How To Set Up Effective Patient Feedback System

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    Transform unstructured data into real-time, role-based intelligence and granular insights — within minutes

    

    Customer Feedback Analytics

    Break feedback silos and get unified view of customer experience data

    

    Support Feedback Analytics

    Analyze interactions to elevate service quality and reduce support requests

    

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    Gather insights from product feedback to create amazing products

    

    Location & Frontline Analytics

    Monitor experiences across branches & teams to boost operational excellence

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    Capture feedback at every touchpoint, view real-time analytics, and close the loop with action, automation and collaboration

    

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    Capture contextual insights at digital touch points

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    • Customer Feedback Analytics
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      • Thematic Analysis
      • Track Entities & Aspects
      • Sentiment Analysis
      • AI Impact Analysis
      • Ask AI
      • Role-based Dashboards
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    • Survey Software
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      • Website
      • In-Product
      • In-App Feedback SDK
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    • CX Metrics
      • NPS Survey
      • CSAT Survey
      • CES Survey
    • Solutions
      • Location Based CX
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      • CX Automation
      • Close Feedback Loop
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  • By Use Cases

    • AI Feedback Intelligence
    • Unify data to get actionable insights
    • Identify & prioritize critical CX issues
    • Ensure CX clarity across teams
    • Customer Feedback
    • Automate feedback collection across channels
    • Run in-context surveys with segments
    • Close the feedback loop
• Integrations

  • CRMs

    • Salesforce
    • HubSpot
    • Pipedrive
    • Mailchimp

  • Helpdesks

    • Zendesk
    • Intercom
    • Freshdesk
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    • Front

  • Collaborate

    • Jira
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    • Zoom
    • Google Sheets

  • Automate

    • Zapier
    • Integrately
    • Make
    • Webhooks
• Resources

  • Customer Support

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      Help Center

      Learn how to use Zonka Feedback more effectively and confidently