How To Fix Snapchat That Doesn't Work Or Keeps Crashing On ... - IKream

If Snapchat keeps freezing, crashing, or just isn’t working right on your iPhone, restarting the app is the quickest fix to try first. It only takes a few seconds and often clears up weird bugs and glitches.

Here’s how to restart Snapchat properly — plus what to do if that alone doesn’t fix the issue.

Force Close the Snapchat App

The fastest way to restart Snapchat is to force close it and open it again.

On iPhones with a Home button:

• Double-press the Home button to open the app switcher.
• Find Snapchat and swipe it up to close it.

On iPhones without a Home button:

• Swipe up from the bottom of the screen and pause.
• Swipe up on Snapchat to force close it.

Then tap the Snapchat icon to launch it fresh.

Restart Your iPhone

If closing the app didn’t help, give your iPhone a full reboot. This resets all apps, including Snapchat.

On iPhone 8 or later:

• Press and release Volume Up, then Volume Down, then hold the Side button until you see the Apple logo.

On iPhone 7:

• Press and hold the Volume Down + Sleep/Wake button until you see the Apple logo.

On older models:

• Hold the Home + Power buttons together.

Once your iPhone restarts, open Snapchat again and see if it works.

Update the Snapchat App

An outdated app version can cause all kinds of problems.

To update Snapchat:

• Open the App Store.
• Tap your profile icon in the top right.
• Scroll down and tap Update next to Snapchat (if it shows up).

Make a habit of updating apps to avoid compatibility bugs.

Reinstall Snapchat

If the app keeps acting up, reinstalling it gives you a clean slate.

Before uninstalling:

• Backup your Memories and conversations.
• Log out of Snapchat just in case.

Then:

1. Tap and hold the Snapchat icon and choose Remove App.
2. Go to the App Store, search for Snapchat, and reinstall it.
3. Log back in and check if it’s working now.

Reset Network Settings (For Login or Connectivity Issues)

Sometimes Snapchat fails to connect due to messed-up network settings.

To reset them:

• Go to Settings → General → Transfer or Reset iPhone → Reset.
• Tap Reset Network Settings.

This won’t delete your data, but it will wipe saved Wi-Fi networks and VPN settings.

Check Snapchat App Permissions

If specific Snapchat features (like camera or mic) aren’t working, make sure the right permissions are enabled.

To check:

• Go to Settings → Snapchat.
• Make sure these are enabled:
  • Camera
  • Microphone
  • Location
  • Photos
  • Cellular Data
  • Notifications

Reset All Settings (Last Resort)

If Snapchat still misbehaves after all the above, resetting your iPhone’s settings might help.

Warning: This resets things like Wi-Fi, wallpaper, and system preferences — but not your personal data.

To do it:

• Go to Settings → General → Transfer or Reset iPhone → Reset.
• Tap Reset All Settings.

Bonus Fixes for Other Common Snapchat Problems

• Snapchat crashing? Enable Background App Refresh in Settings.
• Login issues? Restart your phone and check your network.
• Camera not working? Clean the lens and recheck permissions.
• No notifications? Check Do Not Disturb and Snapchat notification settings.
• App frozen? Force restart your iPhone and update Snapchat.