How To Clear And Restart My Return - TurboTax Support - Intuit

US En United States (English) United States (Spanish) Canada (English) Canada (French)

TURBOTAX
• Expert does your taxes Back

  Expert does your taxes

  An expert does your return, start to finish

  Full Service for personal taxes Full Service for business taxes
• Do it yourself Back

  Do it yourself

  We'll guide you step-by-step

  Do your own personal taxes Do personal taxes with expert help Do business taxes with expert help Do taxes with a CD/download
• Resources Back

  Resources

  Explore tax tools, get tips, and read reviews

  Tax refund calculator Tax bracket calculator W-4 withholding calculator Self-employed expense estimator More calculators Latest tax law changes Active duty/reserve military Product reviews Tax tips TurboTax blog Let an expert do taxes for you Back Let an expert do taxes for you Simple tax situations (W-2 only) Itemized deductions Investors/rental properties Self-employed/gig workers Pricing File your own taxes with expert help Back File your own taxes with expert help Simple tax situations (W-2 only) Itemized deductions Investors/rental properties Self-employed/gig workers Pricing File your own taxes Back File your own taxes Simple tax situations (W-2 only) Itemized deductions Investors/rental properties Self-employed/gig workers Pricing File your own taxes with a CD/Download Back File your own taxes with a CD/Download Home and business Download TurboTax TurboTax Advantage subscription
• Support Back

  Support

  Find answers and manage your return

  Help and community answers Track your refund File an extension Check your e-file status File a prior year's taxes Amend your return Find prior year return FAQ
• Pricing

• Community Back

  Community

  • Discuss your taxes
  • News & Announcements
  • Help Videos
  • Event Calendar
  • Life Event Hubs
  • Champions Program
  • Community Basics
• Topics

Sign up Sign in Sign in to TurboTax Sign up Sign in TurboTax Community

Find answers to your questions

TurboTax

Work on your taxes

• Community
  • Discuss your taxes
  • News & Announcements
  • Help Videos
  • Event Calendar
  • Life Event Hubs
  • Champions Program
  • Community Basics
• Topics

cancel Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for  Search instead for  Did you mean:  US En United States (English) United States (Spanish) Canada (English) Canada (French) Sign in to Community

• Community
• :
• Discussions
• :
• Taxes
• :
• Get your taxes done
• :
• How to clear and restart my return

Announcements

Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No kristinxholmes New Member

• Mark as New
• Bookmark
• Subscribe
• Subscribe to RSS Feed
• Permalink
• Print
• Report Inappropriate Content

How to clear and restart my return Topics:

• TurboTax Deluxe Online

posted ‎March 4, 2020 10:52 AM last updated ‎March 04, 2020 10:52 AM 0 1 1,076 Reply Bookmark Icon Connect with an expert

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply DoninGA Level 15

• Mark as New
• Bookmark
• Subscribe
• Subscribe to RSS Feed
• Permalink
• Print
• Report Inappropriate Content

How to clear and restart my return

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click onTax Toolson the left side of the program screen while working on the 2019 online tax return. Click onClear & Start Over.

OR -

IRS Free File Program -https://apps.irs.gov/app/freeFile/If you are eligible you can use the TurboTax Free File Program which isfree to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on aseparatewebsite from the TurboTax online editions.

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

• A maximum 2019 adjusted gross income (AGI) of $36,000; or
• You qualify for the Earned Income Tax Credit (EITC); or
• You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program -https://ttlc.intuit.com/questions/1900583-what-is-the-turbotax-free-file-program

See this TurboTax support FAQ for the difference between the Free File Progam and the Free edition -https://ttlc.intuit.com/questions/2572617-what-s-the-difference-between-free-file-program-and-free-e...

And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program -https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

‎March 4, 2020 10:53 AM 0 1,025 Reply Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums Taxes Lower Debt Investing Self-Employed All topics

Unlock tailored help options in your account.

Sign in to TurboTax Create an account >

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

Will this shite software allow me to do my son's tax return after mine is complete. If so, please provide clear clicks with pics if possible.

in Get your taxes done using TurboTax

Hello I am trying to restart my return nut turbotax keeps saying you cant as you have paied for return. i have not paied anything but still its not allowing me to reset

in Get your taxes done using TurboTax

the social security restart button takes me back to wages and income page, how to I get to the social security page

in Retirement tax questions

Section 179 carryover of disallowed deduction to 2025

in After you file

PA Schedule DD

in State tax filing

×

You are leaving TurboTax.

You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.

Cancel Continue