How To Reset Alcatel U5 HD - Factory Reset And Erase All Data

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Factory reset alcatel U5 HD

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alcatel U5 HD

How to reset or restore an alcatel U5 HD

If your mobile/cell phone alcatel U5 HD works very slow, it hangs, you want to bypass screen lock, or memory is full, and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your files and passwords. You can do a factory reset so that it returns to be like the first day.

In the following steps we explain how to format the alcatel U5 HD to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your U5 HD. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the alcatel U5 HD was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.In case you do not want to erase the data from the device, you can try to restart the alcatel U5 HD..

There are two ways to do a reset on an alcatel U5 HD one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of alcatel U5 HD
Video instructions
Hard reset alcatel U5 HD
Related articles
User questions and problems

Restore from the options of alcatel U5 HD

If you want to make a reset using the device options to return to the factory state an alcatel U5 HD you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your alcatel U5 HD, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

2- Second step:

Scroll down the alcatel U5 HD settings to the bottom where you will see the section called “System”, click or tap to continue.

3- Third step:

If you see a section called “Advanced” click to display the advanced options of the alcatel U5 HD.

4- Fourth step:

Tap on “Reset options” or "Recovery options" (the name will depend on the operating system version and the manufacturer's customization layer), from this section you will be able to restore network options, applications or completely reset the alcatel U5 HD.

5- Fifth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

6- Sixth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted. Press “Reset phone”.

7- Seventh step:

A second confirmation message will appear indicating that all information stored on the alcatel U5 HD and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase Everything”.

8- Eighth step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

9- Ninth step:

Your device U5 HD from alcatel it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 7.0 (Nougat).

If you cannot turn on the alcatel U5 HD and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset alcatel U5 HD.

Video instructions

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About the device:

alcatel U5 HD is a mobile/cell phone with dimensions of 141.8 x 71.4 x 9 mm (5.58 x 2.81 x 0.35 in), a weight of 129 grams, , a screen resolution of 720 x 1280 pixels, 16:9 ratio (~294 ppi density).

It has a processor Quad-core 1.1 GHz Cortex-A53, a graphics card (GPU) Mali-T720MP2, a RAM memory 1 GB and an internal memory of 8 GB.

The alcatel U5 HD comes from the factory with the Android 7.0 (Nougat) operating system.