How To Listen When Someone Is Venting - Harvard Business Review
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SKIP TO CONTENTHarvard Business Review LogoDifficult conversationsHow to Listen When Someone Is Venting
Mark Goulston , M.D., F.A.P.A. is a business psychiatrist, executive advisor, keynote speaker, and CEO and Founder of the Goulston Group. He is the author of Just Listen (Amazon, 2015) and co-author of Real Influence: Persuade Without Pushing and Gain Without Giving In (Amazon, 2013).
by Mark Goulston
May 9, 2013- Post
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Disclaimer: It’s probably not a good idea to read this before you eat.
Mark Goulston , M.D., F.A.P.A. is a business psychiatrist, executive advisor, keynote speaker, and CEO and Founder of the Goulston Group. He is the author of Just Listen (Amazon, 2015) and co-author of Real Influence: Persuade Without Pushing and Gain Without Giving In (Amazon, 2013).- Post
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