go to Settings > Users and Accounts > Account > Profile > Online ID.
Enter a new online ID. If your new online ID is available, select Confirm.
Choose whether you would like to display your old online ID next to your new online ID for 30 days.
Select Order & Pay to confirm your purchase. After you complete the change process, you’re signed out of all devices.
PS4 console: Change online ID
Go to Settings > Account Management > AccountInformation > Profile > Online ID.
Enter a new online ID. If your online ID is available, select Continue.
Choose if you would like to display your old online ID next to your new online ID for 30 days.
Confirm your purchase. After you complete the change process, you’re signed out of all devices.
PlayStation App: Change online ID
Go to the Play menu by pressing the controller icon.
Go to your profile by selecting your profile picture.
Select Edit Profile and enter your password.
Select Edit next to your online ID.
Enter a new online ID and select Check availability. If your new online ID is available, press Continue.
Choose whether you would like to display your old online ID next to your new online ID for 30 days.
Finish the purchase of your new online ID. After you complete the change process, you're signed out of all devices.
PlayStation®3 consoles and PlayStation®Vita systems do not support the online ID change feature.
For help with changing your online ID, please contact us using our Online Assistant.
Before you change your online ID
PlayStation®4 games may experience issues after an online ID change. Check whether your game has been tested on the list of games tested with the online ID change feature.
Games tested with the online ID change feature
If you experience technical issues, you can revert back to your original online ID for free. Reverting should resolve most issues caused by an online ID change.
Revert your online ID
If your new online ID violates our Terms of Service, it will be changed to temp-xxxxxx. You can change it to a new online ID or revert back to your original ID.
Terms of Service Revert online ID
Frequently asked questions
Will it cost me to change my online ID?
The first change is free, but additional changes are applied with a charge. You can change your online ID as many times as you want.
Can my friends recognise me if I change my online ID?
When selecting your new online ID, you have the option to display your previous online ID on your profile for 30 days. You must select this option during the change process.
Can I change the online ID of a child account?
No, online IDs can't be changed for child accounts. Find out the features available for each type of family member in the guide below.
Family accounts on PSN
When eligible, child members can upgrade to an adult account.
Upgrade to adult account Can I show my online ID on other linked services?
Your online ID can be displayed on Discord.
Link Discord account to PSN
What's an online ID?
An online ID is a unique display name used to identify you on PSN. You can check your current online ID by visiting your profile on your console or PlayStation®App.
Depending on your privacy settings, friends and other users can check your online status, activities, and profile by finding you with your online ID.
Your sign-in ID is the email address you use to sign-in to PSN.
Change online status Change privacy settings PSN security settings
Having online ID issues?
If you have any of these scenarios, please contact us using our Online Assistant:
My online ID was changed without my permission
It’s been longer than one week since I changed my online ID, and my new online ID isn’t showing
If you have any issues after changing your online ID, check the guide below for troubleshooting steps.
Issues after changing online ID
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How to change your PSN online ID
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