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How to Close a Sprint Cellular AccountLast updated: October 3, 2021This is some text inside of a div block.

This is how you cancel a Sprint account when someone dies

Sprint is a telecommunications company, providing various mobile phone and data services. They recently merged with T-Mobile, but still maintain separate policies.

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Required information

• Phone number
• Account number
• Recent bill
• Death certificate

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How to cancel a Sprint cellular account

Sprint requires a phone call to customer service at 1-888-211-4727, or *2 from a Sprint phone to request cancellation. In all likelihood, you're going to be asked to bring documentation and the device into a Sprint store.

What if I don't have the required information?

Sprint requires a phone call to customer service at 1-888-211-4727, or *2 from a Sprint phone to request cancellation

If you don't have a Death Certificate, Sprint will also accept:

• An obituary
• A funeral card
• Probate letter
• Letter from an attorney or court

Contact Sprint Online Customer Support

Official website: www.sprint.com

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Atticus' Legacy Review of Sprint's closing account process after someone dies = 4/10 stars

Sprint gets less than stellar marks in Atticus' Legacy Review of their closing accounts process, mainly because of how little they've thought about this process. Whether they have put time in or not, they certainly haven't created any web resources for the subject. We're also pretty sure that any documentation you give them may have to be done so in person. If other companies can figure that out, so too can Sprint. Hopefully, after receiving this less than perfect mark they'll write one for their clients.

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Related Article: What To Do When Someone Dies - The 2024 Ultimate Checklist

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